Needed a wheelchair for a friend visiting and this company provided the…read moreperfect options. Easy pick up and return. Chair was in perfect condition and easy to use.

Great service and prices! They will help you find what you need and work with you to ensure it is…read morecovered by your applicable insurance coverage.

Thank you for another great service experience. Your pickup and delivery person is so kind. He does…read morea great job communicating his arrival. The tie down brackets look great.

We have used this company for years and have always been happy. We bought a scooter, rented…read morewheelchairs and gotten the wheelchair repaired. Friday night they stayed open late so we could get down there and have our wheelchair arm replaced. If they had not done that my husband would have been unable to get around all weekend. They were fabulous!

Apparently, one's vacuum is not supposed to squeal and rattle after sucking up an unidentified…read moreobject. So, after searching Yelp for nearby and highly rated vacuum repair shops, I ended up at Tops. The man (Owner?) greeted me immediately and filled out a ticket with my vacuum's complaint. He thought he could have it back to me the next day, and he did call the next day to tell me it was fixed and ready. It was a simple fix, plus they cleaned the roller too, and the repair was extremely reasonably priced. Quick and efficient, this is now my Hoover repair place.

I'm giving 2 stars because I have had positive experiences with them in the past, but…read moreunfortunately, this most recent experience was extremely disappointing. I dropped my machine off on a Tuesday and was told the turnaround time would be approximately two weeks, with an expected return date of the 28th. When the 30th came and I still had not received a call, I contacted the store. I was told the machines only came back on Wednesdays and that I should call again Thursday. I called Thursday and was told my machine still had not returned and was given the number for the technician in Sarasota. When I called him, he seemed completely unaware of my machine. He told me he had never received or even seen it and suggested I contact the store again. When I called the store back, I finally learned what had happened: my machine had been sitting in their back room for THREE WEEKS. It had never even left the store for service. You can imagine my frustration when I then learned that the next shipment to the technician wasn't leaving for another week. At that point, they had already had my machine for three weeks, and sending it out would have meant being without it for approximately another two weeks. This isn't simply an inconvenience for me. I use my machine for orders, and I lost both time and potential income because my machine was apparently placed somewhere and forgotten. What made the situation even more frustrating was the way I felt I was spoken to when I called asking about my machine. I was made to feel as though I shouldn't be calling before the truck came back, when in reality, my machine had never been on the truck in the first place. Had someone actually checked on it during one of my earlier calls, this could have been discovered much sooner. I asked to speak with a manager but was told he wasn't there. I was eventually offered a discount if I brought the machine back, but at that point I declined. Doing so could have left me without my machine for close to five weeks total, and I wasn't willing to take that chance. I ultimately picked up my machine and took it somewhere else. I have had good experiences here in the past, which is why I am giving three stars rather than one. However, this also isn't the first time I've experienced a significant delay. On a previous occasion, they had one of my machines for about a month before I called and was eventually told the motor was bad and I needed to replace the machine. Since I own Brother machines and they are one of the Brother dealers in the area, I had hoped to continue using them. Unfortunately, after this experience, I have lost confidence in their service process. Going forward, I will make the drive to Plant City rather than bring my machines back to Tops.

The best luggage store in Tampa Bay! I been here twice and always find the perfect piece of luggage…read morewhether I am replacing or upgrading! Also the accessories are perfect if you need any last minute buys or items you haven't thought off It feels great to actually look at the luggage, test them, and have staff to assist. No more guessing and hoping from online orders and relying on reviews only. Thank you Julie for assisting me and her expertise knowledge as I was close to buying an international-size luggage vs the US standard version that I wanted and needed The prices are fair and this location is Samsonite warranty certified and can assist with warranty replacements! It's a big store so allocate time to explore it all!

Purchase selection value service excellent great customer service. Will always do…read moreBusiness with them as they care about their customers.

After receiving authorization from insurance for dme, we went to this store. We saw the exact item…read morewe wanted, based on need. The insurance company stated there was no set $ amount, "you're approved or not". The sales person said "That one is more expensive, I have to ask him(owner?) who without skipping a beat said "No, that's another $100" That's just pure greed. Don't buy from him . You have other options.

If in need of durable goods, Dan and his staff provide quick, reliable and EFFICIENT products and…read moreservices. If in need of oxygen scooter or a lift chair they have it all.

Specifically Mario. He has provided mobility services to us every time we come to Florida and he is…read moreFANTASTIC!! They have a great selection of mobility and other rental items. I love the door to door service for pickup!! I don't have a comparative for value, but because the customer service has been more than excellent I haven't shopped around!! Great all around.

They made everything so easy! From ordering to delivery. Even the explanation of how to operate the…read moremotored scooter - Easy! Excellent customer service - Thank you, Mario, for making our experience so easy. My MIL, who now moves a little slower, could independently get around while she visited us for the holidays. With all the hustle and bustle of being in crowds, she said, "This is FUN!"

Their service to clients is unsatisfactory to say the least. Difficult to get in touch with- you…read morealways have to follow up to make sure what was supposed to happen actually does. You're not treated like a customer or with respect - probably because Medicare pays most of the bills. In the five years working with Lincare I have repeatedly dealt with error after error and then been given a horrible attitude on top of the issues. Oxygen needs are serious and there needs to be accountability.

I had to get resupplied with breathing equipment due to an unintended lapse in coverage. So once I…read moregot the green light from my pulmonologist and all that nonsense, I called this office to make sure they received the scrip etc. Once they verified my info and saw my account, they helpfully submitted the paperwork to my health insurance. It bounced back twice through no fault of theirs: so after a couple more calls, here we are. I got so tired of dealing with their "hotline" that I tracked down this office. Tom, the phone fella, was more than helpful in tracking down all the boo boos and tracking my claim's progress. He also got me scheduled to come in and get myself re-set up, so to speak. Enter today, I showed up a lil bit early just in case of paperwork. So after just a few minutes, Jackie came out to get me. She took such great care showing me what I'm entitled to receive, when I should receive it and so on. Not only did she do so in a thorough manner, but went beyond too. Jackie showed me the proper way to set up, clean and maintain my equipment. She also offers a few simple insider tips to make sure nothing happens to it nor to me by using it. Jackie gladly looked at it to be sure it was properly set, etc. All I can say in summary is that Jackie was very thorough, empathic and professional. I was provided with all the reference material and ancillary supplies I'll need for awhile until my automatic refills come along. Let's just say that after my visit to this office, I can breathe a little easier!

The store has a good selection and good prices/discounts. Both Jennie and Juliette were both very…read morehelpful and nice. Both of them went above and beyond to help me find everything I needed. I'll definitely shop here again.

Excellent customer service! They are very helpful, friendly and patient. I called ahead to make…read moresure they had my size and she remembered me. She went over all of my options before I made my choices. Bonus, they take Apple Pay!!!! I will definitely be a returning customer and recommending 100% to everyone I know.