When we opened the bus cargo door, last week, my wife's Briggs & Riley suitcase had lost a wheel -…read morethis was a disaster as we were just beginning our tour of Italy. Briggs & Riley company didn't have a dealer in Rome so I asked the Hotel for help and they said the only real suitcase store in Rome was Tedeschi Roma Tel. 06 6795575. I called right away and even though they didn't have any Brigg's & Riley parts said they would look at the suitcase. I left it overnight with the owner Stefano, as he was willing to see if he could figure out some way to make the existing part work again. I was sooo relieved when I called the next morning Stefano was able to repair the issue, I grabbed a taxi in between tour stops, to pick up our repaired suitcase, and we were able to get through the rest of our tour and back to Houston with the wheel operating like new. Thank you Stefano... Bravo! Regards, Jeff G.

Worst service experience in my life. Today…read more Entered this shop when I was looking for a small suitcase. The older saleslady was showing me what they have very reluctantly and not really helping with the choice. This is why, I guess. She asked me about my budget, I said that it was around €100, to which she replied "Is it really? Not €60-70?". I said I came to the shop for both quality and good price and she went like "we have only quality here". I thanked her and told that I need to discuss this purchase with my parents, as I am not the one earning in the family. She stared at me not reacting at all. My friend whispered to me that she might not have understood my last phrase and I asked her if everything is okay. This is where she lost it and said that she understood it all ("don't worry!") and just knows that I'm not going to buy one of her suitcases cause they are too expensive for me. Ended up buying an amazing suitcase from her shop, having discussed the price with my parents and having been helped up by her Russian-speaking younger colleague. Very happy with my purchase! Still have a very negative impression of this lady, though wishing her all the best and to never forget that life is just amazingly unpredictable.

Needed new belts to replace my Macy's 'genuine leather' belts who fail looking good in a year or…read moretwo. This store "customized" their Buffalo leather belts for me for my waist and specifications on where I wanted the belt holes. They should last 5 years, at least I hope so. Cost same as Macys. I think they'll be winners vs American Belts. (The internet says Buffalo leather is tougher than Genuine leather. (This store was a recommendation by a tour guide and I'm glad I went. )

Sales gal was more than helpful with my indecision about which shoes to buy. So very sweet and…read morespoke wonderful Englisb.

They did a great job and were helpful and convenient. We would definitely use their services again…read morein Rome.

While touring Rome, my friend and I decided we need a needed a safe and dependable luggage storage…read moreplace for our (many) bags. We stumbled upon Left Luggage Room a couple streets from the Colosseum and knew instantly it was a perfect place to keep our things while we were out for the day. Gloria was so personable and helpful! She even provided us with a print out of local recommendations! Highly recommend this place for stowing your luggage safely!

Kipling bags - a couple of pieces of luggage, but au courant for young adults and aficionados of…read moreKipling. There are some select pieces of DuDu - grown up Italian pieces - maybe too grown up. Whimsical clutches and totes. Look for the gorilla luggage tags - place thumb in mouth for a unique, furry bag tag. Sire to make your bag stand out on the carousel when you are jet lagging like crazy and all the luggage looks the same.

Love this shop, and it's in a great neighborhood . I bought a great belt and struggled with what…read morepurse to purchase. I wanted to buy 4 purses but decided on a cute turquoise suede one. The store owner is very nice and she has great products some of which she has designed. If I'm ever in Rome again I will definitely purchase a few more purses.

Great leather shop with reasonable prices. I got a few things for myself when I went to Rome. Check…read moreit out.

I needed new belts as my Macys Department store designer ones that look terrible after only a year…read moreof use--genuine leather is of poor quality. These custom belts are made of Buffalo leather and according to Internet, should be much tougher and last longer without looking bad a year . These belts were customized by the store to my specifications as to belt holes location and waist size. Staff member was so helpful, she tried to sell me additional items--a tad pushy--but not terrible. The pricing was comparable to upscale department store brands. I am looking forward to years of use. (Got a deal on multiple belt purchases)

Everyone here is so sweet! I absolutely loved this experience. The products are finely made and…read morewell priced. You can customize your purse to be any color (of leather they offer), and any design (of the purses/bags they offer). For example, I saw a pretty, forest green leather that I liked, but I wasn't a fan of the purse design. So I asked the sweet ladies who work there to use that color leather for a different design. That was a day ago and my purse should arrive at my home address (in America) in 2- 3 weeks This place is amazing! Definitely a good stop for anyone who enjoys purses or belts.

