They are now doing business under the name Collegiate Peaks Veterinary with Dr.Pierce…read more On January 2nd we took our perfectly healthy cat into Dr.Pierce for a routine teeth cleaning. What happened next is nothing short of horror. The tech giving the anesthesia screwed and killed our cat. I can't put into words how much grief we have and how much we miss our fuzzy family member. Everyday we wake up and he's not here greeting us with his snuggles and silliness and everyday we are reminded of this senseless mistake done at this clinic. What's even more frustrating is there is little a person can do to get any justice other than leave a lousy review. It's business as usual for the clinic with no consequences. When we said our goodbyes to our cat before his cremation Dr.Pierce's arrogance was over the top when he came out to my car to confront us about warning anyone not too use his clinic. Still saying he's the best vet around. He was hesitant to fire the vet tech and to this day I am not sure if the tech is still there but not. This situation just left us feeling like he cares much more about his reputation and making money than he did about killing our cat. I just hope this never happens again in his clinic because I can't tell you how much it hurts to put your trust into a vet and then literally have them kill your pet. To be blindsided by the sudden death of our pet is a heartache we shouldn't have had to be put through and it's unforgivable.

New owner is not personable, uses latin when speaking with us as if we have been to medical school…read more Had the audacity to reprimand me for ordering my dogs meds from Chewy instead of his small business. Leads me to believe he's prescribing expensive medications to ensure his recurring revenue stream at the cost of trusting patrons. After research I found that he recommended the wrong dose for my dogs size anyway!! I've actually had more caring interactions from the mega pet company than I did at his office. Was our first time meeting them and they did not even introduce themselves. We won't be back!

Dr Burkett is very kind. He helped us to make a difficult decision and was compassionate about it…read moreall. Staff is busy but takes the time to take care of their customers.

The staff treat my senior dog like she's their own. I couldn't be any happier with the quality of…read morecare, and how kind everyone is here. (There's even a shy resident cat who will peek in sometimes to check on us.)

D. G. is the absolute best. I met him four years after my dog, whom I had just adopted from the…read morehumane society in town, started having some issues. I had seen multiple vets and spent thousands of dollars trying to figure out what was wrong with her. Dr. G spent five minutes with her and knew exactly what was wrong. His knowledge and love for animals really stand out when you're in his office.

Dr Gestallum has treated our French Bulldogs and we couldn't be happier with his knowledge, the…read moretime taken that is needed, and the care shown. He has a background in emergency medicine which was important to us, especially in our small community.

I am so very grateful for Dr. Ben Hill and his team. I did not know what was wrong with my sweet…read more8-year-old Labradoodle, why his abdomen was extended and why his energy level was so low. They got him in quickly, diagnosed and removed an 11-pound tumor that had grown on his spleen. He has recovered fully and back to his enthusiastic self!!! PTL! Deb P

I suggest that if you want a veterinarian who is willing to communicate with pet parents as well as…read morereally care for the welfare of your pet, then you should look elsewhere. The low marks are mostly for poor communication from both Dr. Hill and his office staff. I also feel this office works like a production line rather than as a caring pet physician. Dr. Hill still mostly does mostly drop off appts, and my in-person visit had to be booked 2 months out as they only have a few in-person visit slots. He also does not provide visit notes like our previous vet did. I would be fine with a drop off visit and a phone call, but the call never happens, at least in my experience with this office. Example 1: My dog Penny needed an x-ray of neck/shoulders for pain. When I picked her up, the receptionist handed me Rimadyl for her to take with no explanation. I asked for the x-ray report which she said isn't available to me. She offered for Dr. Hill to call that evening which I readily accepted. He never called. I didn't receive a diagnosis for her pain until a year later at our in-person visit. Receiving that diagnosis is the main reason I waited for an in-person appt this year Example 2: I dropped off my dog Buddy for dental cleaning October 2022. When I picked him up the receptionist handed me two different painkillers and an antibiotic and said take until gone. No other post-op instruction, either verbal or written. I asked why the need for meds and found that Dr. Hill had removed 5 teeth! I was quite upset at that; my dog had shown no signs of pain either to me or when he saw Dr. Hill for annual exam just 4 months earlier. Five teeth! Because I was upset, I spoke firmly but not loudly, I was allowed to speak with the technician - that doesn't happen otherwise. The tech said all 5 teeth were abscessed. I still don't believe all 5 were bad. Dr. Hill called me that evening and, apparently because I questioned the need for 5 teeth to be removed, he was firing me. He said that "You join a long list of people fired from his practice". My first thought is why have you fired so many patients? My second thought is that he has messed up with a lot of other patients since he fires you when you are unhappy with something he has done. I had been unhappy with Dr. Hill a long time and had made a conscious decision to change vets after the dental cleaning so the bad feelings would not transfer to the new vet. I am sorry I made that decision rather than changing vets prior to the dental, and my poor Buddy paid the price. Please think of your pet and find another vet.

