About two months ago, I decided to pick up learning guitar. Every time I have been to the shop, the…read morestaff ALWAYS makes me feel welcome, informed, and appreciated. Two employees I would like to note specifically are Dave and Nate. They are always in a great mood and eager to help. If you are a newbie and are nervous about looking or sounding stupid, pay this Firehouse shop a visit. You will never feel that way with them!

BUILT OFF THE BACKS OF STRUGGLING ARTISTS, THEIR BUSINESS MODEL…read more"50%" markdown on trade ins would not give me prices for equipement i brought in itemized offered 1100 for around 4 grand in equipment equipement tlm 103- mint mt model uad x6 custom built all fender parts guitar crybaby adjustable wah kt eap STAY AWAY when mentioned prices offered, they got very confrontational, mishandled the uad x6 in a very preventable manner and blamed the customer for not packing with foam, it was in box they saw no foam, they still put vertical once realized i wasnt getting ripped off by them, when they put said box vertical they showed no remorse to equipment inside and had no regard to the artist outward expendature told by person to pack it with" foam if you dont want it damaged "

Have visited Misfitz many times over the years and bought some great vintage stereo equipment…read morethere. Always friendly and helpful and fair prices. Thank you for being here in our city.

I'm sure this iconoclastic, old-school misanthrope is a misfit himself, but must the social…read moreweirdness be carried into customer service? When someone calls with queries, ANSWER THEM. When they leave phone numbers, CALL THEM BACK --irs called professionalism. And when they show up with equipment having driven in from another town over an hour away, have the common courtesy to apologize for being such an arschloch that you never bothered to return their calls or answer some basic queries. I was ironically in the mood to buy. Not from this guy, sorry. Off to Chicago I go.

Was in Holland for a get away from Chicago... Bikes, windmills, and one million places to get…read moreamazing beer- it's a nice weekend! Found RIT Music while I was next door at New Holland Brewery sampling every flavor of Dragons Milk (yes, you should do this, too)... ANYWAY- RIT Music is pretty cool! some good deals on the guitar wall, they had a decent selection of pedals, some drums that seemed like a pretty good deal (up on a high shelf, didn't get a close look). The skate shop side was great, thirteen year old me would have lost his mind. Staff was friendly and welcoming. One guy was quiet, but he was cool- sometimes I'm quiet too, you can chill until you want to join the conversation, quiet guy- it's cool! the other two guys were hyper friendly fun people. We talked about pedals and Coheed and Cambria and had a great time. I bought some strings I don't need quite yet and a candle that smells surprisingly good, but I'm going to save up for next time I'm up there so I can grab a pedal (or something better!) because those guys were great. Definitely going back to Holland, and definitely going back to RIT Music!

This business has changed for the better! Previously there…read morewere times when I have gone into the store and felt as if attention could be better. Maybe it was the pandemic and caution? But...things have changed for the better! My last few times in the store the staff was handing me guitars, picks, a tuner... They have been very accommodating! Once I decided on what guitar I wanted and paid for, I left it for Randy to set up. The Set Up was awesome. You know they care! Yesterday I was shopping effects pedals. The staff suggested different pedals and connected all of them to an amp and guitar for me to sample. It was great! I actually purchased a pedal the staff recommended, based on the sound I was seeking. As a self-taught (internet) guitar player, it is nice to enter a music store and have fun and enlightening conversations about music. Thank you!

Rented a stump grinder and I inspected the teeth, prior to using the machine and noticed 2 chips on…read morethe teeth. Noticed also 1 other tooth was shaved on the side of it, but didn't think that would even be an issue. I took pictures of the chipped teeth prior as well. when I returned the machine the associates tried to make me pay additional money for the damage that was already there. I insisted that I notice these marks prior to using the machine and I had pictures of only the chips and not the slice of one on the side. The slice of the one tooth was the issue, but I didn't take a picture of that . The women associate had a smug attitude threw out the whole ordeal. The other male associate took care of the issue with no problem. My main concern was how the women acted, and wasn't pleased by it.

