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Ricky Ott

2.3 (4 reviews)
Open • Open 24 hours

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Erica McPhail - CENTEX Priority Real Estate - Erica McPhail

Erica McPhail - CENTEX Priority Real Estate

(2 reviews)

Amazing! From the first conversation to the day of closing on our home, Erica McPhail was…read moreabsolutely amazing. She was always available, quick to share her experience-based opinions, and deeply knowledgeable about the VA process--which made everything smooth and stress-free for us. What stood out most was that she never pushed us just to settle on whatever was available. She prioritized making sure we ended up with the right home for our family, even if that meant being patient and passing on options that didn't quite fit. That level of care and integrity made all the difference. If you're looking for a broker who is informative, reliable, and genuinely invested in your best outcome, she's the one you want in your corner.

When we decided to sell, we had a relative who is a realtor with a prestigious firm in Austin…read moreresearch realtors for Copperas Cove and the surrounding area. After about a week, he gave us the name and contact information for Erica McPhail. When she met us at the house, there was no doubt he had done his homework. During the walk through, Erica pointed out areas that could use improvement (mostly minor such as new vent hood to match range). After all repairs were made, Erica listed it. The second person who saw it made an offer. We asked Erica's opinion. She explained why it was a really good offer; It was a conventional loan (easier in many way than VHA or VA), buyer had been preapproved for loan and offer was close to the asking price. We weren't aware of the complexities of different types of loans. After we accepted the offer, Erica walked us through the selling process step by step, always with a cheerful smile. She made closing day hassle free. We will use her anytime we decide to buy or sell. She makes difficult easy.

Ricky Ott - realestateagents - Updated May 2026

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