Most frustrating experience here. Saw Dr Lavigna on Monday and he said he needs to prescribe me antibiotics after hacking up my leg... prescription never sent, infection now setting in. Called 3 times this week , was put on hold for 15 minutes and no prescription yet - 5 days later.... Definitely do not recommend. I have a follow up Monday I don't even want to go to after this terrible experience. read more

I have been seeing Dr. Lavigna for a few years. Every 9 weeks. He does a great job of taking care of my feet.

I was very impressed with Dr Lavigna and with his staff and office. On time! Easy communication! Confidence in his expertise. Took time without rushing. Definitely a strong Dr in this practice area. read more

Like other reviews noted, I was taken aback by the doctor's questionable hygiene practices. Each time I've visited, Dr Lavigna did not wash or sanitize his hands and would touch my feet with his bare hands before putting on gloves. I wiped my feet down with alcohol at home afterwards, who knows what the previous patients' ailments could have been. As for the actual procedure itself, the doctor was a bit lackadaisical and sloppy. I didn't feel like I was in great hands and breathed a big sigh of relief when it was over. And from a coordination standpoint, this office seems to stuff in as many appointments into a day as possible at the expense of their clientele having to wait so long. I don't like coming here, but there doesn't seem to be much other choice in Oakland. read more

Didn't feel like Dr, Lavigna took my problem very seriously initially, but three weeks and two visits later finally got a PT referral from him. When that referral went no where because of repeated cancellations on their side, I asked to be transferred to another organization for PT and was passive-aggressively stonewalled by him and his office for another 3 weeks. He did NOT want to transfer the referral, apparently, but was not willing to have a conversation with me about it. Not sure if they get some sort of kick back from Action Jackson PT (where I was initially referred), but it sure is suspicious. Why does he care WHERE I get the PT? So here I am, more than two months after first seeing him and my ankle is no better than when I first saw him. If you want to be taken seriously and have actual communication with a doctor - do NOT go to his Oakland office! read more

I have enjoyed my visits to Dr. Lavigna at BAFC. I have gotten good care and my feet are much improved. I don't have anything drastically wrong with my feet - just some bad calluses and things to work on and he is doing great with those. I also things the office staff is very organized too and personable. Thanks so much! read more

I saw him several years ago. I was right on time for my appointment and was put in an examining room. I waited there 20 minutes while he had a social chat with his friend on the phone. He was in the next room, the doors were open, and I could hear every word. There were no other patients in the office. He diagnosed my problem and did a procedure which went well, but I did not appreciate being kept waiting. Very unprofessional. read more

Great staff! Doc Lavigna isn't that bad either ! All kidding aside , really felt taken care of by this team ! Thanks !

Great Dr, Great Staff. Very accommodating, very nice, and always very festive. All the time!!! I first went in with an emergency appointment after tearing my plantar fasciitis. Pain =10/10, it hurts. I was offered pain management, disability placard, walking boot, physical therapy(Next Door :))and recommended rest. My schedule doesn't allow for rest so I kept up with all the other things. PT next door ACTION JACKSON PHYSICAL THERAPY is fabulous!! Most docs only do a little at a time. I highly recommend seeing these guys read more

I am giving two stars to my experience because my problem was resolved. However, the rest of my experience was appalling to me. The wait wasn't terribly long, but my main issue is the number of HIPPA violations I saw. Talked about the patient that was there before me, showed me xrays of other people with their names attached, other patients' charts scattered on the counter where I paid my co-pay, and the receptionist asked a patient that was checking in for their SSN. Also, I did not feel they were guarding well against COVID as the doctor wore his mask as a chin strap. Won't be back and won't recommend. read more

STAY AWAY FROM THIS OFFICE!! I have never been so mistreated, the office staff is rude and incompetent. After overcharging me I spent a week on the phone trying to get refunded, I was told five times I would get a call back and never did. Finally, they tell me "it's not my problem" and I should talk to my insurance company. On top of this the doctor was about 97 years old and would not listen to my questions. I would give zero stars if I could BEWARE.... read more

