Let me start by saying my family and I have come to stay at the Ritz and on the River cabin for 5+ years now, living anywhere from 2-3 hours away, and have never had a single issue. Beautiful area, beautiful cabin and extremely peaceful. This year we decided to come stay Easter weekend and asked if we could stay till later in the day today since it is Easter and we were told we can stay till 5 (we have the texts). Come just past twelve we get a very ugly call from the lady who lives on the property telling us we need to leave ASAP and we were being charged a late fee. When we mentioned we were already told we could stay till 5, we were then told they had a reservation since then and It was our responsibility to call the day prior to arriving to re-confirm we could stay late. Mind you, we only came here because we were told we could stay later to enjoy our Easter for the kids out there. They should have called us and told us there was a new reservation and we couldn't stay late and we would've respectively honored that, instead they just wanted to blame us. Point being, we started coming here when they were smaller in popularity and now that they have gotten bigger, it seems they do not care to honor their word to their loyal customers. We will not be back to this resort as our children can not enjoy their Easter this year as planned, which is extremely sad. God bless! read more