Great service! The manager/owner was very friendly! He coordinated a taxi for us to the airport and…read morethe service was very convenient, fully recommended. Only cash accepted so bring cash or there is ATM around.

From the owner: Il nostro Deposito Bagagli (Luggage Storage) si trova nel cuore di Roma, nella centralissima zona…read moredi Fontana di Trevi. Siamo una soluzione pratica e veloce se volete godervi in pieno relax una visita al Colosseo o una passeggiata a Piazza di Spagna o la bellissima Piazza del Pantheon. Ci prendiamo cura con professionalità e serietà del vostro bagaglio, offrendo la massima flessibilità e tranquillità a prezzi competitivi.

Frederico and the Del Gudice family were an absolute joy. The experience exceeded my expectations…read moreby far. Seeing the precision, effort and love put into making each handmade bag turned me into a customer for life. If you are ever in Rome, add this leather experience to your itinerary, you won't be disappointed.

The selection of purses was pretty diverse and the designs were different but modern. The prices…read morewere also super reasonable and the stitch was perfect on everything I picked up. I stopped at a bunch of different handbag stores but only made a purchase here.

Rinascente is your fancy shopping destination in the heart of Rome. The store itself isn't super…read morebig but if you love Italian luxury brands you'll be pleased. Ground floor is the big names (Prada, Vuitton etc), then there's 2 floors each for men/women. The top floor has restaurants/food - a great place to grab gifts. I had an incredibly delicious mortadella panini up there and really, it wasn't overpriced. Don't sleep on the basement - that's home stuff. Italian design is incredible, I'd love to buy everything! Tax refund is down here too, if you spend more than €70, remember your passport and SAVE!

If you need a break from the city, Rinascente has a flagship location in Rome, that is specifically…read morein walking distance between the Trevi Fountain and the Spanish Steps. My boyfriend and I came here for a shopping and browsing break. Here are the layout of their floors: -1 | exhibition area, design supermarket, furniture and lighting, office & travel 0 | jewelry and watches, accessories, sunglasses 1 | beauty, beauty bar, jewelry 2 | fashion menswear, shoes 3 | classic and smart casual menswear, denim bar, underwear, accessories 4 | luxury womenswear, shoes 5 | modern and contemporary womenswear, denim bar, lingerie, accessories 6 | foodhall and terrace, café and restaurants, food markets and wine shop 7 | restaurants and terrace I was curiously browsing my beloved Burberry because I heard rumors that the Italians hate England, so Burberry is the cheapest in Italy. It didn't seem all that much cheaper. I had the most fun on the 6th floor browsing the food market and exploring the food hall and terrace. Umm, and FREE BATHROOM ALERT!! Public bathrooms are NOT free in Italy so these are some nice clean free ones. A nice break to escape the crowds and smoke in the city.

We've been loyal customers of Mandarina Duck--this was our third time purchasing luggage. The…read moreproducts are excellent quality, which is why we keep coming back. This trip I bought a carry-on and a matching makeup carrier--super cute and well made. But while the luggage is 5 stars, the customer service at this Florence store was 1 star. According to Apple Maps, the store opened at 10:00am, so we arrived then--only to find out they actually open at 10:30. It was pouring rain. At 10:20, the manager opened the door to let an employee in. We asked when they'd open; she said 10:30. At 10:30, the door opened, but she put her hand up to stop us, went to get an umbrella bin, and we kept standing in the rain until she set it out. Another couple arrived right before opening and also had to wait through that. It may not sound like much, but when you're dripping wet at the door while staff are inside eating and fixing there hair, it feels careless and inconsiderate. A little kindness would have gone a long way. Bottom line: the luggage is fantastic, but the service at this location needs improvement.

Friendly customer service ! I love the crossbody bag I bought. The saleswoman could not have been…read moremore patient and helpful as I went through many choices to determine which bag is not too big and not too small. I love this store.