Thank you Barbara (Bobbie) for helping me with the flowers for my mom! They came out so beautiful and she loved them! They were delivered early in the day also and I'm not sure what all the bad reviews are about but my experience with this business has been awesome. read more

Ridge Florist - Birthday flower arrangement - Florists Near Me - Sebring, Florida

Yall should be ashamed of yourselves. Mothers day flowers just arriving today, 3 small closed rose blooms, 2 of which are wilted over and half dead. Ive seen better quality for a better value at the winn dixie and aldi!!!!! I will never shop with you, i will never recommend you! ​ read more

Beautiful bouquet sent from my son in Indiana, which arrived a day early, much to his surprise. However the box of assorted chocolates was a bit disappointing. Had a good laugh about it just hope you didn't rip off my son for that "extra" would love to know how much you charged him for that. read more

Ridge Florist - Florists Near Me - Sebring, Florida

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Absolutely a terrible experience and I've tried to call the shop multiple times for resolution - tried to email pics of what was advertised vs what was delivered and NOTHING - all I got was pass the blame on Teleflora which had nothing to do with it because I ordered from the Ridge Florist website. Our family is from Dallas and we were sending a 'deluxe' upgraded birthday bouquet to our mom - what she received was 1/4 the size of what was pictured and i was terribly disappointed. I spoke to Barbara multiple times, she gave me excuses about Teleflora which again i ordered FROM Ridge Florist website where they pictured what will be sent and then told me after multiple calls and email the son of the owner would contact me - NEVER DID. I will never order from here again. read more

Horrible experience. I ordered the Health Nut Basket, which was supposed to consist of nuts and fresh fruit. I told them it was a sympathy basket. The basket they delivered was fruit and candy. Mars bars and chips. When I called and said this is not what I ordered their answer is that their baskets are never exactly like the teleflora pictures. I said I wanted the 'healthy' basket advertised, their answer was that there was a packet of nuts mixed in with the candy. Plus the ribbon was bright yellow on what was supposed to be a sympathy basket. They insisted yellow was an appropriate color. The basket was supposed to be 69.99 and my card was charged 96.73. over 20 dollars for delivery!! I can't imagine how these people stay in business. read more

I ordered a nice bouquet for Valentines Day for my wife. Barbara was very pleasant and when asked if we could get an early morning delivery, she assured me that it would not be a problem. It's now late afternoon on Valentines Day, and I still don't have flowers. This isn't good. I ordered them in person on 2/11 to the tune of $107.48. No phone calls from them whatsoever, and their phones were switched to their answering machines at every Ridge Florist Location I tried. Sebring, Avon Park and others. I had a neighbor come watch for the delivery at 3:45pm and the shop in Sebring had a closed sign. We (other customers were there too) asked a van driver leaving the fenced in area with the florist sign on the door, and we asked about our deliveries. She said "all that we had, is out for delivery" Well it's now 6:30pm. and still no delivery. 1st time in over 20 years she didn't get flowers on Valentines. She didn't say anything but she is sorely disappointed. (as am I) Tomorrow they'll be open and we'll see if they can deliver a full refund. Delivery came at 7:30PM. better late than never, At least I'm not in the doghouse for the night. (it sure was a long day waiting though) read more

What a disappointing, unprofessional company who sends/delivers disgusting bouquets of flowers nothing like what you purchase to be delivered to someone. Purchased a bouquet of flowers from New York and it was subbed to this company need to be delivered locally today. It was a very dark ugly bouquet of mUms like you can buy at Walmart for five dollars. When I asked for a refund I was told by the owner of this company that after all the fees and everything that were paid to the online company and sub to them they had $20 left over and that's why it was a cheap arrangement. seriously??? don't use this company Google their reviews I should've googled them previously and I would never have use them. read more

a minute ago I was so disappointed with the fruit/flower basket I ordered for my mother and her husband's birthdays. It was a joint gift from me and my out-of-state siblings, so I spent plenty on it. I ordered the large basket, pictured with a beautiful flowering plant and four each of bananas, apples, oranges, and pears, all in a lovely basket decorated with a really nice bow. They received a cheap basket and bow with two each of apples, oranges, and bananas - no pears - and they added candy, cookies, cheese crackers, and other snacks. My mother is pre-diabetic and her husband has been diabetic for years, hence the fruit basket. The plant was in the bud stage and has flowered beautifully, the one thing they did right. I went into the shop to speak to somebody about my disappointment. She told me to email pics to the manager, which I did right away. No response. I sent a second email suggesting maybe she'd missed the first one. Again, crickets. My third and final email suggested any response at all would be welcomed, otherwise I would submit a negative review. Obviously, again ignored. It's shameful! read more

