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    Ritschel Nancy, DC

    4.2 (5 reviews)
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    Chiropractic bodywork

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    Total Health Physical Medicine & Rehabilitation Center - Meet our Office Manager, Janice!

    Total Health Physical Medicine & Rehabilitation Center

    4.1(14 reviews)
    0.8 mi

    I wanted to wait to complete my therapy at Total Health before I wrote this review. I had pain and…read morenumbness for years in my upper back and arm. This limited me from participating in sports, playing with my sons and affected my overall quality of life. After driving passed this place over and over, I decided to make an appointment and give it a try. I had an initial consultation with Drs. Locatelli and Tyminski. They were very friendly and thorough with their exam and subsequently sent me for an MRI. Confirming the bulging disks in my neck, they started therapy right away. This included manual therapy, exercises and their decompression machine. It took a while as it was a chronic condition, however, I'm happy to report I haven't felt this good in years! The PT I predominantly worked with was Beth Gaerlan. She is knowledgeable, motivating, professional and a pleasure to work with. I really owe a lot of my recovery to her. The entire staff at Total Health fit Beth's description as well, what a wonderful group of professionals! Truth be told, I really didn't want to go to PT as I was skeptical. After working with the staff, I wanted to continue even when they said I didn't need to go. Total Health gave me my life back and for that, I'll be forever grateful. Thank you everyone at Total Health!

    The acupuncturist was great, but as far as the billing that was an absolute nightmare. I have…read moreMedicare and I was never told of an out-of-pocket expense and I had been to the facility many times I ended up leaving the state for emergency hip replacement surgery so I was never checking my physical mail at my home. I received an email last week saying I had a balance of $173 and I was being sent to collections. I answered the email immediately and called them and said that I was out of state that I could send $50 ASAP and then upon returning to I would pay the balance in full. Nobody answered my email and just this morning I received a second email saying I was being sent to collections. When I did call the office, they told me they would not take anything less than $100 and I explained to them that I was out of state and I was not denying the debt. I just was unaware of it and I was still recovering from surgery. Bottom line is this facility with the billing department is extremely rude and unprofessional, and I have no issues with the acupuncturist she was great, but I would stay away from this place because if you run into a billing problem, there is no communication and they are not willing to be flexible at all. If you're looking for Acupuncture, I community Morristown. She is wonderful and she works with you. I tried leaving a review under their website and I was unable to so I'll keep trying to do that and this is the best area I can do a complaint. I just feel bad for the older generation that might run into this billing issue and not be aware of it on a fixed income.

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    Botox helps with Migraines! Long lasting results unlike temporary results from medications/pain killers.

    Ritschel Nancy, DC - chiropractors - Updated August 2026

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