I have come here periodically over the last ten years when I am in the area. They are under new management now, so I had high hopes. Was sorely disappointed today. Prices are on the high side and the condition of a lot of the annuals are bad for this point in the growing season. Nothing is being deadheaded so lots of detracting spent blooms on the annuals and many plants looked stressed already with yellow leaves. Quite a few hanging plants were completely wilted on their way to a full death. Most of the big potted collections looked anemic like they were not fertilized properly. Four staff inside chatting so there are hands available. Won't bother to stop again sadly. read more

Gina is one of the nicest people you will ever meet and an encyclopedia of information about all thinks floral. read more

Richardson’s Market - Tulips - Nurseries & Gardening Near Me - Glen Mills, Pennsylvania

In the last 2 weeks, I have been to every plant nursery in this area. Richardson's Market is my favorite. They have a HUGE selection of quality plants. I was able to find fireball marigolds which are not available anywhere else. They are very busy unloading truckloads of plants, so please be patient with them! The manager, Gina, is very nice and is working hard to help everyone. Most of the negative reviews on this page are old. There is a sign at the business that says it is under new management. read more

Richardson’s Market - Marigolds - Nurseries & Gardening Near Me - Glen Mills, Pennsylvania

Plant quality here is average. The new arrivals were fairly obvious, as they were healthy looking while others looked a bit stressed. Not much in the herb area, these were likely well picked over any not restocked. The real issue here is the employees. On my visit (5/24/20) I watched as one employee called a customer "stupid" within earshot of multiple other employees and customers. He was a grey haired guy in his 50s, and from the lack of reaction I suspect his behavior was not out of the ordinary. There are tons of places where I can shop fo plants. No reason to ever stop here again. read more

"I have gone for years. I am now 95 years old, these are my observations: No appropriate help for old people. No chairs. You lose business because of your lack of concern. I recommend you improve your business by having seating inside and out." My mother (above) and I did have some help from a couple of the workers. However, when we complained about no chairs, there was no attempt to find something to sit on, the one YOUNG girl just sat there and said they used to have chairs. I finally found a step stool for mom to sit on. When I asked to see the manager, no answer. (probably glad he didn't show according to the other reviews!) So much for customer service. Mom does not want to return and I won't either. read more

I agree with the others on this site. The owner has some serious issues and should be avoided. Please do not go there and give him your money. The one and only time I was there he screamed at me in front of my three year old little girl. One of his sweet employees chased after me in the parking lot trying to apologize for him. Terrain is very close and we are lucky to have one of such gorgeous nurseries only available in a few locations in the country. And better pricing is available at Lowe's nearby. read more

Had a problem at the register today and left unhappy. Called and left a message, within an hour, the owner/manager called me back and we had a great conversation resolving the issue. Richardsons is a class act! Hank read more

If I could give negative stars I would. I inquired about a plant with the owner and he replied "my job is to stock"??. This is not the first rude encounter that I've had with this guy. I was really just trying to support local. Turns out this place doesn't need or want my money. Do yourself a favor and go somewhere else. There are tons of local nurseries that would love to help you. read more

I'm amazed that this business is still open. Today an event occurred that will forever change the way businesses think they're are aloud to operate!!! Businesses NEED to realize CUSTOMER SERVICE is the key to success. At this business today a woman walked in to buy plants, long story short, the so-call man behind the counter called her a Bitch because she wanted her purchases rechecked for the proper pricing. REALLY does anyone think a price recheck constitutes calling someone a BITCH!!! I'm an owner of two business and I'm PROUD to say I've NEVER EVER aloud my personal self to fall this low. Shame on YOU!!! read more

No stars would be more like. Very poor customer service. Owner dropping f bombs on a customer today. They charged her twice for one bunch of flowers and refused to refund her money. the owner was screaming at her in her face all the way to her car. Threw her out of the store, refusing to refund her money. Go elsewhere!! read more

How is it that this place doesn't have a review? Conveniently located with two road frontages. Lots of plants to choose from including standard bedding plants (like marigolds) and some less common ones (like celosia). Ditto with the herbs: a variety of basils, for instance, but also curry - I didn't even know you could buy curry as a plant! (and I'm a plant dork!) A variety of pots and hothouse flowering plants, fountains and nursery stock. read more

Terrible owner he screamed at a customer called her expletives and threw her out of his store for asking him to refund a double charge. With 20+ years retail experience I was appalled and immediately left and would not even consider stepping foot in that store again. Will let my network know about this terrible display of poor service. read more

Terrible customer service. Refused for a refund or exchange within the same hour. Save your money for a business that gives a damn about you and your future business. I'll never go to this place again and neither should you. read more

I wish I could vote zero stars for this horrible establishment. I stopped to look for some herbs today and witnessed the owner yelling at a customer and making loud derogatory comments as he walked away. Now that I see that this is normal behavior, I can't help but wonder why this place is still standing. I along with other customers left immediately. I really hope this owner comes to his senses and realizes that he's only hurting himself by acting so poorly towards potential customers. read more