Ridge Florist - What I got - Florists Near Me - Sebring, Florida

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My daughter, back in PA, ordered flowers for me for Mother's Day 5/10/2020...to be delivered on Saturday the 9th. They didn't arrive nor did I get a phone call about them. Very disappointed in Ridge Florist. I tried to call today, with only a message that their mailbox was full and hang up. I know the florist industry is very busy today, but, a phone call would have been in order. I hope she gets her money back. GBK in Sebring, Fl. read more

My mom never received her flowers!! I'm so upset. Expected much more from this place. Never again.

I will give this place negative 100 starts but that's not an option. Guys please don't waist your money or time in this place. I order 5 days in advance for Mother's Day and was supposed to be deliver today and my mom never received it. I called the day before and left a voicemail and the day off and no answer read more

If I could it would be NO STARS! This is the first time my husband had bought me flowers, and he was equally disappointed. He shopped online and purchased from an online store which out sourced to this literal DUMP!! The flowers were delivered on the 8th. Upon delivery I notice that some of the flowers were already browning around the edges, the hydrangea looks like someone stepped on it before they put it in the vase. They haven't even kept for 4 days. The smell of rotting flowers took over the kitchen and I had to throw it out. There was so much foliage in the flowers that some of it wasn't even touching the DANG water!!! The INSTRUCTIONS for care just had a piece of paper that said ' CARE INSTRUCTIONS' nothing under. I am truly disappointed, this is right around Valentine's Day, what florist sends out CRAP on the week of Valentine's Day. read more

Ordered Mother's Day flowers 3 days in advance, to be delivered on Saturday (since they don't deliver on Sunday). Plenty of time for a local delivery. Unfortunately the flowers never arrived. I should have read the reviews prior to ordering... what a disappointment, especially for my mom. Shop anywhere else. read more

I was sent Flowers from a friend out of state. Once I rec'vd them. He asked that I send a picture of them. He was stunned when he seen them . I was sent a much cheaper bouquet than what he purchased. read more

Ridge Florist - The actual bouquet ordered - Florists Near Me - Sebring, Florida

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If I could give them zero stars I would. I ordered Mother's Day flowers to be delivered literally down the street from their shop for Saturday before Mother's Day and they never were delivered. I ordered them days in advanced so there is no excuse not to fill my order. They also sent me a receipt for $45.58 but charged my card $64.99. They never answer their phone so my relative had to go into the shop and request my money back they never apologized and it's been seven days and I still have yet to receive my credit on my bank account. Customer service is beyond horrible it seems they have this complaint very often. Use a different florist!!! read more

I am entirely shocked that after ordering a week and a half ago, for flowers for my mom for Mother's Day today, that I just twenty minutes ago (5:19pm) has been told that they were not able to complete or deliver flowers today to her due to not having enough flowers. That is not acceptable to learn so late that something I planned for a week and a half ago at this far into the day. If I had ordered a day ago I would have understood but I am not happy and will be not ordering from them again. read more

No rating at all but in order to post this I had to mark something !! I placed an order online for a Mother's Day arrangement that was supposed to be delivered yesterday to my Mother! I live in Washington State and thought this would be a perfect way of showing her love, it was a surprise of course, but when my mother never called to thank me I was kinda concerned. I call Ridge Florist and no answer so I left a message. We have a 3 hour difference so by 6:pm Florida time I decided to call my mom, ask her if she had been home all day which she was and finally had to let her know why I was asking. Nothing and no one ever showed up! No phone call, NO Nothing!!! Here we are come Sunday, Mother's Day, I've called no answer, it shows closed today, and my Mother has not received anything here we are 10:30 am CST.. Unbelievable!! I want my money back and her flowers delivered!! read more

I ordered a bouquet and it's nothing like the picture online. I expected a slight difference. Paid 60+ dollars for carnations and three roses. Ridiculous! They did deliver last minute to the next town over the same day but still not worth the money. I could have gone to local grocery store and bought the same thing for much less. I'd never use this florist again. I normally never write reviews but I'd hate for anyone else to spend their money at this place. read more

very disappointing. The right arrangement was delivered but just really (I mean really small) - not the "Premium" version that I ordered and some of the roses had brown edges. It was so disappointing, that my wife drove the flowers back. The lady in front was nice but indicated that she needed to call the arranger. He came from the back and was like, don't hassle me. All the flowers are in there and I could have made the arrangement bigger looking, but its fine the way it is. and he just pulled all of the brown petals from the roses. My wife was really incensed and asked me to write this review. read more

