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    Coldwell Banker Real Estate Services

    Coldwell Banker Real Estate Services

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    ed and diane johnston coldwell banker cranberry went above and beyond in searching for my house and…read morea rental property. ed spent hours taking me all over 3 counties looking for a house. i was from california and had to look around until i found an area i liked. i also bought a rental investment property in crafton. thanx ed and diane. call them for beaver county or north/west allegheny county.

    I went through Coldwell Banker's Cranberry Office for renting my first apartment. This was…read morecertainly a learning experience and here is why. For one, the communication was less than acceptable. A solid contact was never provided to me and I was always forwarded to someone else for major issues and I usually didn't get a response within a few days of sending an e-mail. For example, my electricity was shut off due to a previous bill from a previous tenant. It took over 4 days to get in touch with anyone in the office that could help me with this issue and my electricity was turned back on 4 days later. Not to mention, the people who answer the phone can tend to be rude. Secondly, I was less than impressed by the agent I went through to find this apartment. I went through her to have my auto withdrawal information set up and she had confirmed it was set up. While I admit I probably should have been checking my bank account to make sure everything was being taken out, I was trusting that she did her job and failed to do so. I wasn't getting bills in the mail because I selected to pay through auto withdrawal and nothing was automatically being taken from my account. All of a sudden I got a bill for well over 2000$. Once I called them and they apologized and told me I could pay at my leisure, I got e-mails every other hour telling me I had a good amount to pay so I ended up paying it in full just to get it out of the way. After that, I was getting billed for things that I should not be billed for. I got double billed for electric, I got bills that weren't paid from the year before I was there, and I was getting bills for other locations. Grant it, the owners of this property were less that great as well. They never spoke to me which is why I had to go through Coldwell Banker for everything, they were very secretive and most importantly, they weren't using my rent money to pay the house bill. I know this because I kept getting foreclosure notices. This is when solid contact with Coldwell Banker would have been amazing but they would forward me around the office and then never get back to me. It took a Sheriff showing up at my door looking for the owners for them to even respond to me. He told me that he needed to tell someone that the house will be foreclosed and will belong to the bank at some point. Still, Coldwell Banker could not reach the owners and I was left in the dark with what is going on. I could go on for so long but when it comes to renting an apartment, I DO NOT recommend Coldwell Banker. I definitely think it would be different if I were buying a house but I have had non-stop problems with this office, the owners, and this apartment in general. Honestly, 1 star is generous. They were incredibly unprofessional, rude, and if you are renting an apartment, save your time and money and do not go through these people.

    Rhema Settlement Services - realestatesvcs - Updated May 2026

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