Extremely rude receptionist. Don't even try to make an appointment. They accepted me as a new…read morepatient and then didn't.

University Internal Medicine East Ave., Pawtucket, RI - They are the best. You are never kept…read morewaiting any length of time to see your primary care person. One is always able to get an answer when you call. The care provided is one of excellence. When my primary care doctor had to leave for family issues, I remained for I knew I would get the best of care and I am an octogenerian.

Dr. Cyronak is an amazing doctor. She is incredibly friendly and reassuring, she is super easy to…read moretalk to. She takes the time to listen and chat a bit about my life every time I see her. I never feel rushed and always feel well cared for when I'm in her office.

Best doctor ever. How many people can actually say they love their PCP. I can! She is just an…read moreamazing person, she really listens and will spend a lot of time with you. She is genuine and has a great sense of humor too! I feel comfortable discussing any health issue I may have with her.

I have known Dr Hochberger for over 40 years and cannot recommend him more highly. He is one of the…read moremost compassionate Health Care Professionals you will ever meet. His breath of knowledge in Internal Medicine is vast and he is always willing to listen to what his patients have to say. You will never feel rushed in an appointment with him and he is always up todate on the latest advances in medicine and treatment. Last but not least, he has a fantastic sense of humor which helps anxious patients to feel more comfortable. I should know as I am one of them.

Dr. Hochberger has been in practice for many years. His office waiting room has a smoke stench and…read morethey have no respect for one's time. It is usual to wait longer than 1 hour after a scheduled appointment time to see the doctor, who talks a lot and is the main reason for the delays.

I've been seeing Dr Van since I was 15, that's 20 years and that's insane because I don't think…read moreshe's aged a day in that time? She knows me, she listens to me, and she respects me. I wish she was taking new patients because I would sign my daughter up.

I have been going to Dr. Van many years now, and will until I'm dead. She is, by far, the best…read moredoctor I have gone to in my life. She greets me like I'm an old friend she hasn't seen and remembers everyone in my life and always asks about them. I never feel rushed with her, she always wants to hear, even if I'm complaining, explaining, or simply conversing about non- medical issues. And she remembers the conversations the next time I come and asks about them. I have never had a doctor like this before. I imagine this is how doctors used to be in the olden days. Granted, her old office with Dr. Deluca was cramped and scheduling was pretty terrible and I'm not sure why that was. Going to that office always had me disgruntled, but in the end, I couldn't give up on my doctor. I'm glad I didn't. She moved to a new location with her brother (also a doctor) and I have not witnessed any scheduling issues since. My advice Dr. Van? Don't change. You're perfect!

Last year I switched over from a health care provider whose office treated its patients as if they…read morewere totally dispensable - over to University Medicine Foundation. Like night and day! I see Dr Maude and my husband sees Dr Breiding - two of the nicest, most responsive and competent physicians as I have ever met. If one is actually ill, you get fit in to the schedule that very day! Sick on Saturday? On call MDs will tell you to come on over. Each MD has a nurse and a secretary. Ingrid and Robert are the nurses to our two doctors respectively. Each nurse could not be nicer. You are never kept waiting. Secretaries (mine is Linda) ALSO wonderful! These great folks make you feel comfortable and inspire confidence from the top down. Conveniently located on North Main Street near the Providence/Pawtucket line, there are parking lots on both sides of the building. I left a medical practice practically around the corner from my home in East Greenwich and choose to drive to North Main St to have these wonderful medical professionals take care of me! Five stars.

4/1/23 Update Requested prescription refill via portal on…read moreThursday. They sent over the wrong prescription. Sent message via portal asking for correct one to be sent. No response. On Friday I sent a follow up message in the am. No response. I called around 3 and was told by doctors Assistant that the covering physician would send over later that night. It is now Saturday, no prescription as been sent. Guess I'll call again on Monday. 8/14/22 Update They do not answer messages on the portal. They do have a new answering system that forwards call to their doctors assistant to leave a message but still no call backs. I do not understand why communication is so difficult for this company. I would love to change my primary provider; however, initial visit wait times are close to a year for other faculties. Guess I am stuck for now. While my doctor is amazing, the office staff is outrageously rude and abhorrent. When calling for any reason expect to be on hold for 20-50 minutes. When they finally get around to answering your call they will then immediately hang up on you. When you call back, should you be so lucky to get someone on the phone, if you complain about the hold/hang up, they will rudely explain it is their automated system, not the office. They have had this "automated system" for about 4 years now. I have been complaining about it for four years. No wonder they have such low rantings. They must not care about their outdated, useless technology, or are hiring shit staff. It should not take less time to drive to my doctor's office, visit the staff, drive home, then it does call waiting

Their phone system says "your wait time will be no longer than 4 minutes" and then transfers you to…read morethe primary care physicians assistant, who doesn't pick up either. You then leave a voicemail to have someone call you back. They may or may not ca you back that day. Then, they'll tell you to use the online portal to schedule appointments and message your doctor, of which neither functionality is available. The only appointments you can make online are for the urgent care center, which isn't helpful. Then, your primary doctor will be unavailable and you'll have to follow up with one of their physician assistants. I like my doctor, but their patient satisfaction needs some work here. Not a good place if you need long term follow up from a primary care provider.

Dr Marcoux is great at diagnosis, extremely thoughtful and considerate. His practice is also greatread more

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

this place ruined my life and most days I can barely walk or bend up and down. Dr Tian esp. they…read moreignore the paperwork you fill out. care even less that you're in pain and only push procedures that only waste money. to top it all off even though my condition has worsened they screwed up my assistance I was receiving. its 2025...at some point a person is going to snap and everyone's gonna end up on the news.