Terrible...ordered flowers for my mom 3 days ahead of Mother's Day and she did not receive a thing. Tried calling Monday morning into the afternoon repeatedly no answer and mailbox full. Noticed bank account now has a pending charge!? Got to be kidding me if you think I'm paying for nothing...never again with this florist. read more

Ordered Mother's Day upgraded floral arrangement with chocolates. Very small arrangement delivered, not fresh (flowers dying after one day), no chocolates - and the flowers were delivered a day later than was confirmed. And to top if off, they were delivered by someone who was not wearing a mask. Emailed them a month ago, never received a reply. Have called at least 5 times - no resolution, and the person who answers the phone isn't "authorized" to issue a refund. She "will give my information to the owners" - but they never get back to me. After finally speaking with someone else at Ridge Florist, they basically told me I was out of luck - and if I was dissatisfied, I should leave a bad review on Yelp. WORST customer service experience of my life. read more

The picture that was shown and what we got was two different things. Names were mispelled on the card and it was pictured as being in a nice basket but the actual basket looked more like a cheap straw hat from the dollar store. Definitely not worth the $64 we paid. Will not be recommending to anyone or using again. read more

Ridge Florist - This is nothing like the picture that was shown to us. Suppose to be in a basket but looks like a cheap straw hat. - Florists Near Me - Sebring, Florida

If I could give zero stars I would. I went online to Flowershopping.com and ordered a "Bundle of Sunshine" Deluxe bouquet for $67.46 to be delivered to a friend. The order went through Flowershopping.com (Whatever you do don't use Flowershopping.com because they have 154 Better business Bureau complaints!!!! Anyway, I wish there was a way to put pictures in this reviews. I contacted the online company who said Ridge Florist did not have any of the flowers let alone the basket and they substituted per their rules. I didn't order what was in the second picture. They said that Ridge Florist reached out to my friend, nope......and the company also said Ridge stated they will go pick up the flowers. WHO DOES THAT???? Who delivers flowers to someone and then takes them away. For a total of $87.00 Ridge Florist sent out something not even remotely like what I ordered. RIDGE FLORIST in Lake Placid, FL is NOT a place to order flowers from!!!!! Update! Now since I am complaining about everything they have called my friend and stated they delivered the wrong arrangement....thought they didn't have the flowers or basket. Funny how that works. Terrible service, especially when you are a new customer! No wonder the stars are only 2. Go elsewhere. The man from Ridge Florist called my friend and stated he would come pick up the arrangement today and then come back with the arrangement I ordered the next day. Yeah, I don't believe that at all. The likelihood of that happening...not read more

I don't know how this place stays in business! My daughter ordered flowers that were to have been delivered on Friday before Mothers Day. They called on Sunday afternoon (Mothers Day) and said they didn't know where my house is located. They could have found it on Map Quest. When I tried to call them right back, no one answered and their mail box was full. I tried again a little later and again no answer. On Monday afternoon after Mothers Day they called and said they didn't know how to find us. The flowers were never delivered. Today, one month later, I receive a note that they want to deliver my flowers!!! What terrible service. read more

I placed an order online with this location for Mother's Day (a few days before). My order confirmation email showed a different amount paid than what my bank account reflected (it was only a few cents more, but it still wasn't right). My mom stayed home all day the day of her scheduled delivery, but it never came. I tried calling this Ridge Florist location on Mother's Day (knowing they were closed but hoping to leave a message) but their voicemail inbox was full. I received an email stating that "due to circumstances beyond our control...we completely ran out of flowers..." They offered no apology or options in this email; only said that a new shipment of flowers would arrive this week and they would contact the recipient to set up a new delivery date. I tried calling the next business day throughout the day but no answer and full voicemail inbox. I also tried to email them back. I just want to cancel and get a refund. Since they are under the Teleflora network I also called Teleflora but they couldn't locate the order (it didn't have the correct amount of digits for their order numbers). I finally contacted my bank today and asked what my options were and they are disputing the charge. I honestly had hoped to support a small business during this difficult time, knowing that my order may not look like what I ordered but that they would do their best. I wasn't expecting such a lack of customer service. It's really unfortunate. I understand if they are understaffed and weren't expecting such a large sales weekend, but the way they are choosing to ignore contact tells me all I need to know. I learned my lesson and will be ordering from another local florist that I have used before. read more