Nice place generally. Good variety. Not great customer relations. Staff needs some training. Wanted to buy two hanging plants but needed the S hooks on them to hang them. They would not include the hooks. Told me I should go to Home Depot to buy them. They lost a sale of two plants and two large expensive pots. I told him that I would go to Home Depot by both. They lost $120 sale due to two a hooks which cost probably about five cents each. read more

I can't even give this dick head one star. The owner Jimmy is an complete ass hole. Let me start by saying I was about to spend hundreds of dollars on flowers for our landscaping. I drove there with my 5 months old and had a list of flowers I needed. One guy was helping me and said I'm not that familiar with all these flowers so someone else came to help. These guys were so nice. Then the one who knew where things were walked away and I asked if he would come back and help- he said yes then Jimmy the owner who has no business owning a business says to me "you can't take all my help we are closing soon" I said I'm not I am asking for someone to help get my flowers since I'm pushing a baby in a stroller. Then I said I have a ton to get do you not want my business" he said nope he didn't need my business and walked away- said don't bother calling the owner because he was the owner - walked away and said you can tell her to kiss my ass when she leaves. I felt so bad for his workers. They were all Mexican and we're scared to death by this. I have never been treated like this in my entire life by a business owner or anyone for that matter. Please please PLEASE read his google reviews. He is a nasty man! I wish I was making this up but I could not if I tried. read more

I CAN'T EVEN BELIEVE IT! I was just called a BITCH from the owner! I went to buy my plants this am. I show the gates opened, went in, collected my product. I was walking around for 15 min. I went to pay and the ASSHOLE told me he was not ready, and this is how he didn't want to start his day. He opens at 8am. I said take your time, and I was putting my plants into a tray. He told me NOT to touch them, he was ringing them up. The price didn't seem right, and I asked him the prices. He told me he puts the F'en prices on the plants, and if I don't like it, to get the F AWAY!! Really???? I went to walk away, and he called me a BITCH!!!! Guess what buddy, my husband doesn't talk to me like that. SAVE YOUR MONEY, and go somewhere ELSE!! I WILL MAKE SURE I TELL EVERYBODY HOW I WAS TREATED..been going there for years, NOT NO MORE!!!!!!! read more

Get all my spring, summer, and fall flowers here. The quality of the flowers and plants are usually very good. I don't buy the garden decor here as it tends to be pretty pricey. I can usually get those things cheaper somewhere else. Staff super helpful. read more

Witnessed a Customer being called the "B" word by the Owner!!! I was mortified. Apparently she was double charged and just wanted a credit. Visiting from Massachusetts, it was a little tough to watch. My friend I was with dropped her plants and we exited stage left. Thank goodness I am just visiting. I WOULD NEVER SUPPORT THIS ESTABLISHMENT. PA peeps BEWARE THIS GUYS A NUT JOB!! read more

I could write a chapter on my experience at Richardson's today. Short version...I bought flowers yesterday. Checked my bank statement online and saw I was charged twice for my flowers. Called them before closing yesterday and had to leave a message. Didn't get a return call, so I went there this morning. The owner was pointed out to me by an employee. And what I thought was going to be a quick solution to the double charge ended up with the owner screaming at me to get the f*** out of his business and never come back. I don't want to rehash the conversation, but it was unbelievable. He was walking after me as I was leaving literally two inches from my face screaming at me and shooing me away with his hands. I have to wonder if he would have talked to me like that if my husband was with me, or if I had been an elderly woman? It's a shame. He has pleasant employees and a great selection, but he needs a lesson in customer service. I have bought my plants and flowers there every year for the past 12 at least. But next year, I'll be going to Terrain for my flowers. read more

Horrible experience with owner - think his name is Jimmy and he seemed really proud of being a complete jerk. Normally i wouldn't care as my experience isn't nearly as bad as the others I've reviewed but just had to as I also am wondering how this place is still open for business - someone better call the BBB. Stopped by to buy some plants and i asked him a simple question in the parking lot about one of his carts he was pushing around and he snapped for no reason - looked like he was pushing the cart in my car so i jokingly asked if it got away from him or was it intentionally - First he had his ear buds in so couldn't hear me and when i asked again - he was very condescending and said "why does it matter"? Just started a shouting match in the middle of the parking lot for no reason. Other customers were in disbelief. I asked if he worked there and he proudly said " I am the owner". lol. Anyways, after that encounter i had no interest in giving this guy a penny so we got back in the car and left. Immediately we wondered if he was just having a bad day or this was the norm - folks, check out the comments on Google, Yelp and Facebook - this guy has a serious issue with abuse and might physically hurt someone if he hasn't already. Gotta wonder though how he's still in business? I encourage everyone to keep posting their negative experiences to bring some visibility and get this guy kicked out of business! read more

Can't get someone to answer a phone; an answering system is okay for hours of operation. Don't want to waste a trip if what I am looking for is not available. How can I ask if something is there if no one answers the phone. Tried multiple times and everyone is always away helping other customers according to the recording. read more