Excellent service! We rented tents, tables and chairs for an informal dinner of 35 people. The guys…read morefrom Taylor were easy to deal with- great, patient and professional with the setup and takedown. Great job- Thanks!

This owner and the employee I spoke to are exemplary and so kind! They took their time in…read moreexplaining to me what my lawnmower needed and also took the time to look up and give me information on two other repair places that were a bit closer to my home. I cannot say enough about the kindness and consideration of this business! Even though they are a further drive for me I am still going to go to them because of their professionalism and courtesy.

When I was in town I was helping my daughter do some repairs around the house. This became my…read morego-to place for needed supplies and tools. I found the staff to be friendly, the store well laid-out and stocked, and the prices reasonable. Over 3 trips there they had what I needed each time. And maybe I am just used to trying to park in San Francisco, but having a large parking lot in the back is a big plus to me.

I was given an appointment with them by Allstate Protection Plan. Technician didn't show up. Tried…read morecalling the phone number and the mailbox was too full, so I couldn't leave a message. I have been without my washer for 3 days waiting for this appointment. Now that it's Thursday, I may have to wait until next Monday to get someone out here. There's no website. No email. And no way to get a hold of this company.

Easily the best Tv Repair Service in GR hands down! If you want your TV fixed right, bring it to…read moreRyan at Millbrook Service!

I received Fixtronics information from a battery place. I…read morecalled Fixtronics told him my phone situation and he told me to bring my phone. He fixed my phone in about an hour and gave me a reasonable price! Very cool guy, with a great attitude and a sense of humor! He fixes more than phones. Thank you for your patience and understanding Fixtronics/Brooklyn!

I've visited Paul Medawar Fine Jewelry numerous times throughout the past few years. Every time I…read morewalk in, the staff is quick to offer a friendly greeting along with their expert level assistance and knowledge. I've mostly worked with Adrian who is a total expert on their wide selection of watches. His knowledge on the style and craftsmanship of all their luxury brands is beyond impressive. I often find myself having a great time just talking with him and learning about the intricate details and history of the different brands they carry. This ultimately resulted in me purchasing a Grand Seiko with the most amazing "snowflake" dial and brilliantly polished metal. I'm in awe every time I wear it. Throughout my visits, I've seen all of the staff eager to help every customer. From walk-ins who just need a simple battery replacement to customers with complex custom jewelry designs, or couples looking for the perfect engagement ring, the staff at Paul Medawar provide the highest level of customer service. If you check out their Facebook page or Instagram account, you can also see the pride they take in their profession. Adrian and Dan often post short watch review videos explaining the history, style, and quality of many timepieces they carry. It's a great way to learn about these pieces in your free time. Shopping at Paul Medawar will leave you with a beautiful, high quality collection, as well as a new found knowledge of the jewelry you will wear for years to come.

The service and professionalism of the people at Paul Medawar Fine Jewelry have made me a customer…read morefor life. I came in with a vintage 1978 Rolex Datejust that has been in the family since original purchase. It needed serious TLC to just be wearable. I was not an established customer, I had no previous experiences with this store. They could have easily said "Sorry, this isn't fixable, but we can sell you a new one." But they didn't brush me off. They took the time (about an hour) to explain what was and was not possible - and why. Ultimately, I just asked David 'What would you do?'. His advice was perfect. Rather than spending thousands of dollars to dramatically alter the watch with new parts etc., he said he could bring it back to wearable condition for the cost of an hour of his time. David did what he said he would do, delivered more than I expected, and I doubt they made a dollar profit from it. This place is the definition of 'class'. My vintage watch is in great shape now and will be worn on special occasions to preserve it for the next generation. In the meantime, I'm in the market for a new daily driver Rolex - and I hope to buy it here.