Beware.Beware.Beware.Do not do business here.Ordered Mothers day flowers 5/3.Through Teleflora.Got confirmation email on 5/8 that they were hand delivered.Spoke to Mother in law on 5/9 said she never got flowers.After several calls to Teleflora with promises and lies she never got them.No communication at all from Florist.This is completely unacceptable.Now waiting to see how my refund is going to go.This has gone from Happy Mothers Day to Nightmare on Elm Street. read more

I ordered a basket with YELLOW flowers and they sent a BLUE vase with PINK flowers, they looked completely different than the online picture! I didn't even receive a phone call to let me know if they were out of yellow flowers, maybe then I would have decided what I wanted done. I ordered yellow flowers because they had meaning... very upset. Called the florist multiple times and no answer. Please spend your money somewhere else, they clearly do not care about customer satisfaction. Definitely considering disputing the charges with my bank since I paid for something and it was not fulfilled. read more

Ridge Florist - This is what I ordered.... - Florists Near Me - Sebring, Florida

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What a mistake to try and go local! We are in California and used this florist because it was local to my husband's mother and we wanted to send her a special birthday gift. We ordered the "Money Tree - or Pachira - is thought to improve the flow of chi and harmonize the five elements within a space." "A money tree is planted in a square black container and adorned around the base with deerfoot moss, plus black and white rocks." Unfortunately, what was delivered was literally a few sticks of bamboo in what looks like an urn. Definitely, not a tree. Definitely not worth the nearly $60! When we called the florist to inquire we were told "we are allowed to make substitutions" and further justified it by saying "bamboo is exotic and doesn't grow in florida". The person from the florist took our phone number and said she would let the owners know. We haven't heard from anyone and it's been a week. Considering this the first review on Yelp, perhaps the owners are hoping none of their future business will use this tool. Such a disappointment. Not only for the customer but the birthday girl as well. read more

Ridge Florist - Substitution for their advertised Money Tree. Disappointed. - Florists Near Me - Sebring, Florida

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If I could give them 0 stars I would. My parents from out of state tried to order me flowers. They spent all day yesterday calling because they never arrived. They called today and they said they delivered them yesterday. It was a lie. I have cameras and a ring doorbell. I was home all day yesterday too. They said they would redeliver today and promised my parents and nothing came. I didn't know they even ordered me flowers until they called me upset apologizing. They Took advantage of my out of state parents! I would never recommend! read more

We ordered flowers for Mom on Thursday before Mother's Day. They were never delivered. After numerous attempts to call on Monday, we went to the Sebring store in person. I was greeted with a brusk "we're out of flowers". I asked about orders from the previous week and the first excuse was the online system. When I explained that we didn't order online, the second excuse was we must have ordered from the Avon Park store. I then explained that we ordered from the number on their door and her next excuse was the AP store was taking all of the orders. She finally looked up the order and said it was scheduled for delivery on Tuesday when she then put the blame on us saying we must have asked for that date. However she did agree the card stated Happy Mother's Day! I then asked how they were planning on delivering them on Tuesday if they were out of flowers which brought no response. After all of these excuses, there was Not one HINT of an apology, acceptance of blame, nor offer to make it right. Our family has used this company for years. While they didn't always get it right, we remained loyal. We will not use Ridge Florist again and would have to recommend others to be cautious as well. read more

Ridge Florist was GREAT!!!!! I wanted to send flowers to my mom in Florida, I live in Illinois. Kennedy Gifts in Grand Rapids, MI recommended Ridge Florist. I called Ridge Florist to place my order the person I spoke with was very friendly, helpful, and detail oriented taking my information and the delivery information. My mom was not home when they tried to delivery the flowers, the delivery person called me. She waited at my parents house while I called my mom to find out when she would be home. She was on her way home so the delivery person looked around and saw the garage door was open and placed the arrangement in the garage out of the wind (Tropical storm warning there today). Great customer service and beautiful floral arrangement. read more

