I waited a while after I graduated to review but the results are still strong. I went in because my…read moreknee had been bothering me on and off for year and impacted my ability to do things I enjoyed. Right away they identified the problem, and bot only built a program for me but explained the goal of each piece and taught me how to add it into my day/workouts outside of with them so I would experience lasting results. I was worried physical therapy would be for me because I worked out on my own and surely I could fix it myself. Man was I wrong I enjoyed going and getting a great workout every week with them. In order to keep me working hard and ensure I was strengthening my leg they modified my workout to include blood flow restriction on my legs so I could get the workout that would normally take me pretty heavy weights and a long time to get. I would highly suggest this place everyone but especially to people who already are active but need just a bit of extra help to get back to where they want to be.

I was amazed at how wonderful and kind everyone was. I received two months of therapy at this…read morelocation, never did I see the the therapist or therapy assistants not smiling or engaging with the customers. Everyone was amazing.. Beth was so caring and lifted me up when I got a little discouraged.

Sweet nurses and staff. Bright colors but out of date decor or room looks. Pretty clean bathrooms n…read morepatient rooms. They sweep and wipe down rooms twice a day. Pretty quick responses for medical button in patients rooms. Cute welcome signs and name tags on room doors. Two hrs late with medications which is not ok for my client with pain.

Beautiful! And clean! Does not feel like a nursing home at all. Staff seem happy too.read more

Our older sister needed home care and Home Instead of St. Charles has been amazing. Brad was very…read morepatient and understanding. He was always there to answer our questions and provide support. It has been such a relief knowing Home Instead is available to help our sister, and us, through this difficult time.

Home Instead has been providing service for my father for about 5 months, but last week failed to…read morestep up to assist with my father due to a contagious medical condition. I was forced to call another home health agency on short notice, (Right At Home who provided excellent service) Although my father is happy with the care he receives from Chevon at Home Instead, in this case they failed him. I am disappointed Home Instead would not provide care when another agency would.

Staff have always been friendly and attentive. Called them for several different things to either…read moretry and schedule same day appointments or asks questions about symptoms and they've always been responsive and understanding. All of the Drs there are extremely nice and do well with kids. Would recommend them to anyone needing pediatrician

My son see's Dr. Miele & we love her!! She is so nice & she doesn't make me feel rushed when I have…read morequestion's about my son. That's my biggest thing with a doctor. I want to feel like they're not in a hurry to get out of the room & she sit's down & always answers every question I have & never makes me feel that way. There is one lady who works up at the front desk who is rude, but she isn't the one taking care of my son, so it doesn't bother me much. I also went here from birth-18 & so did my brother. My family loves it here & I'm happy that I'm able to bring my son here. He looks forward to getting animal crackers & a sticker everytime we come.

I went to our urgent care in Saint Charles in November for a Covid test they were very efficient in…read morethe manner that they provided the test and the service that they provided I would give them many more stars than this the reason they have one star is because after my visit in November I got a bill in July that said the balance was unpaid I contacted my insurance company to discover that they had never submitted it for insurance payment in follow-up insurance company said it was paid then three months later in October I received a letter from a collection company saying that it was unpaid so obviously they are not paying attention to their billing practices.

Went in the week of Christmas because I had strep. I was in and out pretty quick, the visit was…read morefine. It's the billing that is the issue! We have a BeneFLEX card (medical Mastercard issued from my husbands employer). There wasn't anything left on the card because it was the end of the year so I asked if I could be billed and pay it in January. The lady told me sure no problem. She said she had to have a card on file in case I didn't end up paying the copay, so I gave her a debit card. She told me I'd be sent a bill and assured me as long as I paid that bill, my card would not be charged. So here we are... 1/16 and my debit card was charged for the visit. There wasn't enough money in that account to cover it so I ended up with an overdraft fee and overdraft fee for a couple of $5 transaction. When I called they said they could send me a refund check in the mail and then they could charge my BeneFLEX card. They said there is nothing they can do about the fees, I have to go to my bank! What the what??? I explained I hadn't received a bill or anything else from them so I am still unsure why my card was charged, he said the bill wouldn't be sent out until February 3. Ummm.... still unclear why my card was charged when I hadn't even received a bill yet? The medical service wasn't bad but I'll NEVER go there again since they don't seem to care about making things right when they make a mistake. So frustrating.

Went there because my doctor of 20 years switched from Mercy. He's awesome but can't say the same…read morefor their management. I'm a self pay for now. I called ahead of time and asked how much it would be. All was fine except they're nothing like Mercy. They want the money upfront...unless it's an emergency. The manager suggested I reschedule since all I needed was refills on my meds I've been on for 20 years. Really? I'd have to take off another day as a contractor and then bring my checkbook. I understand they have rules but I would have appreciated the person who scheduled me to tell me I'd have to pay that day. It was embarrassing and I hope the hag in the office is out delivering chemo packages with no money for water. I miss Mercy

When my son developed a very high fever and spots on his chest and shoulders, I went on Yelp to…read morefind the best-rated Urgent Care near me. This brought me to Total Access Urgent Care in Wentzville, MO. Because of a negative experience at another local urgent care center last Fall, I knew that I would not be returning there, but felt like all other UCs operated this way. I could not have been more wrong. TAUC was friendly and helpful from the moment we walked in the door. A gentleman named Rod greeted us and got us started with the registration process. We did not wait long before being admitted, where we were met by other friendly and caring staff who examined my son, diagnosed him, and filled a prescription in no time at all! The facility is much larger inside than I imagined. In fact, it reminded me of a small hospital. Everything was clean and professionally run. This isn't one of those places where they do a quick look and send you off to the ER. TAUC completely changed my impression of UC facilities. This location will always be my family's "go-to" should we need it. Jokingly, I told the staff that my experience was so good that I could not wait to get sick. Of course, nobody wants to be injured or ill, but if that happens to us, we know who to call and whom to refer friends and family to. Thank you so much for everything!

15+ people working here and I had to come back 5 times for them to fill out a work physical form…read morethe RIGHT way. Fucking nurses dude. No attention to detail or attention at all. Super disappointing

They awesome company and provide quality for your love one.. I would recommend them to anyone…read more Kelley is wonderful too work with and very compassionate about the quality of care she gives to your family members she treats everyone like family and makes you feel welcomed all the time. She's always there to answer questions. Wonderful company