I don't know if all locations are like this, but my experience at the Peach St location has been subpar. It's absolutely impossible to get a pharmacist on the phone. From the antiquated robophone voice, to the fact that when you press three for the pharmacy it only rings five times before sending you back to the beginning of the phone tree, to the occasional answer without saying anything and hanging up, everything about their phone game is terrible. If you physically go there, the pharmacy staff is friendly and personable (which is why they get two stars and not one), but why should I have to drive there and wait in line for a thirty second conversation that could happen over the phone?
And if you're wondering why I'm not using their app, it's because their app is as antiquated as their phone system. Seriously, they need a new CTO and a plan for updating their systems to be on par with competitors. If they weren't the best price for my medication I would never go here as there are better pharmacies out there. If you can, avoid this store. read more
