Professional and knowledgeable. Easy to communicate with. Takes time to know the client and…read moreunderstand their needs. Works to deliver good law related services. Fees are reasonable.

Bob Wilkinson "represented" me in my divorce, after my husband got my first (out-of-state) attorney…read morefired for failing to have my in-state attorney cosign all papers, as was legally required. Bob actually tried to talk me down from our initial agreement of in alimony from my husband, when I was not working and was recovering from a major illness that required 3 years of treatment and recovery, while my husband was working at ORNL and earning just under $200,000/year. I was incredulous that Bob's words as he took me aside were, "We have to leave him enough to live on." I insisted that he agree to the initially discussed offer of $500 more! I was going to be on COBRA to the tune of $700/month for just 3 years. He did not inform me that I was entitled to half of my husband's retirement for the duration of our 20 years of retirement. He signed our QDRO after reviewing it, and still did not inform me of this, despite the fact that my husband did not report that as one of our assets. I discovered this several years later, he insisted that he had never been my attorney of record, despite the fact that he had signed our final divorce decree as my divorce attorney. Bob was a horrible attorney who left me high and dry - he was the antithesis of an advocate, and I recommend him to no one. I am sincere as to the veracity of every statement I make here. I have not embellished or distorted a single statement in this review. I have spoken with at least 3 individuals related to me, who described serious mistakes; failures; or just plain ignorance on Bob's part in serving as their attorney. Of course, those are 3rd party reports and I cannot speak as to the truth of their statements, except to vouch for the good character of these people, and the fact that I've never found reason to mistrust them in the years that I have known them.

From the first meeting we knew we wanted to hire Lauren and her team. Now that our legal matter has…read moreconcluded I can attest to that being the best decision. Lauren helped us navigate a challenging legal situation with calm confidence and a strong legal knowledge. She was reassuring and compassionate. Missy and everyone at the office were quick to respond to issues/questions and we felt we always had someone we could reach. Fees were fair and well deserved! Thank you to the entire office for supporting us through this challenging experience and especially Lauren for calming us in our worst moments of uncertainty!

I have hired Lyndsey Phillips from this firm for my daughter's case. She was very attentive and…read moreseemed to understand the urgency of getting things moving forward in the case. Sounded very confident and caring. I paid the retainer fee and I never heard from her again. It's been 8 weeks and nothing. I've called many times and never get a response from her. Always an excuse. Hard earned money wasted taken from an elderly, disabled veteran widow.

Don't waste your time with this attorney's office. I hired an attorney from this law firm named…read moreAndrew. He never showed up for court. He was paid $20,000. He sent someone else from his firm after he assured me he would be in court. The attorney he sent didn't do anything at all! I could've gotten what I received with a public defender. There's better attorneys out there, that put their clients above their pockets.

This law firm lied to us! They took a year to settle, to use their term, "a straight forward case"…read morethat the insurance companies were not fighting. They assured us all along the entire year we would be getting more than double what we walked out with today!! There were no court appearances or anything. The only time we spoke to the lawyer himself was The initial meeting and today to pick up the check, and the law firm's cut was over 3/4 what we walked out with even though my husband had lost wages for five months, a fractured sternum and a brand new truck totalled!! Completely ridiculous!! I wouldn't recommend them to anyone!! Liars and thieves for sure!

I have personally utilized this law firm on 3 seperate occasions, and members of my family have as…read morewell. We all hired them for criminal charges we had pending. Without getting into details of our cases, I will elect to speak only on the results. T. Scott Jones is an absolute Godsend in the courtroom. Just his presence alone makes a favorable outcome substantially more probable. While incarcerated and during the courtdates that doesnt require his physical presence, he most likely will send his protegés to visit as his proxy. Don't be discouraged, though, he will appear when it matters. I should be in prison for at least 6 years minimum, not once, but two occasions. You will find no better law firm in Knoxville. You can take that to the bank, the Bank & Jones law firm that is...seriously tho, hes the best of the best here. HANDS DOWN! If you happen to read this, thanks again, Scott!!

So you're probably on here to check the reviews contemplating whether or not you should hire Banks…read more& Jones. This is a no-brainer, YES you should hire them! T. Scott Jones and his entire staff are very dedicated to their clients and they will treat your case as if it were their own. Everyone at Banks & Jones are very detailed oriented and they will take care of everything so you will have nothing to worry about. Contact them today and then just sit back and relax, they won't rest until you get everything you deserve. I would also like to personally thank Attorney Chris Beavers for his superb legal representation.