Chai spoke French and English (as well as I do), immediately understood the problem and was…read moreincredibly knowledgeable and patient explaining the answers and options

All Apple stores are more or less the same but with varying abilities of staff. Geneva is no…read moreexception, all be it that sometimes I feel the staff, which changes every month it seems, sometimes have less knowledge that I do. Anyway, as Apple is mega-popular in Switzerland, certain times of the day this place can be a zoo. If you need technical help, book by phone and expect to wait 15 to 30 minutes longer than your reserved time-slot before you get your appointment.

Great spot to get your laundry done, steps from Servette tram and bus stop. Avoid high prices of…read moreyour hotel, bag up your dirties, and head to Valnet! Take 1, 2 and 5 coins! TIPS * take one-franc coins for laundry soap, one for each load. * take five-franc coins for your wash loads, one each, they take 45-55 minutes depending on the cycle * do not overfill! These are smart washers and will automatically stop mid cycle if you overload it. * choose your cycle before you go to pay * "tre chaud" is REAAALLY hot. Leave a colored piece in there and it's dye will be extracted for sure! (My favorite whites are now blue-grey) :( * push the dial on the washer to pause * spin the empty washer with your hand before you leave to make sure there's no socks left. Otherwise it will go to hang on the sock orphanage on the other wall (see pic) * industrial dryers are 1 chf for 8 minutes and take 16 minutes max to dry your stuff. Check often so you don't burn your clothes! INSTRUCTIONS Have a look at the numerous signs on the walls to understand how to the machines work and which slot on top is for what. Powdered detergent is nearby. Watch out. It is quite powerful. Don't use it on your delicate fabrics and colors. ADVANCED TIP Note your remaining wash time, set a timer on your device and head next door for an amazing kebab, frites, and a beer!

Avoid! Brought them a small wine refrigerator to repair. There was a fee to check what was wrong…read more That took a week, then they had to get the part, and that took a few more weeks. When I came to pick it up the cost was really high - I could have bought a new one for less than the two charges combined.. Got it home, and it still didn't work. They said it wasn't their fault, and refused to honor their 30 day guarantee or to refund my money. BUT WAIT, THERE'S MORE! While waiting for the wine fridge to get fixed I also bought a "like new" electric stove from them. It didn't work. They came and checked the wiring in my apartment. They said my wiring was non-standard, but not to worry, it was just an old way of wiring and they could adapt the stove. They tweaked the stove. The stove then blew out all the electricity in my apartment - but only when one particular burner was turned on. It cost me $150 to have an electrician figure this out and get the apartment lights back on. And the stove... You guessed it. The shop declined to repair, replace, or refund my money. I even contacted a lawyer, but was told that their 30 day guarantee is not enforceable in Switzerland. I'd laugh if I weren't crying. Their business motto seems to be "Tough luck SUCKER!"

Never buy online. Their customer service center is completely useless. I had called before placing…read morethe order to ask how to make a delivery appointment. I was promised that it was possible, but now the delivery man called me to tell me he's at my door, and I'm at work. I keep being sent from one person to the other at their customer support center, who are, apart from useless, extremely impolite. A nightmare. NEVER NEVER NEVER BUY!!