What a sham. They forgot to cremate my mothers body. They sent us the wrong paper work…read morerepetitively. Took them 21 days and multiple phone callsto finally cremate her. Every phone call was them explaining a "glitch".... a "glitch" in paperwork, a "glitch" in personnel, a "glitch" in their website. "Today is the day" and it took 21 days. They did not provide us with death certificates as asked. They made up my moms obit, posted it on their website and then used a donation and flower link that went directly to them. They mocked us at our request for multiple death certificates and refused to provide more than a poor quality copy and a single original. They are horrible

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

I honestly wish I could give this place zero stars. I would not recommend this crematory to anyone…read morewho is trusting them with the care of a loved one. Our experience was incredibly disappointing and lacked the compassion and professionalism a family deserves during such a difficult time. This was my first experience with cremation, and it was heartbreaking from start to finish. The entire process felt more like a transaction than the care of a human being. There was no empathy, no condolences, and no sense that our loss mattered. The waiting room is located directly in front of the door where people are constantly entering and exiting the crematory. At least have the decency to have another door before that door or move the chairs! There was a gurney sitting in front of the crematory. There was dust on the floor that appeared to be ashes, creating an unsettling and disrespectful environment for grieving families. We called ahead last week to make arrangements and were told the cremation would take place on Wednesday and that my father-in-law's remains would be ready for pickup on Thursday. When we arrived Thursday morning, we were told the ashes were still too hot because they would melt the plastic container, and we were instructed to come back in 30 minutes. Hearing that was shocking and upsetting. We had driven two hours to pick him up, and even after leaving, the urn was still warm. It made us question whether the timeline we were given was accurate. We also paid to have portions of his ashes placed into multiple keepsake urns. Those urns were covered in dust that appeared to be cremated remains. Regardless of what it actually was, it gave the impression that little care had been taken in preparing something so deeply personal. Our family was already emotionally exhausted after losing my father-in-law. The last thing we expected was an experience that added even more pain and distress. Families deserve compassion, respect, and clear communication during one of the hardest moments of their lives. Unfortunately, we received none of those things. Even the digital fingerprint memorial was poorly done and felt like an afterthought. If it cannot be provided with care and quality, it would be better not to offer it at all. You can respond with "We're sorry for your experience,"but those words cannot undo the experience my husband had while saying goodbye to his father. We trusted you to care for him with dignity and to guide our family through this process with compassion. Instead, we left feeling disappointed, disrespected, and deeply saddened. I sincerely hope no other family has to experience what we did.

The saying is you get what you pay for is 100%true to this place still waiting on deceased loved…read moreones death certificate since November stay away far away wish I could give 0 stars.

f I could give 100 stars, I would! I cannot say thank you enough to Jeff Bonnell and the entire…read morestaff for all they have done to help me in the final arrangements of my husband's passing 5 years ago and more recently, my mother's passing. From beginning to end they have all been 100% professional, helpful and kind. They greeted me at the door with each appointment and I felt so welcomed and comforted! Every question was answered...more than once which says a lot about their patience! I am forever grateful!

We recently held our 95 year old father's funeral in Middletown, Ohio. The owner and staff of…read moreBreitenbach-Anderson Funeral Home were so attentive and helpful in every way. They are truly caring and compassionate people who take pride in offering such personalized service at a most difficult time. My family and I recommend them most highly. The family of William S. Davidson, longtime Middletown resident and business owner

As long as their able to keep they are able to keep the new grounds keeper! I see a huge…read moredifference! He needs commented! I see a huge difference! Office staff has always been fantastic ! Until now I haven't been impressed with the grounds keeping. I hope he stays! Thank you so much! They did a fabulous job! So very thrilled! You gave my Mother the dignity she deserves.

I have had them cremate two of my beloved pets. They're very respectful. They have done nose…read moreprints, paw prints, and save pieces of fur. B

The Staff are very Professionzl and Careing to the families during their time of high emotionally…read moretimes when going through the process of planing the final service for their Loved ones.

From the owner: Serving our community since 1987. Stine-Kilburn Funeral Home Of Lebanon is located in Lebanon, OH…read more Since 1987, we have been serving our community with kindness and sincerity, providing professional funeral arrangements and cremation services. We offer all kinds of funeral arrangements to meet your needs as you honor the life of your loved one. We assist in pre-planning, making out-of-town arrangements, transportation, cremation, monuments, and memorials. Our caring staff will also do whatever the family asks to personalize any service. In fact, we encourage the families we work with to make the service as personal and unique as they see fit to best honor the individual. Call us today for more information.