I have really high praise for doctor lavigna. I had bunion surgery and it went well. the doc always kept my spirits up. I was constantly given positive feedback and i felt that he always had my concerns in mind. One note, his assistant Angie is amazing. Angie runs around there doing just about everything. The office itself is very cluttered and could use a good cleaning. The x-ray machine did work for me however i do know what other reviews meant about some of the equipment. Don't bother with the rehab. not worth it. read more

I dont know how many people have had the Living Social Deal, I assume a lot, and it freakin hurt my feet real bad. I have tattoos and piercings. I kept having to move my feet out of the way cuz of the heat. I would never do it again -- the laser treatment for toe nail fungus. Then I started reading about places like this -- that have different lasers...http://www.nomorefungus.com/toenail-fungus/ I haven't tried it yet but they say they have a non-painful laser. I guess there are different types. I have to do more research but I'm pretty sure if there is a living social deal for Toe Nail Fungus Treatment -- in and out -- you can probably guess it doesn't work or is too good to be true. read more

Dr. Lavigna took his mask all the way down under his chin to speak to me, multiple times. His receptionist had her mask exposing her nose completely. The office was tiny with chairs not spaced apart but the main thing was that a medical professional took off his mask repeatedly. I left mid appointment and his response was that he hasn't realized that he kept taking it off. read more

I saw Dr. Lavigna on 9/27 as a referral from my primary care physician. He was very thorough and willing to listen to everything I had to say before diagnosing my symptoms. I liked that I was able to have x-rays taken within 10-15 minutes after my examination and even more pleased to begin physical therapy that same day. Overall, the office staff was very accommodating and even walked me over to the PT (Foot Clinic) section of the offices. I waited to write this review after I attended PT a few times: All the members of this group were helpful and explained each aspect of my therapy. I liked that everyone worked together considering clients do not have to make appointments. The option to make an appointment is there if you prefer. There was one visit where all "seats" were taken and I had to wait about 15 minutes. Everyone was very busy and although no one approached me, it was obvious that I was waiting. I would recommend Dr. Lavigna and the Foot Clinic if ever asked for a referral. I am a true believer of customer service and Dr. Lavigna and his staff have provided exactly that. A couple of suggestions: Upgrade the offices and waiting area and provide free Wi-Fi to their clients. read more

Dr. Lavingna is amazing and so passionate about what he does. I've been to see him twice over both old and new foot issues that I've been suffering from and he's been nothing but compassionate, thorough and accommodating. He is extremely knowledgeable and takes the time to break down the medical jargon in a way that's understandable so that you walk away well informed as to what the next possible course of treatment (s) will be. Dr. Lavingna has a great sense of humor and has a wonderful way of making light of information that may be difficult to process regarding your diagnoses. Gabriella, who runs the front office (and I think is the MA), is organized, expedient and abundantly kind and patient. Clean office/exams rooms, great location & free parking lot in the back! I highly recommend Dr. Lavingna's practice for all your podiatry woes and needs! read more

This is a don't judge a book by its cover, clinic. I have accompanied someone in appointments here with the following doctors: Richard Lavigna, Michael Hebrard and William Ribeiro, and have been to this clinic 10 times as an advocate in the last month. Up side: Each one of the doctors made sure we understood the treatment options, focused on empowerment in choice-making and were respectful. They were stellar at patient education and diagnosis, and I say that as a picky health care provider myself. They did not assume they had all the information and asked questions to make sure they had everything they needed to know and to confirm we understood what they were saying. I got mini lectures that rivaled my graduate level patho-phys classes. They even made nutritional supplement suggestions that were fairly cutting edge and research based. The staff anticipated what our needs for service were and handled it before we had to ask ( paperwork, referrals, appointments). This clinic has rockin' customer service. Everyone is nice and not too important to take the time to communicate whether it is technical medical information or where in the parking lot is not going to get your rig towed. Eye contact, greetings...the people here are present and pleasant. Down side: Busy waiting room of colorful characters, office is a little run down and always hella busy. read more