We've been very fortunate over decades of pet ownership to have encountered many first-rate…read moreveterinarians and Dr. Steffanie Jacobson is among the very best. She takes the time to ask lots of questions and then listens closely to the answers. She and her staff seem to take great pride in delivering the very best veterinary care possible and with genuine compassion. While spending a month in Gunnison one of our kitties developed a health problem that required a couple of vet visits. We're so glad that we found Dr. Jacobson!

Big thanks to Tomichi Pet Care Center. They worked with our vet at home to provide medicine for our…read morecat since we are staying in Gunnison for a short stay. Very welcoming folks. Thanks

I've never seen a medical practice so shabby, nor a doctor so slipshod in his work. To begin with,…read morethe floor was so badly worn that the pattern of the flooring was worn down to white in a wide path from the exam room door to the exam table. The furniture was scuffed and cracked. Where the cheaply plastered wall met the floor was cracked and grungy. Dr. Ryff looked more like a rancher than a doctor. he wouldn't have washed up if I hadn't asked, and his response was to give his hands a couple of quick sprays with disinfectant and then a quick wipe with paper towels. No soap, no water, no scrubbing, no rinsing. (And no mask.) He gave my cat a superficial once-over, pronounced her OK, and then gave her two shots (FVRCP and rabies). He didn't want the stool samples I'd brought in, and threw them away. Instead, after a quick glance at her butt he pronounced her worm-free. He also repeatedly insisted that my cat was a Maine Coon. This despite the fact that she's far too small, weighs far too little, and has fur that's only about half as long as a Maine Coon's. I told him that she's a domestic shorthair, but he insisted otherwise. The man clearly knows little about cats. He looked as if he was more at home with his arm up a cow's rear end. He weighed her in her carrier and then subtracted two pounds without weighing the carrier. That turned out to be wrong, as I found out when I got home and weighed the carrier separately: it was 2.6 pounds, so he had overestimated my cat's weight by more than half a pound. I was glad to get out of there, and I won't be going back.

What could improve here at this office is a flat face Dog anesthesia protocol. I took my very…read moreexpensive , 7 yr old beautiful grand champion French bulldog in to see about her eye which was half shut. She had apparently scratched her eyeball on something in the yard or in the house. I took her in to see Kit and he said she had a scratch on her eyeball and he would have to do surgery on it or she would lose her eyesight in that eye. As I believed him, I told him OK let's do it not knowing he had no idea how to anesthetitize a flat face dog. There's a protocol for Brachia... face dogs because they don't breathe as easily as regular snout nosed dogs. She was over anesthetized and he sent me home with her still asleep because it was closing time. I got her home and a few minutes later she died. I was so crushed and cried and cried. She was the perfect dog and so dear to us. There is a preferred protocol for this so if you have a flat faced dog take them to Colorado Veterinary Specialty Group ER open 24/7 near County Line Road and Broadway in Denver.

We came back to this office last Monday to have them perform a dental cleaning for my sweet dog…read moreTuni. The vet tech was incredibly patient while my dog kept running off the scale and continued to comfort him while the vet sedated him. During his dental cleaning, they also trimmed his nails for us, which was very kind. They have coffee/tea in their waiting room, and we only ended up waiting about 90 mins for the dental cleaning, some extractions, and the nail trimming to be done! This is, once again, the best veterinary experience I have ever had, and I'm amazed that it's in a rural area. I would happily make the 2-hour drive from my family's vacation home to get my dog such quality care. The care and diligence exemplified by this office is unparalleled.

