Great service from this friendly bunch, especially Craig and Maddison (may have spelt her name incorrectly, sorry). Always happy to dsipense advice and tips, even if I'm not purchasing anything. Recently had my old bike serviced, and it's going much faster. Very happy! read more

This is a clean, well stocked and effecient bike shop. The owner was a famous bike racer in his day and knows the Australian and international riding and racing scene well. The shop itself stocks a pretty decent range of everything, from the bike itself to helmets and spare parts, and has a really good mechanic on board. More a local venue rather than one you'd travel out of your way to shop at, yet given the clientele living in the region if you're looking for an expensive ride this place has numerour options. There are mountain bikes, hybrids, even the odd fixed-wheel machine here sitting alongside some relitively expensive and really expensive road bikes. All-in-all a nice place to shop with helpful staff. read more

The owner of this store Craig is extremely helpful. I have purchased two road cycles from him and am very impressed with his concern for the rider and level of expertise. He helped me select the correct bike when I started out and would not up sell me on components or frame until I gained a proficiency in my riding ability. I recently upgraded to a bike that I would not have originally thought of buying but I find it a perfect fit for my current level of ability. When I need a service Troy is the "go to" man in his shop. When you look at the way he keeps his service area of the workshop tidy, you know that your bike will be in tip top condition. This is not your average cheapie bike store, I have walked into a few and they hardly talk to you. Do yourself a favour and if you want professional advice and excellent service go to River City Cycles read more

Got nothing but praise for these guys, only had to pack a bike for me, they let me know when it was packed so i could organise a courier (private sale) then they rang to let me know it had been picked up excellent service! read more

I went into the shop enquiring about their shop rides & also to mention I was looking to upgrade my 2006 GIANT TCR road bike. The owner was busy and of coarse I understood & was hapoy to browse. After he finished with the customer he went back to doing a bike repair & asked if I was ok to browse. I asked about "Trainng Rides". Ok , maybe i got the terminology wrong but he made me feel like a dope, questioning me what was a training ride. I said, a shop ride etc & he said they were more of a gentle ride. Ok finally i found out they do a shop ride Wed & Fri. I then said I was looking to update & my son has and is happy with his Cannondale but it seemed to me that a lot of new bikes seemed similar these days. I think he took offence with my comment & quickly rebuffed me with a curt, " no they are not". Ok, i waited for his next comment to set me right and explain the differences (which i was actually enquiring about), but nothing. That was it. As i was leaving I commented that I would call back in to look at a bike he had there on special. He ignored me. I know this guy is a rider of apparently some note but as far as im concerned he still runs a business to sell bikes. He lost me and I never seem to see too many people in the shop ( i can understand if thats how he treats people). He is just plain rude. Lucky he gets enough repairs to keep the shop going. read more

I've been going to River City Cycles since it opened, and I've always had excellent and friendly service there. The staff are very competent, and although the shop carries some very expensive gear, they don't try to push it on customers. read more

Got my bike serviced but a click returned less than a week later. I took it back but the guy was not interested in looking into the problem, variously stating that he had no idea (despite the service temporarily resolving it) or that a part might need replacing (which if true should have happened with the service). Not good enough for a $95 service. read more