I have been going to Donna over a year now. I had tried two other places before going to her. I…read moredidn't tell her about my previous experiences until after my service was completed. Going to her was the biggest difference. The place is super clean and always in order. The easy online scheduling makes finding a time that works with my schedule convenient. I'm not a fan of having to play let's find a slot. Finding what works for me in a few minutes in perfect. As far as services goes. There is a night and day difference between her and other businesses in the tri state. I found that other places do not take the time to explain everything and give you extra useful information. Also, Donna strives for perfection not just the first time because you are a new client but EVERYTIME!! I have done waxing, facials, etc with her. Every service has always been nothing but perfect. She uses nothing the the best natural products and my skin is always bright and smooth. I would not go anywhere else, and if you want the best service around. This is your one stop place for beauty needs.

I've only had one facial from Donna so far and already my skin is making major improvements...I'm…read morehooked! I've been trying to get my hormonal acne straightened out for over 3 years and have tried it all from expensive skin care products to seeing a dermatologist who tried multiple drugs to find a solution for me. I'm so relieved to say, I finally feel like I'm heading in the right direction and regaining my confidence in my natural skin! Donna really takes the time to listen to your concerns and gives great advice. She is professional yet personal at the same time. I feel like you can not get the same level of care anywhere else in the tristate area. I can't wait to go back and try the other services she offers. Donna is the best!

I visited this place for the first time today. Anna was welcoming, kind and attentive. She took her…read moretime to make sure she didn't miss anything. The location was clean and relaxing. I will be back to see her again in a few weeks.

Kana is so thoughtful and kind The atmosphere is peaceful and soothing. Best facials and waxing!read more

Wonderful! Best facial that I have ever had! Everything exceeded my expectations, including the…read morestaff. I definitely will be back!

I got a pedicure with French tip and they did a great job! The staff were so attentive and sweet!read more

You can not go wrong with any stylist in this salon. Steve…read morethe owner, does my hair and I always love it. The experience is always great and everyone treats you like family!! I love Creatuve Image and all who work there!

They are pros. Great friendly vibe. They got this down!!! From normal to funky. I have seen them…read moredo it all! I feel they should be twice as expensive.... They are that good.!!!!!!

Had a facial and massage, and it was a great experience. Great customer service, clean, and nice…read more Next time I'm in Kentucky will definitely visit again

DO NOT GO TO BLADES SALON AND SPA UNLESS YOU WANT THEM TO TAKE UR $$$ regardless if u keep ur…read moreappointment!!! Made an appointment Wednesday for Thursday. Had to cancel and because it was less than 24 hour cancellation (according to their "policy ") they withdraw money out of my account!!! BUYER BEWARE!!!!

Everything was amazing and exactly what I needed. The vibe, massage, conversation, and music was…read moresuper relaxing. I will definitely be back!

The place is beautiful and smells amazing, but my pedicure was awful and my polish was clumpy and…read moredidn't set and peeled of that evening.

What a wonderful and knowledgeable lady. Heather was very professional and was thorough in her…read moreexplanation of the process. No more wax for me. Highly recommend her for your Esthetician needs. Rick M

Heather does an excellent job at hair removal. I am recommending her left and right because of her…read moreattention to detail and the comfort level of sugaring, which is much more comfortable than wax. Why? Less painful! Natural! Just as quick, too. I will never go back to waxing.

I love a good facial and this is one of the best! Sydni has a great touch and a variety of…read moreproducts to suit any type skin. The salon is new and evolving and will be adding more and more services. I can't wait to schedule my eyelash extensions!