Awesome experience. Very efficient and office staff are excellent communicators. Had awful pain in both legs and was told by primary care doctor to push through it. So happy I came to Advanced foot clinic instead. They were quick and accomodating. Identified a heel spur, sent me home with some exercises and had orthodics for me within 2 weeks. With the exercises, I'm already in way less pain than before. Although I didn't need it, Dr. Lavigna made sure I didn't need/want physical therapy or a cortisone shot on my follow-up. I was happy to have options and the ease of mind in knowing I won't feel like I'm just a big baby like my primary care physician made me feel if I do need more help with this problem. My primary actually prescribed me an anti-depressant! Grrr..... Can't believe I could have avoided years of pain if I had just gone here earlier. read more

Really good experience; bought the groupon deal for toenail mung treatment and got an Rx for newest treatment meds with an affordable copay. Future treatments are only $250 a piece and if the laser can fix me I'll be back for more. Doc very cool too. read more

I had two toe surgeries by Dr. Lavigna this year. One surgery was for two toes, and the second surgery was for one toe. Both surgeries were successful. My foot is now comfortable, and I am back at the treadmill at my health club. I highly recommend Dr. Lavigna. read more

Came here for ToeNail laser fungus removal. So far there are improvements after 1st session. It's probably going to take another session or two to get everything perfect. Which is standard! Dont expect a miracle cure after 1 session, people. Also the doctor and staff went out of their way to help me with other foot issues I had and even helped me get free medicine. I felt like they cared about my health and didn't just try and bait and switch me with a groupon deal like some clinics would. I recommend them. read more

I was referred to Dr. Lavigna by my primary care physician. He is a very pleasant person and seems knowledgeable and has a great "bedside manner". There is some truth to some of the reviews regarding the space being a little cluttered however, it was comfortable and I didn't notice anything that I could say was "dirty". Actually, I have seen about 3 different podiatrists and haven't' seen any cutting edge equipment in any of the offices. The staff was pleasant and they were very accommodating. In checking the reviews, it seems like he (the doctor) has either changed staff or required them to go through some customer service training. Often that is all that is needed to change the experience from a negative to a positive. I am just hoping that my procedures go as well as promised! read more

Had a good experience with Dr. Lavigna. Went in with some general foot pain. He took time to assess what was or wasn't going on, and didn't push a diagnosis on me or testing that I didn't need. His staff were all very friendly and helpful both before and during my visit. read more

If it were possible, this would be negative three stars. The staff is outrageously impossible. Don't bother to leave a message or stop by in person. Nothing is ever resolved. I was fitted for orthotics in February 2011, never got them! Inquired in person a few times, and got a Scooby Doo response from the staff. They promised to check on it and call me. Really? I didn't like the way I was literally ushered into a visit with the doctor, immediately after my appointment with the pain doctor. It screams, SCHISTER move! Try another podiatrist!!!! read more

I will assume that Dr. Lavigna is a decent professional although he seems less interested in my very hard to get rid of toe nail fungus each time I go in. On my first laser treatment visit he told me I may need to come back one more time for the treatment to work. On my last visit he said that it could take 6 treatments. I've been in three times for laser treatment and I'm now done. It's just wasting money. The efficacy of the treatment is very much in question (http://well.blogs.nytimes.com/2014/03/14/ask-well-laser-treatments-for-nail-fungus/) and it's had some impact on my situation but it keeps coming back. He also gave me some medication that should be applied to the toe nails but did not tell me that i need to apply it for a year before it works! That's not going to happen. I wouldn't say this business is a scam but my treatment could have been much higher quality. I'm exploring other options. read more

I have a minor podiatry issue on my left foot that has been building in intensity and pain. When I could not finish my workout this morning, I knew something needed to be done about it. I literally limped out of the gym straight to my car, got on yelp, and found Dr. Livigna's office was nearby and highly rated. I called the phone number expecting to have to wait a week for an appointment, but the receptionist listened to my situation, understood my travel schedule, and I was stunned when after checking their schedule they made room for me immediately. I drove straight to the office because of AWESOME luck they had made room for me in the schedule. The office staff was already clearing my insurance when I arrived and I was shown straight to a room. Dr. Livigna came right in and was able to diagnose the issue, describe my options, and treat at the same appointment. I have a follow-up appointment scheduled for the first week of the new year. I can't believe 45 minutes ago I was at the gym, in pain, unsure why, and pissed about my situation... and and now as I write this, issue has been taken care of quickly and effectively, and I can get on with my day. Props to Dr. Lavinia and his great staff for taking great care of me so quickly. If you need prompt attentive teamwork-oriented service for any podiatry issue, I Highly recommend you visit Dr. Richard Lavigna and his staff. read more

