Rosemary served me and was terrible. She was rude initially, no hello, how can I help you. Just what are you picking up? It'll take 15 mins are you coming back or are you going to wait. I said I'll wait. I shopped and bought peanuts. When I came up to the counter after 20 mins she went to get it. Rung up all my stuff and I asked if I had a prescription card on file. I did not . So my cousin told me to find one online and I did. She came back with a pen and paper for me to write it down. I did. She said it'll be another couple of mins and when I come up can I not be on the phone verbatim "cause ya know" so I told her no I don't, but I'm help me understand. She pulled up the bag , placed it on the counter and walked away. So I just grabbed the bag OFF THE COUNTER and paid for my stuff and when she came closer i said- hey, I just paid for it. It's waiting on you. She said I just entered in the prescription and you took the bag from behind the counter. I said first if all you put the bag ON THE COUNTER check the cameras. She said, no I don't care about that. So I'm thinking if you don't care then why are you accusing me of taking a bag from behind the counter? Just rude. I paid for my stuff and left. I came back up and her and the other 2 people were talking about me and I said to her, is your name rosemary- she said yes and you can report me too. I told her thank you but I don't need your permission to do so.
I have a fever and strep throat and I do not live here and this is the type of service Rite Aide finds acceptable? Never in my 30 years have I experienced something like this at a pharmacy when people are supposed to be COMPASSIONATE to those who are I'll. She needs to get disciplinary action for her behavior and I want the cameras pulled from 6:40pm - 6:52pm on 4/26/2022 at the pick up counter. read more