My LAST experience with Liberty Tax New Westminster has shown mw their true colors as a terribly…read morerun company I dropped my package on Thurs Mar 13th 2025, like all the previous years. All written out and with all the tax pages ready. I was told at that time it should take 7 - 10 days to complete. I went in on Sun Mar 30th and was told that it was still being processed. The gentleman working in the 1st office behind reception said he would do it right away and email me my documents by docusign by the end of the day. I went in on Sat Apr 5th. I was told by reception that my file was still in progress. She then called someone outside and they conversed for a bit. After a wait, she printed off the top sheets of my report and told me the amount I was to pay. She then handed my the card reader to tap out. She sat there waiting for me to pay. no other words were spoken she printed out my top sheets and I asked where my documents were. She said they were not in the office and that I would have to come back, she would call me when they were in She then told me "at least I am getting a nice return" I left but came back shortly and asked to make a appointment to talk with the manager I was told that I have to email him directly and She gave me his card. I attempted to email the manager 3 times from 2 different email addresses, but they all bounced back. On mon Arp 7th I received a call that my documents were in. I came in on Tues Apr 8th and asked if I could talk to a manager or owner. The receptionist took down my name and number and said she would pass it along to an owner to give you a call to discuss. On Wed April 16th I came back into the office and luckily a manager was at the front desk. I talked to them and they apologized for what had happened and said they would do my return next year for free. This year I went in and they said it had been taken over by new management and that they asked me to send an email to them to tell them what happened and they would discuss. I went back in 2 weeks after I dropped my taxes and they said they would not honor last managements mistakes. I had to pay full price. thank you for reading If I could give negative stars I would

I queried the office in New Westminster about their fees. I was told $100. When I asked about a…read moresenior's rate I was told $50. Imagine my shock and disappointment when I had my taxes done and was charged $110, after the senior's discount. Is lying about fees standard policy? I also warned them that this review was going to happen

I was overwhelmed when starting my own business in Canada, TE Financial Group Helped me with my…read moreFinancial Problems and Pretty good Financial Advisory.

From the owner: Rather than just reacting to changes, we anticipate them. Our forward-thinking approach ensures…read morethat you are always prepared for new opportunities and challenges in the financial landscape. We leverage the latest accounting software and digital tools to ensure accuracy, efficiency, and security in all our processes. We understand that no two businesses or individuals are the same. Our approach is personalized, ensuring that our solutions align with your unique goals and challenges. Our experience spans multiple sectors, including healthcare, real estate, retail, manufacturing, and professional services, allowing us to provide specialized advice tailored to your industry.

We have chosen Liberty Tax and couldn't be happier. Rubini is a wizard for seniors on a fixed…read moreincome. Thank you, Rubini! Also, Liberty Tax charges far less than the "other" very well known tax place and we know this to be true. We were ripped off by them 4 years ago, but it's all good because it led us to Liberty Tax who charges us less then half of what the "other" place did. If you want to save money all the way around go to Liberty Tax!

From the owner: Liberty Tax is a full service income tax preparation company. Visit your local Port Coquitlam BC…read moreLiberty Tax office for professional & friendly tax preparation help & tax classes to help maximize your refund!. Offering expert tax preparation & superior customer service. Office hours vary by location.

After 3 years of doing our taxes at " another" branch of Liberty Tax it was disappointing after 2…read morephone calls that we were not even given the professionalism of a return phone call to drop off our taxes this year. (Still waiting!) Based on the reviews and an office closer to us we decided to take our taxes to Liberty Tax with Gilbert Chow at 2550 East Hastings Street in Vancouver BC. The speed, efficiency and courtesy follow ups were impressive and professional and with no hesitation I would give him a 5-star referral for his services. Not only did we get a full printout copy at the first visit but another copy via computer with all necessary documents needed. Again, a thank you to Gilbert and Jen you for all your help! Lisa A

It's my first time filing tax with Liberty Tax and I'm happy I chose here to do my taxes. Gilbert…read moreis very knowledgeable, friendly and working efficiently as well. Great business deserves five stars review, and I'd definitely recommend Liberty Tax to people who need help on taxes.

Jose Riquelme is by far the best accountant I have ever worked with. He is the only accountant who…read morerecommended a letter of assessment for my property when the other four accountants I have contacted knew nothing about it. He's really humble too (unlike other CFAs who act like they know everything but don't). It's rare to find such a gem of an accountant in greater Vancouver! Highly recommended!

From the owner: We are an accounting and consulting firm with a reputation for innovative and lasting results. Our…read moreteam will assist you in all of your accounting/auditing, business, and tax needs. We strive to stay current with the ever-changing accounting, business, and tax landscape to put that expertise to work for you.

Monty's was quite knowledgable efficient and got the job done correctly!…read more Very satisfied with the service and pricing! I got my $75 credit from the CRA !

From the owner: Monty's specializes in the monetization of income tax returns for you, the client. As an…read moreindependent tax preparation service, we are not governed by quotas or driven by profit. The potential of every tax return we prepare is maximized against the latest benefits and tax considerations, regardless of the time it takes and the effort involved.

I appreciate the service you received from the staff in this business,…read more Fast service never fails, in and out in twenty minutes,,

Pretty nice and very patient with mistakes we made. It was pretty well priced too…read more The wait was minimal and the tax prep was quick. Additionally, the people there are friendly and the office seems nice enough.

DO NOT RECOMMEND!…read more Think it's important to share that the service Scott and his dad provided for years was truly amazing ! Family and friends went their. After going last year, being promised a price for myself and my child whom would be a simple entry- I was charged much more. Things that I have always used and applied to my taxes they wouldn't. I was charged much more than promised. Missing signed forms, and a few other issues. Unprofessional conversations while I was in there. Sadly I would not recommend focus tax under the new ownership. I rather pay a little more and get exceptional service and accuracy. Family and friends have reported the same and have had major mistakes made last year. My brother in law and parents had also always gone here and will not this year.

I'm blessed to have had my taxes handled by Scott for 12 years and counting. I courier my papers…read moreand receipts and get a phone call and email about details. Done! Quick and perfect! His professionalism can't be beat. His helpful and kind advice has been right on the money and I would recommend him to any and everyone. It's so good when you trust someone with all your important information with no worries and can help others by referring this service TM Davies Kelowna BC