Fantastic job done on two engagement rings. Really pleasedread more

Marshalls looks like a traditional, older fashioned jewellery store from the exterior but you may…read morebe pleasantly surprised. I had mistakingly thought it looked a bit outdated, but they've got some lovely, delicate looking rings for as little as a tenner, Ortak necklaces and an interesting collection of second hand gold charms. A lot of their styles will appeal to older generations, but there are contemporary pieces if you look hard enough. Marshalls is also a functioning store that polishes, mends, customises pieces and engraves on request. The business is a Jack of all trades in that respect, but for the casual browser there are both timeless, modern and unusual trinkets to suit a variety of clinetele.

If there is such a thing as a family jewellers, then this is ours…read more Like a butcher or fishmonger, you go around each one sampling their fare and stick with the one that is consistently brilliant and to your taste. Pryce's hits that spot with my family. They sell some 2nd hand stuff which is always great value and high end quality. Their window is small and old fashioned, as is the shop itself inside. I had my Grandmother's engagement ring which she left me in her Will changed to my taste, from gold to white gold and set on a wider band as a 21st birthday present. It is gorgeous and something that I'll treasure forever, made with care and consideration by the small family team of jewellers here. Also sells baby and wedding gifts, and does clock and watch repairs.

Shocking attitude to a sale online rather than in store, completely conflicting information every…read moretime and left feeling like H.Samuel have given me a big FUCK YOU. Had an awful experience with this store. Bought an expensive engagement ring. Tried to look at it in store and they didn't have it, said they would order one in for me to look at however I was worried about missing the January sale so purchased online. Was never made aware that online prices would be matched in store. Staff were extremely rude when I went in to collect the ring and had clearly been bitching about me as I was greeted in the store with an "oh you're the one!" With regard to the online purchase. I was then informed of their policy for exchange if the ring was the wrong size but told not to worry too much about the exact rule of number of days cause here in the store they take care of you. Picked up the ring on the 29/1, proposed 6/2 and unfortunately my fiancés dad passed away unexpectedly on the 14/2 due to this we did not have time to get into store to discuss exchange but I felt it was ok as they "take care of their customers in store" we got into the store on the 3rd of March missing the 30 day exchange by only 3 days to be told that all they could do is resize the ring which upon purchase I was advised not to do with it being platinum. The sales advisor told us that the ring was an R and we needed a Q but when I checked my emails a Q was what I ordered. We then returned to the store today to be told that the ring I purchased was size Q and we needed an O so very inconsistent information. Told again to resize but then also told to contact customer service. Customer service confirmed that we could not resize that style of ring more than 1 up or down as it would compromise the ring based on the style which is different to what we had JUST been told in the store. So at this point here we are with a ring that's the wrong size. Can't be resized and won't be exchanged and it was not a cheap ring I tell you that. Shocking attitude to a sale online rather than in store, completely conflicting information every time and left feeling like H.Samuel have given me a big FUCK YOU.

this is a good branch, it is a decent size and has a fair amount of stock. I particularly like…read moretheir selection of gift's like, ornaments and Beatrix potter gift sets for kids, jewelery boxes and much more. The store is situated in the howgate shopping centre. the staff are helpful and very nice, but the last time i was in i felt they were understaffed.

Brlliant jewellers ,mrs. Rennie and the staff are so helpful and so pleasant cant do enough for…read moreyou.You are treated like family. lovely atmosphere when you walk in.also free wrapping for the gifts you buy .

For jewellery and gifts I wouldn't go anywhere else. The staff treat you like royalty - from…read morehelping you to choose a gift to wrapping it for you free of charge all comes as part of their excellent 5 star service.