I wish I would have read the reviews before ordering from this place. My mom never got a call or the flowers delivered from them. I ordered them online, from Michigan. When I called and left a message no response from them, since I have called at least 50 times just says mailbox is full. I have called the credit Card customer service and they are refunding my money and going after them. So please spread the word and knock these crooks out of business. when 90 percent of your reviews are one star and only because you have to give one to write the review. These people are crooks. read more

So I ordered flowers for Mother's Day 3 days prior to the day to ensure she would get them. Not only did she NOT get them I can't even get in touch with the florist to find out why. When I call their box is full and they were supposed to open at 830 am on Monday morning. It's 930 am now and they are still not open!! I live out of state so I only had a few choices of florists to use. Man did I choose poorly. And my mother received nothing for her special day!! DO NOT USE THIS FLORIST read more

ZERO STARS. I ordered flowers to be delivered to my Grandma before Christmas. The flowers were never delivered. I called them a week later and they told me the address did not exist and they were sending a letter to the address for the person living there to call them. Why would you send a letter to an address that does not exist? I called to cancel the order and get a refund. It's now two weeks later and my refund has still not been processed. I called the store, they gave me a second number to call - which is a disconnected number, and now won't answer my phone calls. Horrible!! read more

If you care at all, go somewhere else... Seriously. My mother is still waiting for the "Deck the Halls" Christmas tree. It was supposed to be delivered to her house on December 24th. It is now the 26th and she still doesn't have it. Guess what? I don't want a Christmas Tree on the 26th and neither does my mother!!!! Although I have called several times, they don't answer the phone. Do you think they know they have unhappy customers? I know I will never again order flowers from them !!!! read more

If I could give 0 stars I would! I ordered flowers this week and they were never delivered. I finally got someone on the phone and the lady was extremely rude & told me there was a "glitch in the online system" and she promised they would be delivered Saturday. Guess what, the flowers never showed! I will never use this company again! read more

Sorry but I give this establishment 0 stars . I have marked it so I remember to NEVER use this business again. I ordered a flowers on Jan14th 2021 to be delivered on Jan 23, 2021 for my Aunts birthday. She never received the flowers so I called at 12:30 (the only instructions placed were to please deliver in the morning). Much to my surprise they were extremely rude, about having forgotten this delivery. I waited for a return call as to what happened and never got that either. Needless to say I wont be using this very incompetent business ever again. save your money and time and use anther florist. I am pretty upset that they had 9 days prior notice and could not deliver the order. Talk about sucking ass ...... I regret having used this lousy business. They did deliver after 2 pm but they never had the courtesy to return my call or explain how it happened in the first place. they delivered after I cancelled the order on the credit card. EPIC day and way to celebrate a birthday. read more

My husband and I ordered from this florist because they are local and we live out of town (Northern VA) and we love giving our business to local organizations however this was a major disappointment. We ordered a beautiful bouquet and what was received was nothing like the one we chose - none of the same flowers and a completely different vase. When a phone call was made to try to remedy the issue I was told my mother in law could bring the flowers in and have it freshened up (not an option, I am not trying to inconvenience her) and when I protested I WAS HUNG UP ON. I have never received such terrible customer service, better yet no customer service. I would not recommend this company...ever! read more

Ridge Florist - This is what was ordered. - Florists Near Me - Sebring, Florida

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Worst florist ever....paid almost 92 dollars for mother day flowers promised of not received on Saturday would be delivered on mother's day.....never recieved read more

On Wednesday, May 6th, 2020, I placed an online order through FTD to the Ridge Florist in Avon Park. It was for two Mother's Day arrangements, one for my mother and one for my mother-in-law, to be delivered on Friday, the 8th. Knowing that Mother's Day weekend would be hectic, I wanted to make sure that they received their flowers on time. I called the Avon Park store on Friday, the 8th to confirm that the order had been received and would be out for delivery. I spoke to Frankie who was able to confirm that the order was received, but that it would probably not delivered that day. She guaranteed that they would be delivered by Mother's Day. She also informed me that all online orders are routed to their Sebring store. On Sunday, the 10th, Mother's Day, my mom did not receive her flowers. My mother-in-law received hers around 4:30 that afternoon and it was not the arrangement that I had ordered. I anticipated that someone from the store would contact me, but by Wednesday, I had heard nothing so I went to the Sebring store in person. I spoke to Beth who apologized and stated that they had problems with all of their online orders. She took my information and said that the owner would contact me. It is now a week later and I still have not been contacted and there are no refunds issued to my credit card. I have attempted to call, but the number goes to a voicemail box that is full. read more