On 10/9 I booked a consultation for blonde highlights. During my appointment I was told that I…read moreneeded a color correction & it would cost me around $300-400. Unfortunately the stylist didn't have any appointments around the time I wanted it completed so she booked me with a new stylist. On 10/25 I met with Audrey and I explained want I wanted & I expressed the fact I didn't want to pay that much for my hair. She was even quoting me at least $500 for my color correction because she is "slower" than other stylists and color correction are charged by the hour. So Audrey asked another stylist what could we do with my hair to get me to the results I wanted. The plan was to color my roots, pull the color through, get rid of the color banding, cover the grey, & then come back for the blonde highlights. Which I agreed to. This saved me money and I could get what I wanted the next time. We even talked about highlights one appointment then root touch up the next to. I had graduation coming up in Dec. so I wanted my hair done as closed to graduation as possible. She booked my appointment on 11/22 for the blonde highlights. Unfortunately I had to reschedule but I rebooked for the same thing on 12/9. When I get to my appointment and sit in Audrey's chair she tells me she doesn't feel comfortable highlighting my hair. She said I had so much breakage and split ends. From the time I left her chair until I went back I did everything she asked. I used heat protectant & was only washing and straightening my hair once weekly. I take good care of my hair anyways but I went the extra mile based on what she said the first time. I've had blonde hair since 2018. I know how to care for blonde highlight. The only reason my hair wasn't in good condition when she first saw me was because I've move states and have yet to find a stylist to do my hair for me. So it had grown out and I added color from Sally's to my hair once since May ‍. That's why I had color banding in my hair. But why purposely book me for highlights just to tell me you don't feel comfortable doing them. That should have been said day one. I would have went to another salon and continued to look for someone willingly to give me what I wanted. So here I was, sitting in her chair, and desperate because graduation was 5 days away at this point. She once again consulted with another stylist about my hair. He said we should go dark. I didn't want to go dark. I hate dark hair on me. But I said I was willingly to try it. So she does my hair. I leave. Go home. Maybe I'll have a change of heart in the morning. The next morning I woke up and I knew I hated it. I called the salon and asked what do I do now. I hate my hair and I'm not getting what I want everytime I come in. I was told the stylist could fix my hair free of charge but at this point I don't want her touching my hair no more. I was told the owner would call me. The man who called me offered to TRY to lighten my hair a few shades for me and they could find someone else to do it since I didn't want the stylist touching my hair again. Now keep in mind this is the same man who told her to color me dark. But I told him I would have to think about it and get back with him on his offer. Well Ive thought about it for more than a week now. I never called him back and I don't want to go back to that salon, even free of charge because AT THE END OF THE DAY, THEY ARE NOT WILLINGLY TO GIVE ME THE BLONDE HIGHLIGHTS I WANT. DAY ONE, I should have been told his. Durning both consultation. But they baited me back in just to do as they pleased. They said "the integrity of my hair is more important then money and they do not want to attach their name to anything that was "bad". This review is not my way of trying to have them fix my hair. I just want others to be aware of what I went through and I encourage you to speak up if you're not getting what you want. I will say that everyone was nice and polite but if you're not getting what you want, that doesn't matter. AND LET ME ADD, I'm convinced that the main issue was THE COLOR OF MY SKIN ‍

I booked an appointment for my mom's birthday, and it couldn't have gone better! Her stylist was…read moreAudrey, and she was very kind and informative. My mom uses box dye and wanted to see about highlights with her regular cut. Audrey strongly recommended doing a test strand, so she could get a better idea of how the color would lift. My mom and I appreciated the honesty! Instead of assuming it would lift well and risking a bad outcome, she let us know she wasn't 100% sure and how we could figure it out together. The cut she did was amazing, as well. Long layers that turned out very nice. My mom loved it, and I am happy she had a great experience! We discussed scheduling another appointment for the highlights since the test strands turned out great, and it will definitely be with Audrey. You can tell she knows what she's doing! The other employees were very polite, as well. Everyone made us feel welcome!

Went today for a pedicure. It was amazing, the guy was thorough and gentle. I will definitely go…read moreagain. They were very polite and professional.

They do a great job every time I go. There always friendly and fast. I've been going there for…read moreabout a year now and won't go anywhere else