I can't say enough about this company. I had issues w a different insurance that spanned a total of…read more6 weeks. Finally I turned to Insurance Works and walla, got my insurance in 3 days. They are on it!

We were having trouble finding homeowners insurance with all the coverage we wanted, so we…read morecontacted Wiessner. They found us a great policy and put it into effect with minimal hassle. We found the company to be very helpful and, every time they said they'd do something, they followed through.

I stopped in today....not sure what to expect since I know Garry was my insurance broker but I…read morewasn't sure how to file a claim w my carrier. Receptionist MaryAnn was extremely helpful; telling me nobody was in the office to assist me, but she called an agent and I spoke to Amanda, who also was extremely helpful... as the incident I described to her her son had been in the same situation. She guided me as to what I should do and that I shouldn't need to file a claim if the other persons insurance already has a claim going. Thank you Amanda and MaryAnn for your guidance and easing my stress, you are MUCH appreciated!

They do not check yearly policies on their clients to offer cost effective options . I have been…read morewith thems years and just recently complained of rising rates with Nationwide Insurance that they had me linked up with and if I hadn't threatened to jump ship I don't think they would have helped me as a customer. They didn't ever offer me lower rate with them untill I questioned why my rates were so high. They don't look out for their clients. you have to check in with them . I will start a yearly check in . it makes me question what they do all day in that office.

They were really helpful and found me insurance I could afford even though I've had some accidents.read more

Not good about answering e-mails. I was Purchasing a new home, was working with Northwest Insurance…read moreBrokers for homeowners and flood insurance. Quotes needed to be submitted to the lender by a specific date and the agent I was working with was aware of these dates and said he could do it. He missed the deadline and didn't have a good explanation as to why. Because of this my closing date had to be changed.

Absolutely ridiculous. You have an insurance agency, I did a BUNCH of work to make sure YOU…read morecollected money for an insurance claim on your rental unit, but you can't even answer your email or phone for anything?? I did a LOT of hard work for a VERY VERY UNAPPRECIATIVE PERSON. So disappointed. How can you own an insurance company???

The best financial decision that I've made was doing business with Taylor at country financial…read more I was with SF for auto, home and investments. I thought I was happy and got a good value. Taylor let me know I was getting ripped off. My auto insurance now costs half, and I got three times the coverage. My home owners insurance went up $10 a month and I now have five times the coverage. The savings on auto now is applied to a fantastic perm life insurance. I had term before. Give Taylor a call and get a quote - see what the 3rd largest insurance company can do for you!!!

Unfortunately we learned the hard way how important it is to have a dependable and competent Ins…read moreagent. Our agent Doug not only had us under insured but had us paying almost 3 times more than we should have for our commercial ins. We had 2 other independent agents review our commercial and home/auto policy and were shocked with the gaps in the policy, shortage of proper coverage and the enormous rate we were paying for years. Customer service was mediocre at best! Highly recommend you go elsewhere!

I have been a customer for many years and love the personal customer service experience that they…read moreprovide. I know that when I call, I will get a real live person! I also know that the person I am working with will have an understanding of my history and my policy. Highly recommend! Thanks and keep up the good work!

Got a auto and home insurance quote in 10 minutes online from these guys, signed up the next day…read more I don't know much about insurance but they did and it was easy and they saved me money.

My husband and I have been with American Family Insurance and working with Julie for 5 years…read more Julie and her staff are always prompt in returning emails and/or calls. We never feel pressured to purchase more coverage than we are comfortable with. Julie is always more than willing to review our policies with us, give us options and her explanations and scenarios have assisted us in making comfortable decisions that work within our budget. The American Family app is GREAT and easy to use! We are VERY happy with Am Fam and extremely satisfied with Julie and her staff!