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Rice Consulting

5.0 (2 reviews)
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Services - Rice Consulting

Business consulting

Life insurance

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8 months ago

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Dazia R.

We appreciate your kind words, thank you so much

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7 years ago

Dazia has been great and help throughout my process. Everything has been a smooth process and been great.

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AAA Car Care Center

AAA Car Care Center

(32 reviews)

I took my car to get a transmission fluid DRAIN AND FILL(114k miles) a shop that does this daily…read moreshould know a full flush will mess the car up, anyways they did a full flush with universal fluid that's not compatible with my car. My transmission got to the point where it would slip every other time I drove it, no codes came up for an issue so I check the fluid come to find out the wrong fluid was put in my car. i wasnt even going to complain while I was trying to do a DRAIN AND FILL LIKE I SAID, I realized my bolt was completely stripped to the point where the socket wouldn't grip it (hex stripped to a circle basically) I called to ask why wasn't that replaced or why nothing was said about it and the manager (bill) was very rude and unproffessional. Basically calling me stupid and interrogating me "how do you know we used the wrong fluid? that would've caused an issue way sooner that's not our fault," etc not taking any responsibility. my car takes a very specific fluid and he admitted to getting it from a nearby auto shop(Advance or autozone). the only place that carries the correct fluid is the Mazda dealership. I've called around to double check. He Was rude to me and my mother when we just tried to ask a simple question "will we be charged for a tow to the store?" Got interru multiple times and he bagan interrogating us more and talking over us dodging my simple questio that could've been "yes" or "no". I'm over his attitude this has been the most unprofessional "manager" I've ever spoke with. Took no responsibility, had no real transmission knowledge whatsoever, and on top of being uneducated you're going to be RUDE to a customer that payed over $400 just to get my transmission messed up? i will definitely not let someone who has no idea what he's talking about talk down to me like I'm stupid when I'm actively doing the job correctly and fixing their mistakes. also would like to note they stripped the bolt which is the real reason why I called and Mr bill is saying they didn't do it. you are the only shop that has touched that bolt since. if you strip it I get it I'm a mechanic it's easy to do but replace the bolt or let me know so I can get it and bring it back. Actually pathetic. in the picture is what the fluid that this store put in my car. This is the WRONG fluid like I said and was interrogated about "how do I know?" BECASE MY FLUID IS SUPPOSED TO BE GREENISH/BLUE ONLY NO OTHER TYPE. now what color does this look like to you? See any green OR blue? No it's red which is the universal fluid that is not compatible with my car. It takes a simple 3 second google search to figure that out.

Had my transmission serviced in December and ended up with some slippage. But took my truck back…read moreand these guys were awesome. Stood behind there work and re-serviced the Transmission and it is working great. i highly recommend this shop for all auto repair and service. They stand behind their work.

Rice Consulting - businessconsulting - Updated May 2026

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