On the voicemail communication is promised within 24 hours - I didn't ever receive a call back within 24 hours. Usually had to call a few times to get in contact. Access to my unit was blocked by RV storage and I called to let them know I needed it moved to move out . I was told that it would be resolved by my move out date but when I arrived it was still blocking access. Called with no answer and still haven't had a follow up call from the owner. Unless you don't need communication and can check on your unit yourself, I don't recommend this place. read more