This clinic is wonderful. Located in a really rural area, they have very up-to-date abilities to…read moreperform in-house blood and urine testing -with results while you wait. Ultrasound imaging is quick and done on the spot (in our case to guide the needle to take the urine from my cat's bladder). The doctor and entire staff that we met were gentle, caring and compassionate taking care of my scaredy elderly kitty. We are happy to find this level of care so far from a city/town.

We scheduled an appointment 5+ weeks early to have a travel certificate completed to fly out of…read morecountry for 4 months. We called extra early to make sure Dr Pierce is USDA accredited and were told he was and told to "bring documentation with for him to sign..." At 6 pm 13 days prior to our flight and 7 days before our appointment day, we were left a voicemail telling us we have to go through another company for the paperwork because it was a liability for him to do it any other way. Travel certs are done only by USDA certified vets and it can be done all online and is recommended. Today I called another vet to learn our trip will not be possible to travel on the dates we planned to travel. We have to wait 18 days, change our transportation, home rental, flights and find a place to live for those 18 days as we've planned this entire departure to a T already. Due to this avoidable error, our dog, which is a service animal, would have to be quarantined for 2 weeks upon arrival to Costa Rica. No way!!! He's not built for that! This is why we contacted dr pierce's office more than a month early, and asked all these questions in advance to make sure he and we were ready. 6weeks ago I was on hold for 5 minutes waiting for the tech whom answered to ensure Dr Pierce was USDA certified, but I think I was lied to. Today at the vet they told me he isn't listed as an USDA accredited vet on the USDA site. It's quite obvious no one knows how to be honest with clients and will rush you off the phone without hearing the actual questions at hand. Today we learned our trip is canceled due to Dr Pierce's and his staff's incompetence and dishonesty. I don't think they were intentionally negligent in this but they were not supportive or this wouldn't have happened. This will cost my family thousands. I'm a disabled vet on a fixed income moving out of the country but now we get to spend 2 weeks in a hotel bc we're moving out of our home because now we're waiting for a vaccine that Dr pierces staff could have told me I needed. It must be done 30 or more days from travel. Obviously our travel was in 13 days. Reading another review I am mortified. I almost had my dog's teeth cleaned in Feb 2024. He's 8 lbs! I am so sorry to the folks who lost their cat during a routine cleaning due to additional preventable negligence. Dr Pierce misdiagnosed my dog in Jan with a salivary mucocele that upon second opinion-after being scared to death for 2 weeks- due to the prognosis, it was a simple benign cyst that resolved on its own a few weeks after the visit and recommended risky surgery. Today dr pierce called me and argued that his staff wouldn't have told what they told me as it's a liability. Laughable response to your laziness and incompetence. Do not go to this vet! Super untrustworthy.

Lovely experience with this vet. They are so knowledgeable and friendly. Brought both our dogs here.read more

I've had the same vet for 25 years and I adore him and everyone in his office. We travel in an RV…read morein the summer months and our 14 year old Brittany's time had come. She wasn't walking well and many other signs that it was time for her to cross over the rainbow bridge. From making the appt with Rachel, to being greeted by Keely and meeting Dr Seth my heart was happy their sincerity and compassion were immeasurable. As my heart is broken and Dr Seth and Keely eased her pain as we laid Snickers to rest in a gentle sleep. Thank you for helping our girl Join all her litter mates, Dolly, Benson, Star Cocoa and Trigger. Until we meet again ... my sweet gal.

We brought our Am staff here on recommendation from friends for an old dog checkup and…read morevaccinations. The staff were really incredible - so friendly and did only did blood work that is pertinent to his lifestyle. Really lovely thoughtful folks.

We just recently moved to Aspen. My dog had an emergency and needed to be rushed to the hospital…read more It was a pretty traumatic morning and the staff and Dr. Christina were so warm, welcoming, and accommodating to anything we needed. We took a taxi to the doctor as our car was frozen shut that morning! You are typically supposed to wait in your car due to Covid, but they put us in a private room with blankets as it was freezing outside. Dr. Christina followed up with me via text message and always answers my questions or concerns. She is very responsive and I'm truly thankful for every employee that was there that day to make me and Zeppelin feel better than what our morning started out to be. Thank you, again.

One of the best veterinary clinics Ive ever been to. Extremely knowledgeable and caring staff…read more HIGHLY RECOMMENDED!