We came into town to camp at the state park and our boat wouldn't work. After trying to…read moretroubleshoot ourselves we began looking around and called them and They said to come in -- which we did into the large parking lot. The proprietor came outside to test it, immediately knew the problem. Then he went inside to locate the part. The office manager jumped in action to help. After a bit they located the part in Florida. The proprietor asked about overnight shipping information. Now pay attention, he asked if I was willing to pay a bit extra to get it the next day. Of course, we said yes. The gentleman then said he expected it at 1p Saturday and they'd be closed. BUT ... he would bring it out to the state park for us because he lived near. He felt bad that we were here for fishing but couldn't due to this mechanical problem. Upon him bringing the starter out, he and his son hastily went to work changing it out! They noticed a solenoid wire was out of place. Without hesitation they fixed it ... Within minutes they were done. THIS is customer service that goes above and beyond! We appreciate it so much because it's the old-fashioned kind of service of the past. Companies can learn from this integrity filled business owner and we are willingly to drive here for any future repairs because he actually cares!

From the owner: Our dealership carries the ODES UTVS brand which specializes in bringing high performance, high…read morequality utility vehicles, side x sides and ATVs to the powersports market. Models include Dominator X series UTV, Assailant ATV, Comrade UTV, Raider UTV, and Blazer mini-UTV. Almost all vehicles come standard with the high-tech Zeus Touch LCD screen which includes GPS, waypoint tracking, push notifications, Bluetooth, digital gauges, etc. The ODES UTVS brand also comes with a 2 year limited factory warranty and the option for extended warranty up to 48 months.

First time customer and can't say enough good things about Tailwater! Fair price, great service…read more They have earned my business.

5 isn't enough stars. Seriously. Niegel is honest and works hard. Super good with communication and…read morehis prices are super fair. Will not take my boat anywhere else.

Brian is the owner and such a wonderful guy. Can help solve any problem and fast too! Would highly…read morerecommend his service to any and all with boat problems.

Robert is very competent and friendly. I recommend him highly for motor repair, service and really…read moreanything related to boat maintenance and enjoyment of the sport. He is the kind of guy who loves boats and motors and just likes to help people. Don Charnetski

March 2022 : I call and call. I get a recording every time saying the Shop is open Tuesday through…read moreSaturday from 8:30 to 4:30 and if i would like to leave a message, do so after the beep. Sometimes the mailbox is full and won't take any more messages. Other times it will take messages and when it will, i often leave one. I give my name and call back number yet i never get a response. I do not recommend any business that repeatedly refuses to respond. Why are you in business if you refuse to answer the phone or return a call ? I will go elsewhere for my boat motor repair and will not recommend this so called business to anyone i can tell about it. Talk about being lazy.

Took my boat to em to fix idle issue. Couldn't figure it out and charged me anyways. Also put a…read morefish finder on it and installed in the perfect spot to throw water into my gas tank??? SMH