Completely unprofessional, don't value people's time or business. PLEASE READ: We hired this company to take photos of a property and left very specific notes of the way we wanted them to be. We followed up a couple days before the appointment and Jimmy confirmed he read the notes and everything was good to go. On the same day of the appt, Jimmy had to cancel the appointment because apparently he didn't understand the notes. I have all kind of emails and calls as proof this person wait until last minute to cancel and worse of all, didn't even apologize or tried to solve it on time to make it happen.
My concern is not about Jimmy not going to take the photos, my concern is that we followed up with him multiple days BEFORE the appointment what he agreed on and he cancelled the same morning. I will make sure everyone knows this happened to us and unfortunately how unprofessional Jimmy and Riptide Media are on not recognizing that they had time to cancel or whatever they wanted to do with previous notice, not the same day of the appointment. read more