the receptionist was so rude. I had asked if I left my card, she then patted her desk and went…read more"don't see it" in the rudest tone ever. everyone else was super nice and lovely though.

Warranty issue with broken frames. They would not give me new frames. Look at it from a customer…read morecost perspective: They refused to replace my frames at a cost of approx $250. My wife and I probably spent around $2k total. Refuse to work with me on frames results in say 10 years at a total of over $20k in business. That's smart. Thanks for the terrible customer service and the terrible quality frames! Avoid.

I went in to pick up my glasses today and the woman that helped me seemed like it was an…read moreinconvenience. After i picked them up I figured they were too loose so I went back in for them to tighten them. It was around 6:45 and they close at 7, but it was just a small adjustment and I knew I would be in and out. When I went in the same woman who helped me earlier turned to look at me and visibly rolled her eyes. A different lady came over to help me and was super nice and realized my glasses had a chip in them even though I had just picked them up an hour ago. She was nice enough to order me a new pair. Overall, some staff is very nice and others not so much. I know it was super close to closing time but you're still on the clock for 15 minutes. I work at a clinic and I understand how it is to be ready to leave, but you always treat patients with respect.

My first pair of glasses were blurry. Was told it will take a week to get used to, which is bs. I…read morehad protective coating on this pair as well. I went back, dud another exam, got my second pair. Theyd adjusted my bifocal on one side, which was not the problem, it was seeing just 20 ft away, was still blurred, no protective coating, which has a little tint to it. I told this all to the Mgr, and she said I didnt have protective coating on my first pair, I showed her, she still basically called me a liar after comparing. They were upset because this was my 2nd pair and they still didnt get it right. As I was leaving, a younger girl was there to pick up her glasses, she told the lady they were blurry, again, they told her it would take a week to get used to. Thats a lie! Its been 2 months now, I cant wear mine, too blurry. My insurance wont cover again until next year, which I will never go to this screwed up place ever again!!

I have taken a stained glass class from The Glass Factory & it's been a wonderful art experience to…read moretake up with Cathy & Scott's expertise. Scott went above & beyond when I came in to ask a question (not during a class.) He took the time to not only demonstrate but help me complete what I thought would be difficult on my piece. Could not have appreciated that more. A bonus is his incredible shop with beautiful eclectic furniture and gifts, wind chimes, etc. Just a great place to shop with truly caring individuals. Grateful Owensboro has this wonderful shop.

This was my first time using this place. Got tired of the discount places with their bad attitudes…read moreand terrible glasses. There at Riverpark everyone was friendly. Got a complete eye exam and then 3 pairs of glass. (Computer, driving and motorcycle) First time ever I received glasses I could see perfectly. (Only problem is now i can see how dirty my windshield and dash are. Geezzz) I highly recommend them.

From the owner: RiverPark EyeCare offers comprehensive eye care services and in-demand lenses and frames to…read moreOwensboro and the surrounding communities. Click or call to connect, and access the quality of vision care you deserve. Our experienced eye doctors offer comprehensive vision examinations at our Owensboro optometry office and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. Request an appointment today.