This has been the best experience of all apartments. I have lived in Dallas, Austin and New York,…read moreand this is #1. The concierge are very friendly and go above and beyond. Robert is extremely helpful and very quick to respond. He was instrumental in making the move-in process seamless and pain-free. He is also just a great individual to have managing a property. It is a very nice building with great amenities and a phenomenal location.

We moved to Uptown in December after living in the suburbs for 10 years. We toured several places…read moreand fell in love with The Grove! It's not just the luxury building, amenities, and views that won our hearts. It's the people! We instantly became friends with the staff! Taylor, Kenzie, Ericka and Olivia are the best! So sweet, helpful, and fun to be around! They are always great to help in any way and great to get good restaurant ideas from! They even sent me warm cookies on my birthday! Paul and Armando have been amazing to help fix anything we need super quick!! The Craftworks staff are so friendly and make a great coffee! Caleb, Chris, Tanesha, and Liam are always very helpful as concierge too! The community is VERY dog friendly and they keep the dog park very clean! The pool is amazing- just like a resort! The game room and sky deck are designer dreams for entertaining! The gym is large and very clean! They also host great community events every month! In January we had a mimosa and pancake brunch; a pizza and beer football party; and hot chocolate and donut day! It's great to have gated parking and the building is very safe and secure! Housekeeping is fabulous at keeping the building immaculate! We absolutely love our apartment and the downtown views from our large terrace! While it was a big change and downsize for us, we couldn't be happier! We plan to live here a very LONG time!

Alan Shaffer is the top condo expert in the Dallas area! With his superior knowledge you can…read moreguarantee the best purchasing experience for any buyer!

Alan was terrific. Incredibly helpful and made my first-time home buying process super…read moresmooth...wouldn't have been able to do it without him. Highly recommend!

Looking for a new apartment and Holt kindly gave me a tour. This place is GORGEOUS and has so many…read moreextras. Quiet, safe and an extremely helpful, friendly and efficient team. Still making my decision, however The Christopher is high on my list! Oh - bonus...they have an underground tunnel directly to Tom Thumb! How cool is that?!?

I've been a resident of The Christopher since early 2022, and while the building itself has visual…read moreappeal and a great location, the lived experience over the past few years has been consistently disappointing--and, frankly, misaligned with the luxury standard this property markets. Amenities are routinely inoperable for long stretches of time (elevators, grills, pool deck, and more recently, the gym A/C). What's more concerning is the pattern: issues are often addressed only after they break--not proactively managed. Communication is frequently delayed or vague, with "updates" arriving weeks after problems begin. And the inconsistency in cleanliness and upkeep in common areas suggests a broader breakdown in management oversight. Maintenance inside the units is similarly uneven. Repairs are delayed, patched rather than fixed, and rarely followed up on without repeated requests. I raised legitimate concerns about grout damage, shower slope issues, and paint deterioration--all of which were acknowledged but remained unresolved for weeks, if not months. In one case, I was told to clean with baking soda and vinegar in a unit I was paying premium rates for. It took over six weeks and multiple escalations--including to regional and executive leadership--just to receive a lease renewal offer that aligned with market rates. And even then, critical maintenance items were used as leverage to push for lease signature, rather than as a gesture of standard service. I've since decided not to renew and requested a waiver of the 60-day notice given the pattern of delays, lack of follow-through, and the overall erosion of trust. I don't write this review lightly--but I do hope it offers insight to future residents who value transparency, consistency, and accountability in the places they call home.

I've been here for 18 months now and am thankful to have found a peaceful place for me and my pup…read more Christopher and Luke in the office are friendly and helpful. Mari is so sweet and my dog literally bounds downstairs every morning to say hi to her. The place is always clean despite all the dogs and people walking through it. Bobby in maintenance is prompt and worked with me through some weird noises I was having in my ceiling. The building and neighborhood is quiet. I have not experienced the price-gouging here that I did at the Cantabria in Turtle Creek. The units are so-so quality for a luxury apartment-- in particular, the washer and dryer have been hard on my clothes. The units were remodeled in 2019, which was apparently a year that washer/dryer manufacturers were dealing with high tariffs and skimped on quality. The older washers I'm used to didn't cause my clothes wear-and-tear like this one. I wish the fridge had a water dispenser in it and didn't run so loud. As aforementioned, the ceiling in my unit made weird clicking noises that took months to sort out (and we're still not really sure what caused it). A bathroom mirror randomly came crashing off my wall because it wasn't glued on properly. The bathtub and showers are cramped. It seems like the remodel was rushed and sloppy. But you are still getting decent value for the rent considering the neighborhood you get to be in. All in all, I am happy to be living here!

We have lived at the Herschel for the past 3 years. It's been a really great experience. We love…read morethe location! So close to shopping and restaurants. We like the convenience of living in a smaller building. Chris, Luke and Bobby do a great job managing and maintaining the building. Would definitely recommend

Condo secret in North Dallas, where can you find condos ranging in square footage from 700-1700…read morestarting under 70k? As a Realtor representing buyers and sellers in which they have bought and sold units in the 29 story building, you will not find a better real estate purchase for the address now listed as Highland Park. If you can get a unit facing downtown above the 5th floor, the view is spectacular especially at night. In past years, the slogan for the building was you either Gay or in your Gay Nineties to live here, but in recent years the owners are younger and not so Gay. There are units that await your remodling ideas or totally redone to today's real estate standards. Just don't tell anyone.

