I stumbled across Zotter's social media ads and was blown away by the selection and impressed by…read morethe ethical business practices. Bear to bar isn't cheap though, but a 15% off offer finally gave me the kick in the butt I needed to give them a try.
I initially ordered 7 bars to get the free shipping (no issues with melting, even though it was shipped from Florida to Chicago in early September! First order I did select the no melt guarantee, but subsequent orders have come unmelted as well).
I have never tasted anything like Zotter chocolates. Each bar has multiple levels of different flavors that pop and explode and soothe the senses. It's impossible to describe, and I should probably try using AI to describe it, but that's not my thing. You can literally taste the quality.
I've now placed four orders since the initial one six weeks ago, five if you count the advent calendar preorder. I'm really excited about those, because I can try 24 different flavors with one purchase! And since there are four varieties of advent calendars, I got one version for myself and one for my husband and we still have two more to try next year!
To address the elephant in the room: yes, it's expensive. Very expensive, thanks to stupid tariffs due to one man's inability to understand that tariffs hurt the US consumers, not the companies who don't even depend on US customers. And frankly, we are lucky one family decided to open a USA division, or I don't think Zotter chocolate would be available in the US at all. There is definitely no expecting Zotter chocolates to move their production to the US when they already have a magical factory in Austria, and that's where they do most of their business. So, like in a million other examples, American consumers are punished with tariffs that raise prices that are already high.
And yes, Zotter's prices are high, but you get what you pay for, and what you get on all accounts with Zotter is QUALITY. Quality of the product itself, quality means and values used in production, and 5-star quality customer service. I've had two issues that have involved me needing to contact customer service (one was because I had to go out of town and didn't want my order to sit on my porch so I contacted them to cancel it, figuring I'd just place it again when I got back, but instead they arrange to ship the product when I returned so I didn't have to deal with hassle of waiting for a refund and placing new order. Again - 5 star customer service. Barbara is a gem)
I can honestly say: Zotter is the best chocolate I have ever tasted, and it is worth the money. Like their ads say, life is short, so eat the best chocolate you can afford! It definitely beats the Dubai chocolate trend and that stuff isn't cheap either. I much prefer Zotter's pistachio (and strawberry pistachio) bars to any Dubai chocolate I've tried.
