Hours are not customer friendly. Get there one minute past 6pm...too bad. Prices increased a lot…read morerecently but service is worse. I took a new jacket in for cleaning, and it was returned to me with a stain.

Just got my clothes back and one of my items was ruined. There's a white spot on the front of my…read morevintage dress (almost like bleach). There definitely was no spot when I brought it in. I asked the lady working and she said she didn't do it and it must have been there when I brought it but I showed her a picture of me wearing it a week before (no spot) and she became rude and said it was definitely my fault. I take good care of my clothes and this was a silk dress so I was even more cautious wearing it. I will not be returning. If you're like me and want to take care of your clothes too, avoid this place at all cost. UPDATE: another vintage top had the tassels CUT off! I wore it once! I am livid.

Came in around 7 PM Monday immediately with a "oh I'm sorry ma'am, last wash is at such as such." I…read moreanswered by telling the attendant that I only needed to dry. she exclaimed "oh ok ". I was very disappointed when I returned at 5 till 8pm (closing time) and the place was completely shut down and dark as if it had been deserted for hours/not a sole in sight....with my clothes locked inside...so I hoped!!! I just hate it when businesses don't live up to their store hours, but at any moment or the bat off and eye, closes before actual closing time, no matter how it make affect others. At 8 PM, I do expect that i would be locked out/ assed out!!!- my fault. but 5 mins is more then enough time to grab my things from the dryer and be out.

paid $22 for a long dress to get dry cleaned and they could not get out the stains. did not tell me…read morethere was a stain policy until after I picked up my dress and noticed it looked the same as when I dropped it off. it was also my first time there.

Fast, friendly, expert service! My lined floor length dress needed several inches taken off and I…read moredidn't realize it til 10 days prior to the event. She got me in and my dress was ready less than a week later. It's stretchy material so definitely not easy to work with and the alterations were perfect! I'd highly recommend this business if you need anything altered!

Had two pair of pants shorten and sleeves shorten on a jacket with cuffs and everything was…read moreperfectly done. Everything done on time and ready for me to pick up. Very clean and well organized shop and pleasant staff to work with. Highly recommend for alterations. Price of work was fair.

These folks are special. Not only is their dry cleaning outstanding but the owner and Molly the…read moremanager are exceptional people. Today I was going through our clothes as we're going out of town and realized that I didn't pick up our granddaughters and wife's stuff. They were closed as it's a holiday weekend but after posting "help" I received a call to meet them and they'd get my order. They have a forever customer. I highly recommend them not only for the outstanding dry cleaning but because of the quality of the people.

Failed to meet expectations. Use as last possible resource. People are nice but this place will…read moredestroy your clothes. They stripped a button off my brooks brothers jacket and were unwilling to accommodate me with a replacement.

I'm looking for a New Way to get my dry cleaning done because I'm never going back to New Way…read moreCleaners & Launderers. I can overlook the fact that they put heavy starch instead of light starch on my shirts, but I can no longer tolerate their indifference towards customers. I usually waited 5-10 minutes for someone to come to the front to help me. Then they would disappear into the back to try to track down my order! I picked up a few shirts and took them home. After unwrapping them, I noticed a large black grease mark across the front of one of the shirts. It took two weeks and four return visits to get the stain removed. The elderly lady who works there seems to have no concept of customer service. I now have to drive to Alps Road to get my cleaning done, but it's worth it not to deal with New Way.