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    Reliable Landscaping And Design

    Reliable Landscaping And Design

    4.6
    (31 reviews)

    After several consultations and estimates from many different landscape companies my wife and I…read morechose to go with Brandon and his crew at Reliable and couldn't be happier with the results. We had been sitting on a landscape design and needed someone to bring the vision to reality. Brandon immediately translated our plan into his software so we could discuss options and take on suggestions for improvement. He was quick and precise in making adjustments to appease our HOA and fit within our budget. The crew was meticulous in their work on the yard. If it was on the plan it was replicated in the yard. If we saw something that needed a slight adjustment they were happy to accommodate. I recall a situation where we needed a concrete walkway to go wider around an AC unit. The crew quickly responded by forming a wider path. Nate was great at scheduling project dates and also helped to make sure our AC units were reinstalled in a timely manner after our concrete was poured. We were relieved to have them up and running again before a forecasted heat wave arrived. Brandon was there at every stage of the project and was always quick to respond. He was at the nursery with us when it came time to choose the plants, making suggestions for plants that best fit our specific environment. During the middle of construction a rain storm hit our area and we had some concerns about how the yard would handle it in an unfinished state. He came out late at night to make sure the drainage would be okay until the storm passed. Upon completion of the project he was there to make sure everything was tidied up after the final walkthrough. If someone were to ask me for a recommendation on a yard install or remodel I would surely tell them to call Reliable Landscape and Design.

    Reliable Landscaping? This company is the furthest thing from reliable…read more I completely regret choosing this company and trusting them with a major project. We signed a $67,000 landscaping contract with this company in March. While we understood the initial weather-related delays, the way our project was handled afterward was extremely disappointing and unprofessional. On our scheduled project start date (May 26th) no one showed up and we received no phone call, email, or update. After taking time off work to be home for the project, we had to call the company ourselves, only to be met with confusion and surprise, as if they were unaware our project was even scheduled to begin. They then scrambled to contact employees and send someone out later that day for a "walk through." This is something that should have been completed well before the scheduled start date. We were then assured work would begin the following morning at 8:00 AM. By 10:00 AM, no one had arrived and again we had received no communication. When we called for answers, an employee told us the owner and our project advisor should have already been at our house to speak with us. That had never happened. When we calmly expressed our concerns about the repeated lack of communication, the no call/no show, and the fact that we had now missed multiple days of work for nothing, the owner, Brandon, immediately responded by asking if we wanted to cancel the project. We explained that cancellation was not our goal. We simply wanted accountability, communication, and follow-through. Brandon then stated, "I don't like the tone you have. I've been in the landscaping business since the 90s. I have 9 other projects going on and I don't like your tone, so we can just go ahead and cancel this project." At no point were we disrespectful. We were frustrated customers trying to understand why a major project had been mishandled from the start. For a company handling projects of this size and cost, we expected professionalism, communication, and BASIC reliability. Unfortunately, our experience has been the exact opposite. I do not recommend doing business with this company.

    Ricki Stevens Design - interiordesign - Updated August 2026

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