The staff is very helpful and friendly. I hate to make my problem somebody else's, but sometimes I do that because I forget to order my refills and they are always accommodating. read more

I get my scripts there once a month, I am disabled & have a lot of trouble walking. I didn't take my walker because of the drive thru, which was closed. I had to go inside, where there are no carts for me to lean on. The 2 women working in the pharmacy were chitchatting away with the man in front of me, one was supposed to be fixing something, but she kept stopping to talk to this man. So when I spoke up about it, those 2 women were so rude it was silly!! So there I am in bad pain & I have to put up with not just rudeness but it felt like bullying. I will never go there again!! Just like the other riteaid in butler, this one also has an employee shortage. read more

I just wanted to give a shout out to Paula in the pharmacy. She was unbelievably helpful. This store is bright, clean and had everything I needed. I will definitely return to this location. read more

I've used this pharmacy at least once a month since it opened--or about 4 years, if you count when it was across the corner from its current location. The workers have always been friendly, polite, and helpful, and many remember my name on sight. They fill prescriptions fast, and help me figure out what's gone wrong when my insurance won't pay. As to the rest of the store, I don't use it often--its products are usually considerably more expensive than at supermarkets, except the ones that are on sale, which are often considerably less expensive. So I just check the sale items on my way to and from the pharmacy. read more

Our Grove City Rite Aid is fantastic. Over the last few years, Ned the pharmacy manager has built a fantastic team. Pharmacists are knowledgeable and caring. Support staff is professional and pleasant. read more

The last time I went to this location, the pharmacist and back-counter clerks were extremely rude, insinuating I was purchasing low-dose pseudoephedrine for illegal drug-related purposes. They also were asking about medications I was taking and took little regard for my medical privacy. Would not recommend this location at all. read more

The front counter is fantastic, i do however have to put 2 stars because of the pharmacy counter in the back. I was online and had found one of the pharmacy employees Alicia Feather saying i was in buying needles and talk about my medications i had gotten there, i never once bought needles and she should not be discussing or disclosing ANYTHING i receive from the pharmacy. She told people publicly online every medication i had prescribed, to my understanding they are under confidentiality laws, that is not okay. The pharmacist in charge at the time was not taking my complaint seriously, i had even brought in the printed words her employee had said about me and my medications. I did call the next day and the manager i spoke to was very nice and ensured me there would be no more issues and that they would take care of it. I hope this doesn't happen to anyone else, so i thought i would let you guys know! If Alicia Feather goes to wait on you, for your safety, REQUEST A DIFFERENT EMPLOYEE. From what i was told this wasn't the first time she had gotten in trouble for this. read more