You never know what someone is going through,if you're going to be in customer service learn how to…read morespeak to people.i walk in to do a return and the registrar near the door was where I was,last Saturday my mom came and did a return and they looked up by using her card going month to month.i walk in today and all of a sudden this policy just changed..the other lady over heard and was just being nasty in her tone of voice...omg what do you know the women found my purchase...after all that bitch well now you lost a customer have a nice Friday

Great selection and well-maintained store. I have found the staff to be uniformly helpful and…read moreaccommodating. I have become a "regular" there ... either shopping or returning (or both). It's my go-to store!

I went to the store twice, I purchased a few items, but when I got home, I tried them again. I…read morereally didn't like them, went back person at the store told me I cannot return them only store credit. I wasn't happy with that , when I was purchasing, I never received my receipt for items that I purchased. She told me she's going to text me or send email, never did . She never mentioned anything about returning policy. If I knew the policy, I will probably think twice to purchase anything from that store. Selection is very limited.

I emailed the store in regards to a dress I saw in a magazine. The person who responded to me was…read moreoddly short and not helpful. I understand if the dress is no longer in the store, but at least send a full email response not just "no, sorry". Customer service 101 might be a great idea!

The clothes look good on the rack but they are all cheaply made with polyester and acrylic,…read moreimported products. Too uncomfortable to wear. Eek

I took my girl here to purchase some clothes and spoil her with shopping lol. We are out of…read moreTowner's here and I thought it was some type of cute boutique store for women. Nice purses and pants for women of all ages and maybe sizes. Some of the people working here were not so friendly, but we didn't really care, we came here to have a good time in Jersey, and not get caught up with bad attitudes and drama. This is our vacation. But anyhow, its a nice place and I like it, My girl surely love it. I'd be willing to visit again.

My wife loves this place so getting her a Mother's Day or birthday gift is always made easy. Both…read moreof the women who own the place are super friendly and they cordially take care of me when I come in to get my wife a gift. The store is not huge but they always seem to have unique pieces that my wife likes and cannot find in other stores. Great to have a local "go to" for these types of occasions.

Lindsay was the most amazing evening-wear stylist! She really made it a wonderful experience…read more She was so pleasant and totally added to the experience. I would certainly recommend her to anyone looking to have a wonderful stress-free experience

This place was packed. Lots of appointments going on at the same time. It's pretty and bright…read moreinside. I think their dresses are on a higher price point than some of the other salon we have been too. The attendant tried to stay within our budget. Sadly we didn't say yes to the dress this day.

Love this place , amazing customer service! Friendly people. Always smiling , constantly asking…read morewould you like some water or tea or coffee ! Always feels great to be here! Clothing are just one of a kind ! Very reasonable prices!

I've been shopping at In the Treetop Boutique for years now. Leeat, the owner, is 100% focused on…read morecustomer service & satisfaction. Her staff is always friendly, helpful, and honest. She carries beautiful apparel and accessories at a great price point. I love the option to shop online thru social media with the ability to save a few dollars by liking and sharing the item. Leeat is extremely prompt when it comes to returning messages. I love supporting small businesses and I especially enjoy shopping at In The Treetop Boutique.

- for starters their phone etiquette is awful - just to…read moretry n make an appointment- - than to actually go in after your appt the girl they assigned my daughter wasn't even paying attention to what she wanted ... It's been 7 yrs since we stepped foot into Lola's - such a wonderful experience 7 yrs prior so we figured we would go back - n just found out it's a new owner - no wonder why .. my daughter found her dress elsewhere n 50$ more but so worth it over the awful experience we had ...

I wish I had read the reviews before we ordered FIVE dresses for our event, but I listened to…read moreeveryone in my town and took my 3 kids to get their dresses there for my daughter's bat mitzvah. Joyce was wonderful to shop with, but as soon as they have your money Melanie (the owner's) mask comes off and she shows that she just doesn't care. 3 of the 5 pieces we ordered came in in about 6 weeks. I didn't get them because l was waiting for the bat mitzvah girl's reception dress. Fast forward another 5 months and several calls and emails and it never came in. I finally told her the last day I could make the trip down there and that if our dress wasn't in I was expecting my money back. Instead of just owning that something was messed up, she attempted to gaslight me. She brought out the same style dress in a MUCH smaller size that was fraying inside and had no tags and told me it was the Jovani had sent. When I pointed out there were no tags she actually said "Well they wouldn't send it with the tags." I held up the tags on our new dresses that were there and said "really? they did for these!" She would not even entertain the idea that this wasn't my daughter's dress until my daughter tried it on. So she made a 13 year old girl put on the wrong size of a dress that she had been so excited for, ruining the entire experience. My daughter didn't want to upset her or cause a scene so said she would try it on, even when I told her she didn't have to. Surprising no one, it didn't fit. Melanie then tried to gaslight us again by saying "Oh no! They must have sent the wrong size!" She offered to have it overnighted to my house "at no cost to you, of course!" I replied "How can they even do that when we've been waiting 5.5 months for the one they couldn't even send to you???" It was clear she had no intention of giving me back my money so I told my daughter to find a dress in the store she liked, because I wasn't leaving without my money or a dress. She found one she loved and even though it had clearly been being used as a sample and had loose beading, Melanie said "Well that's normally more expensive but I won't charge you the difference." I didn't want to make a scene so I just took the dress and we left. She was surprised we weren't having the alterations done there: after she lied to my face and tried to gaslight us multiple times AND after I had already told her I couldn't not make the hour trip to her store again. Needless to say, I will NOT be giving Lola's another dime and I certainly will not be returning for my other kids' parties!!