While my initial experience two years ago was terrible, Dr. Lavigna recently found this review and contacted me directly. It may be a few years late, but he apologized and refunded the money owed to me plus the original $25 copay. I just received the check in the mail. I will not be back, but I suspect (and sincerely hope) people will have a better experience with billing going forward. read more

Dr. Lavigne was fabulous. I got a "same-day appointment" which was exactly what I needed for a minor, but painful hammertoe situation with a corn or callus under the little toe. Dr. Lavigna is very personable. Don't be put off by the kind of crummy building and shared office space. read more

Made appointment same day. 1/2 hour wait once paperwork completed. Friendly staff. Quickly got diagnosis and xrays on location. Foot not broken but bad turf toe. Sean the trainer was very helpful. Location needs some TLC and a little bit of a clinic feel. Otherwise 5 star. read more

I love the place. DR. Lavigne is great. He fix me right up. And the staff is very helpful and nice.

i was visiting from boston and could not walk without pain got an appointment the same day i called he fitted me with insole pads and i enjoyed the rest of my vacation walking all over the bay area a great friendly knowledgeable doctor i highly recommend him bob from boston much thanks again doc read more

I had my first visit yesterday and it was a very satisfying experience. I don't know if my procedure will work yet but I'm already happy with the service and the courtesy and professionalism of Dr. Lavigna. I can't handle pain very well and the procedure did make me feel very uncomfortable but Dr. Lavigna was very patience and understanding about my sensibility. read more

As I have gotten along in years, my feet have deteriorated to the point that I can no longer wear any of the pretty shoes I love from my younger days. Mostly it is my hammer toes and bunions. They make my feet ugly, and prevent me from fitting into any attractive shoes! But at this point I just want to be able to walk without pain. I looked for a podiatrist near my home and found Dr. Lavigna, on Grand Avenue. I am giving him four stars because he really helped me a lot. He gave me several different inserts to try in my shoes, and eventually we found one that relieved the presssure from my hammer toes and bunions. He was honest in telling me that he could do surgery but that it might make things worse. I was very pleased with the fact that my Medicare covered his services and that his office took care of all the billing details. I am leaving off the fifth star because as others have said in their reviews, his office is cluttered and musty, and appears disorganized, even though the staff are nice. But I definately recommend him if you are having a problem with your feet. read more

I was instruced by Groupon to leave a review for this vendor. I bought a groupon coupon for a laser toe surgery. I called to make an appointment and was told that they were busy and that someone would call me back later that afternoon. I received NO call back. Three days later I called again. I got a message saying that they were extremely busy so no one could answer the phone. I called again today. I received the same message. So I called Groupon for a refund and they suggested that I leave a comment on Yelp..So, you decide. Is this place any good?? I know you will have very difficult time making an appointment! read more

