They were very rude and not friendly at all. I went with my…read moreson as a new patient and no one said hello or acknowledged I was there. I went up to the desk several times and they just ignored me. They never said Hi may I help you. I wired 15 minutes and we finally got up and left. I have never been anywhere where they do not great you when you come in for an appointment. I won't be going back there and they won't get my business.

Every time I have an appointment they are able to get me in and out quickly. And always very…read morefriendly! Would recommend to everyone!

Billing is horrible. Will never return here nor recommend anyone to go here. Over 6 month after the…read morefact I am billed more even though I paid at the time of service what they determined I owed. And 1st notice I received is marked final and I have been threatened with collections over $30.60.

**Do not go here**, **Dentists do not refer to here**.Surgery went great. Everything else has been…read morehorrible. 8 months later still working with an incredibly rude office and billing department. Bi-State is claiming they only get mail once a week and haven't received the check from our insurance company. Insurance company mailed the check over 2 weeks ago. Our insurance company is telling us we overpaid on the day of the surgery and should be due a refund. Bi-State is saying we still owe over $1400.

They were very professional and did not keep up waiting. They explained everything in detail, and…read moremy daughter felt 100% comfortable through the x-ray and exam! Would definitely recommend them!

The people here are friendly and enthusiastic. They make the whole process so easy. We recommend…read more100%!!

It's time for orthodontic care and I went to three different consultations at three different…read moreplaces for my child. This one blew the others out of the water by far. Not because of the fancy office, the coffee, the fun questions of the day, the cool prizes or any of that- although those things are awesome and make him excited to go to the orthodontist! It was because of the time the doctor took with us. She sat with us for nearly 25 minutes, examining, talking, looking at his x-rays, weighing her options and making sure that she made the best plan tailored to my kiddo. I appreciate how dedicated she is to each patient. She didn't make us feel like just a number or a task to check off her to do list. I trust her judgment and I made my down payment and scheduled treatment the same day. We've had a few appointments so far and we are very happy with them and looking forward to achieving a beautiful smile.

Both Ashley and Ryan have received excellent care from Dr. Bauer and now Dr. Hite. They have been…read moreencouraging and helpful throughout the entire treatment of both.

Awesome staff. They actually take time to explain your options and the differences between them.read more

Dr.Ausmer and staff make it easier to maintain dental hygiene with their excellent customer…read moreservice!! Thank you Dr. Ausmer! My husband really listens to your advice about the care of his teeth. Karen Langford

I am so impressed with Mastroianni Orthodontics. I've been concerned about my 8 1/2 year-old son's…read morebaby teeth falling out and permanent teeth coming in crooked. I called Mastroianni Orthodontics and asked if my son was too young to be screened for braces, as I wanted to catch any problems early. The staff members answering the phone were friendly, knowledgeable, and explained to me that most kids should be screened by 9 or 10. So, I was on target. They also explained to me - to my shock and surprise! - that my initial visit, exam and x-ray for the screening was free of charge. Before my appointment the staff sent me informational literature about braces and their office in the mail and entered me into their online system where I was allowed to fill out all of the paperwork for insurance, etc. online. What a godsend to not have to sit in the office and pull out all my insurance cards on a clipboard! Loved that! The day of the appointment I arrived at their offices and was pleased by a bright, modern and cheery decor. My son was immediately put at ease and went to go play in the game room they have for kids. Since I didn't have paperwork to fill out I was able to sit down and relax watching their flat screen television. Most surprisingly to me? We were called in to meet with a technician and the doctor at exactly when our appointment was scheduled. WOW! No waiting around for 30 minutes. I didn't even need to bring the book I had carried along to occupy myself during what I thought would be a long wait. Dr. Mastroianni came in and immediately introduced himself to my son and myself. He put my son at ease asking what grade he was in, what sports he played and if he had any questions for him. My son, who is usually shy around strangers, immediately responded to Dr. Mastroianni and opened right up. To my surprise my son expressed concerns (and excitement) about braces to Dr. Jeff that he hadn't even expressed to me! It was right then and there I knew I was in the right place. As promised, my son was given a thorough exam and x-rays. Even more surprising to me was the doctor's assessment that I should wait a while - and that action wasn't needed at this time. I wasn't "sold" or "scared" by this office. I was told my son's teeth may very well straighten out on their own and to bring him back in 9 months for a follow-up. I cannot say enough how pleased I was with this office. My son was happy and didn't want to leave. He loved Dr. Jeff and was a little disappointed he didn't need braces at this time. The office staff was so nice and made me as a parent feel very comfortable. They didn't talk in "doctor speech" to scare me - they took their time to explain absolutely each thing to me in plain language. I really appreciated that. I would highly recommend Mastroianni Orthodontics and intend on using them should my son need braces.

Dr. Mastroianni is top of the line! He will work with you to do what's right for your child's…read moremouth/teeth. He doesn't take short cuts and tells you his professional opinion without hesitation. I had two children go thru braces and am without a doubt glad we went to Dr. Jeff! He puts patients (and their parents) first! A++ for this orthodontist!

Would recommend this group to everyone! Great service for both myself and my kids. They are…read morehonest and have the pt's interest at heart!

Smile Center Orthodontist is awesome! The staff is extremely friendly and Dr. Regalado is the best!read more