This is a doctor that cares. He is patient and thorough in explaining and follow up. Whenever I had…read moreconcerns or questions after hours ,he was prompt to follow up.

My mother and I have been here 5 times in the past year. We wanted an alternative to giant clinic…read moreexperience as mom is elderly and the three different desks with long walks to check in and leave (and such) was getting too confusing. Mary and Dr. Kupferer are both kind and not rushed. Easier to be seen. We had a long wait one day, because Mary was out with Covid, but Dr. K made us feel like we were his only patients. I recommend this practice, as independent doctors, with their own family practice.

Dr. Kupferer was recommended to us by a current patient. When I called to request an appointment…read morefor my sick husband I was bluntly informed that I had to come in and fill out paperwork before even being allowed to schedule an appointment, followed even more bluntly that doctor was not taking new patients if they needed opioids. I was then treated to the tale of how this woman's son and grandson both had curvature of the spine and her grandson is a wrestler. Meanwhile my husband is coughing so hard he's passing out. In spite of her rudeness I got my husband in the car and made the almost one hour drive to the office. I asked if there was a chance my husband could be seen that day she flippantly informed us that doctor wasn't even in the office. I commented that that would have been nice to know when I called. She quite derisively replied that I hadn't asked. I admit that in my frustration I snipped that I didn't realize I had to ask and turned to help my husband back to the car. On our way out she made sure we heard her sarcastic verbal parting shot, "Nice." It doesn't matter how wonderful the doctor may be when the office staff act as if they're doing you a favor by deigning to speak at you.

I'm visiting from out of town and had a medical need and this was the first place that came up…read more From the outside it looked inviting and clean. The signage was easy to understand. They had hand sanitizer at every entrance. I checked in right away. The staff was super friendly. I was called into a room immediately. The LPN was very polite and professional. He took my vitals, listened to my concerns and just as he was finishing up, the NURSE PRACTITIONER, Nikki came in. She reviewed my chart, asked questions, looked at me and addresses all my concerns. She was extremely friendly and professional. She gave me prescriptions and I was on my way. Very clean. Extremely friendly and personally staff. Quick service. I wish urgent cares in LA were this nice. Thank you. A+

Was sorta in and out quickly as there was many people ahead of me and boyfriend to find out we had…read morethe flu. Everyone was extremely nice. Thank you

Doctor Bill has been my endodontist for more years than I have had teeth! Not really, but close. He…read morehas performed several root canal procedures on my and I have never had any discomfort during or after the work. And he has the best staff around!

In short: His offices are outdated, unprofessional and dirty. He missed a canal in my tooth and…read morecaused more infection to spread. Entire story: I saw Dr. Todd for a re-treatment of a root canal. Not only did he not get back to me after the procedure when I was in immense amount of pain (I had to seek another doctor to prescribe me the right kind of antibiotics) but he MISSED A CANAL in my tooth and now I have to have the procedure done ALL OVER AGAIN. When I asked his offices to email my files to my new doctor, they said they couldn't email files because he does everything on film. His equipment is outdated. I am in the process of paying for the procedure AGAIN with a different doctor because he messed up so badly. I tried to call him to talk about this issue after the fact and it took him 3 weeks to get back to me. He wouldn't discuss it for more than a few minutes before hanging up. AVOID THIS QUACK!

Awesome Emergency Dept!!! My son was a patient there. The…read morestaff there are amazing!! I will not use "were" because they "ARE" amazing. I live in California,a nurse from the E.R. Dept. called me as well as Dr. Israel, Stephen F., updating me of my son's current condition and their plan to Life Flight him. This team is amazing! After he landed the Life Flight Team called me to update and to say they landed giving me the next person's name that will take over care. Again, AMAZING TEAM the Emergency Department has there. Thank you to Nurse Denise,Dr. Israel, and the many others that were involved. Don't be fooled because it's a small place, they have a BIG HEART!