It is NOT a luxury bulding. It is most comparable to a senior living facitlity. Before you buy…read moreconsider some major issues at Preston Tower: 1. 50 year old cooling and heating system; swamp cooler; insufficient heat over water in winters. Mole infested air ducts which you smell and breathe. 2. Elevators that frequently do not work 3. Water system issues; old, never replaced pipes; leaks that happen frequently. Mole inside walls where leaks have happened. Apartments often flooded due to issues in a unit above, or next door. 4. Rogue contractors inside the building that have manipulated equipment, electrical wiring, and frequently cause issues in other units; and no applied rules governing noise and hours of construction. 5. A misguided hoa committee spent thousands on new furniture for lobby furniture that is unusable; bought unpadded carpeting throughout halls making it more like an old dorm 6. A never-ending cycle of management companies that try to improve the building, but met with an hoa that does not want to invest in capital improvements. 7. A large population of low income tenants that cannot afford the building, but cannot move; growing uncollectibles 8. Monthly HOA fees that continue to grow without amenities that substantiate. 9. An inadequate reserve fund; and more projects to fix that low income tenants can afford. 10. Remodeling and adjoining of units that cause infrastructure and devastation to neighboring units. 11. A non functioning architectural committee that has been negligent in approving some building remodels. 12. A leaking room into Penthouses 13. A non existent fire drill and practice for residents 14. Constant fire alarms going off and fines by the city for trucks 15. People often get stuck in elevators only to be rescued by city. 16. Neglected landscaping that has resulted in erosion and foundation weakness. 17. Balconies that require engineering inspection 18. Internal realtors that play games with clients buying and misrepresenting the building issues 19. Pending lawsuits that require settlements 20. Uninsured property issues due to water leaks, and other problems 21. Glass that is uninsulated; pushing replacement on owner 22. A waste management problem 23. Unlocked electrical boxes in floor-hallways along with water pipes and garbage 24. Pass HOA rules that are unmanageable; irrelevant and not enforceable 25. Garage flooding; antiquated entry gates; dangerour poles; unregulated fobs, and valets that do little 26. Most units have added washers and dryers; but 50% do not 27. A basement laundry that is inoperable much of the time 28. Contractors, service techs allowed into building unsupervised 29. A looming big assessment to bail out the building Take away: While views are great; the building is not a solid investment. Shop wisely, and beware before buying at Preston Tower. Any actual buyer is throwing their money away to currently purchase a condo. There a much better condos on the market, and this one is facing years of issues - much like condo's in other markets, such as Florida. This old building needs a big fix up. Good luck.

The homeowners association is horrible. The elevators are no longer being manufactured and parts…read moreare almost impossible to get. They are always breaking and not working. The pipes break all the time doing damage to units and the water having to be shut off to the whole building. There is no place to relieve your pets without walking the pets on very hot pavement. I am a REALTOR and would advise to NOT buy in this building. There will be huge assessments in the near future.

The pipes are always breaking. Stay far away from this building.read more

The best word to describe this community is - "Wow"! This place is so beautiful, you will…read moredefinitely fall in love!!!

This place is responsible for the Nasher Public Garden & Trees being literally so unbelievably HOT…read morethis summer, it was basically unusable. This building has been in hot water in the past, for ruining everything around the ALL-REFLECTIVE glass exterior of the building, which basically bakes everything in a 360 degree oven. It is beyond time for the city to make them look into more serious options for addressing this issue...because it's still NOT fixed, and it is ruining the area around it.

From the owner: Museum Tower is a 42-story luxury residential high-rise located in the heart of the Dallas Arts…read moreDistrict adjacent to the thriving center of Downtown Dallas, as well as Uptown and West End. Designed by renowned architect Scott Johnson of Johnson Fain, the contemporary tower offers a collection of over 100 ultra-luxury condominiums in nine floor plans, ranging from an intimate 1,800-square-foot pied-à-terre to a sprawling 9,000-square-foot penthouse with 12-foot-high ceilings. Prices begin at $1.35 million. The dramatic one-, two- and three-bedroom interiors feature floor-to-ceiling glass, direct-access elevators, outdoor terraces, and state-of-the-art Miele kitchen appliances. Offering unobstructed views of Dallas and fronting Klyde Warren Park, Museum Tower provides an exceptional array of services and amenities, including a Director of Resident Relations, 24-hour concierge service, private gathering and event spaces, outdoor pool, great lawn and outdoor terrace, state-of-the art fitness center and more. Museum Tower opened in January 2013 and has become an iconic addition to the Dallas skyline. For more information, please visit (www.museumtowerdallas.com) Museum Tower Sales Center: The Sales Center is located in Museum Tower, 1918 Olive Street. For more information or a personal tour, please contact the Sales Gallery at 214-954-1234 or visit www.museumtowerdallas.com...