This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex and his team were FANTASTIC! We had a little snafu on the pick up day because we arrived right…read morea midnight, BUT Alex didn't miss a beat. He rallied and was there, ready and waiting. He was prompt, courteous, responsive, kind and personable. The pricing was very reasonable, and service was exceptional. If you are headed to the Knoxville area they should be your first and last call.

Stephen was awesome. He was always on time. We used him 3 times over the weekend. He took us sight…read moreseeing on the way to and from the airport. He is very knowledgeable about Knoxville and Gatlinburg and even gave us a history lesson. We enjoyed our rides. Very dependable. We will definitely use him again. We highly recommend him. Great personality. Crystal G.

Called to book a ride, the guy who answered on the phone kept talking over me being rude, then…read morestarted yelling. Learn how to talk to people!

Don't waste your time Wanted to charge 45 just to come pick…read moreme up. And go 8 miles from home for an additional fee

Refused to take me to the airport from my home.. save your self the struggle and just get Uber or…read morelyft

Absolutely incredible!!!! They truly do stand behind the name Always Ready. I called last minute…read morethe night before at 11pm and John answered!! He was polite, he was helpful and made sure to confirm all proper details. We had a high school aged daughter that needed picked up in Pigeon Forge and taken to the airport for an emergency flight home. He came through BIG TIME! He was punctual, he was responsive, he was courteous. This company did everything imaginable to calm anxiety and produce results. What a home run. There is nobody else in the Tennessee area that I would call instead. Always Ready has a customer for life....

Do not pay in advance as they will leave you high and dry. left us standing in our driveway at 3:00…read moream for a ride to the airport. Did not pick up calls that morning. Will not refund payment made for the round trip and will not provide an explanation. These are not honorable people.

Rob was fantastic! On site ahead of time and car was very well kept. Will use his service again and…read morewould recommend him to any of my friends and associates.

We ultimately didn't need the service, but communication and flexibility was top-notch as we made…read morearrangements!

Simply incredible customer service! They exceeded every expectation, and when my plans unexpectedly…read morechanged, they were extremely polite, professional, and accommodating. I won't be using any other transportation service in the area after hiring them.

My daughter and I arrived in Knoxville, but mixed up on our timing. Mark, at American Limousine…read moreand Transport Service, went out of his way to accommodate us. He confidently and safely delivered us to our destination. We are so thankful and highly recommend this transportation service.

Great driver took me all the way to Alpharetta very comfortable would highly recommend!!!!!!read more

From the owner: Private transportation,Airport transportation, Around town, Document and package delivery,…read moreweddings, special events, shuttle service too

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.