I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex is incredible. Very communicative and was waiting for us by the baggage claim. Extremely…read morefriendly and full of great and friendly advice about things to do here. Would highly recommend and he will be our go-to transportation whenever we visit the area.

Mr. Steve was very welcoming, punctual, knowledgeable and funny!! We scheduled a pickup for 1:30am…read moreand he arrived at 1am and waited for us until the scheduled time!

I called very late on a busy weekend and Stephen accommodated me at the last minute. After I…read morewaited over an hour for both Uber and lyft that never happened!

Don't waste your time Wanted to charge 45 just to come pick…read moreme up. And go 8 miles from home for an additional fee

Refused to take me to the airport from my home.. save your self the struggle and just get Uber or…read morelyft

Absolutely incredible!!!! They truly do stand behind the name Always Ready. I called last minute…read morethe night before at 11pm and John answered!! He was polite, he was helpful and made sure to confirm all proper details. We had a high school aged daughter that needed picked up in Pigeon Forge and taken to the airport for an emergency flight home. He came through BIG TIME! He was punctual, he was responsive, he was courteous. This company did everything imaginable to calm anxiety and produce results. What a home run. There is nobody else in the Tennessee area that I would call instead. Always Ready has a customer for life....

DO NOT TRUST OR USE THIS COMPANY!!! Negative Stars…read moreExperience Called and requested ride to Neyland stadium and some gentleman answered and said to venmo him $75 (@John-Lee-1549) and a time was set for the ride, which was the next day. The driver never showed up. Always Ready never answered any further calls I made. Zero refund or communication. This company will get what it deserves for treating people like this. Karma is real!

Rob was fantastic! On site ahead of time and car was very well kept. Will use his service again and…read morewould recommend him to any of my friends and associates.

We ultimately didn't need the service, but communication and flexibility was top-notch as we made…read morearrangements!

Simply incredible customer service! They exceeded every expectation, and when my plans unexpectedly…read morechanged, they were extremely polite, professional, and accommodating. I won't be using any other transportation service in the area after hiring them.

My daughter and I arrived in Knoxville, but mixed up on our timing. Mark, at American Limousine…read moreand Transport Service, went out of his way to accommodate us. He confidently and safely delivered us to our destination. We are so thankful and highly recommend this transportation service.

Great driver took me all the way to Alpharetta very comfortable would highly recommend!!!!!!read more

From the owner: Private transportation,Airport transportation, Around town, Document and package delivery,…read moreweddings, special events, shuttle service too

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.