I recently purchased a luggage here (Original Check-In L Aluminium Suitcase Silver) and the whole process was great. The staff was very helpful, kind, and accommodating. Since I live in Italy, they were able to ship to my home for free. Rimowa is the best in luxury suitcases and it's a good long-term investment since they have a great warranty and even after it expires, you can get your cool weathered luggage repaired so it can continue traveling with you for the rest of your life! read more