I recently visited Dr Lavigna's office with a social living coupon for treatment of toenail fungus. I was skeptical as some of the reviews on this website would lead you to believe that this office was some sort of 3 ring circus without a Ringmaster. Well. It is a little bit of a multi-disciplinary sideshow, but most everyone seemed to have a smile n their face and the staff was very pleasant. Despite the fact that Dr. Lavigna seemed to be incredibly busy, he took the time to explain to me exactly how the laser worked, what the outcomes could be and what I cou,d expect. He was very personable and engaging. The office is low on the aesthetic level and definitely not going to be in architectural digest anytime, but it is a functional space and strangely seems to work. The activity level of the office is high, high, high. I have been to other podiatrist's office and they were very slick...which makes you wonder what you are getting for the money you pay. I was happy with the level of service (Angie was great!) and never felt that I was being sold anything beyond what I needed: one thing to note was that the office uses the Cutera Genesis Plus machine, which is under review from the FDA for some of their claims on their website...and typically requires 2 treatments to be effective (vs. the pinpointes claim to be 80%), so plan on a return visit which the office will charge for. Still with the living social coupon and the return visit fee, it is still a cheaper option then the pinpointe laser procedure which is holding its price at $1000-$1200 (but these offices say they do not charge for a second treatment if required). I liked the office staff, I liked Dr. Lavigna and I felt the service was professional and friendly. The clientele is colorful from all walks of life (like Oakland itself), but they get you in fast and everyone's very nice. One drawback is the washroom facilities--it is located in a common area of the building with direct address to the exits and the streets...I felt that the cleanliness of these left come thing to be desired, especially if they were being used by office staff who were examining patients. As well, I was not sure how safe they were if the wrong person got into this section of the building. It would be a benefit to the office to have a better bathroom accommodation for clients. Overall though, I think the treatment I received, the service and the doctor were good and I would not hesitate to recommend this office. One more caveat, as great as Angie is, she is clearly over tasked and needs relief--especially in the area of booking appointments: I had to leave 3 messages and it was only by chance on the 4th call I got Angie and was able to make an appointment for later that week. read more

I love the doc - he's very down to earth, funny, and spends more than five minutes with you no matter how small your problem (unlike a certain hotshot Oakland podiatrist who shall otherwise go unnamed) and gives common sense advice. I took my athlete child in to see him a few years back, and I was impressed with what seemed like his genuine interest in my child as both a person and a patient with a problem. He spent about 45 minutes with us answering my (sometimes silly) questions and speaking to me in terms I understood. Dr. L. has also been treating me for a minor toe injury. I always get seen right away, and I feel genuinely cared for and attended to. In both cases, the doctor decided that medical intervention was not necessary, and he made that decision not only based on his medical knowledge, but using the information we gave him about our personal lifestyles. There is also a LAC there on Tuesdays and Thursdays, and a slew of physical therapists (or rather their assistants) to massage, ultrasound, and ice your way back to health. Going to PT there is sort of like going to the barber or beauty shop, in both good and not so good ways. Sure wish they'd put a lid on some of those overflowing trash cans... read more

I hurt my foot last July (in the midst of training to hike Half Dome) and was having trouble walking. I looked on BPN and Yelp for a podiatrist recommendation. I did not see any reviews about Dr. Lavigna in either place but took a chance because his office was centrally located on Grand Ave. (near Lake Merritt) and my insurance listed him as an "in network provider". I called his office and they fit me in right away. They are a very busy office with a large majority of the patients being postal workers. I have had several appointments as well as several walk-in physical therapy visits and each time I was very pleased with the service I received. The office runs smoothly and the staff is very friendly and collegial. On each visit, Dr. Lavigna and the office's physical therapist, Shawn, were very personable, asked good questions and provided excellent advice that fit into my active lifestyle. I hiked Half Dome a few days ago and did so without any pain in my foot related to the July injury. I would recommend them both without hesitation. read more

I don't even know where to begin. Dr. Lavigna was not only knowledgeable and well equipped to provide my care that I was referred to him for by my PCP, but he was very thorough and not in a manner to over bill the insurance like some others I have seen do, his patience with me was a breath of fresh air and he took the time to honestly LISTEN to my whining about my long term condition. The staff was helpful, attentive and welcoming. The clinic was clean and modern. The wait was very short, I did not even have enough time to complete my paperwork as a new patient. The medication for my treatment is not covered by my insurance, but Dr. Lavigna took the time to find the very last box of samples to get me started as I am on a fixed income. BUT MOST OF ALL, his bedside manner [exam chair] was more than extraordinary to me. His mannerisms reminded me of the old school house call doctors. I am SOLD, I will be a long term patient of his, NOW if I could find a PCP that I felt this way about, I would not dread going to the doctor as much, lol. read more

Despite how furious I was after the miscommunication during my last visit, Dr. Lavigna is an incredible doctor.

I had two botched ingrown toe nail surgeries from Dr. Lavigna. He did not remove enough of the nail so it kept growing back. I was also put off by the lack of cleanliness in his office. He is a nice guy but not a good doctor. read more