Amanda is an excellent personal trainer, her expertise will get you toned, stronger and losing…read moreweight. She understands the metabolism so well with great guidance and recipes for weight loss. She was my personal trainer and I feel like a new woman.

Dr Mandy and the Bloom Wellness team are all around great group from RMT to Chiro, Naturopath and…read moremore. Booking online is easy. Friendly professional and convenient. My family, my back and random ailments thanks you all.

I just had a massage with the RMT, Ashley Ardagh, and it was the best massage I've ever had. She…read moreimmediately recognized previous injuries I have had, and worked all of the appropriate muscles so well. One day after my massage and my range of motion in the sore areas is remarkably better. She was very professional and kind, and it made for a very comfortable, excellent experience.

The customer service is always excellent. I go here for Physiotherapy. I really like how Nikki uses…read morea cupping technique. It instantly helps my muscles to relax. She also does shockwave therapy which helps with my chronic pain issues.

I've been working with Stephen for over a year or so with various pain through my neck/arm/shoulder…read moredue to work. I just realized from my last session that the major symptoms I was facing when I first came in I no longer experience. It's nice to work with someone who can help resolve these problems. Stephen as an RMT has been more valuable to me than physiotherapy.

I've been a client at Performance Institute for over five years now and I CANNOT say enough good…read morethings about this gym! The trainers have excellent and varied backgrounds and their fearless leader Steve has really put his all into creating the awesome experience that PI gives us. They have a number of programs and times available throughout the day for one-on-one, small group, team and skate treadmill sessions. Although I'm not a hockey player, I hear good things about the skate treadmill and I've watched hockey and soccer teams, as well as figure skaters & Irish dancers put through their paces in sport-specific conditioning workouts. I make use of the small group training sessions and really enjoy this environment. What small group means is that you work with a few other clients and one trainer for hour long sessions. You aren't necessarily doing the same workout as the others in your group - what you do depends on your reasons for cross-training - but the trainer will divide his or her time amongst all in your group. Sometimes there might be five people and occassionally your group ends up being just you and then you get a private training session on the cheap. Having said that though, one on one time means the trainers catch you in all your bad workout habits... If you are an athlete looking to better your performance or just someone like me who wants to be in better shape, check out Performance Institute to help you achieve your fitness best.

I had a car T-bone me a year and a half ago and sustained a lot of muscle , nerve and tissue…read moredamage. ICBC suggested I should get some physio and I started going to Cristina Trasolini, and with her treatment and excercises, and also Sidney's when Cristina was busy, I was gradually becoming more relaxed and had less pain. In July 2023, in a conversation with ICBC, they suggested I try kinesiology. I started working with Gordan Quan who has taken me to where I now can walk with a normal stride without stumbling and pain. I have found Cristina, Sidney and Gordan to be supportive and encouraging, and the clerks at the front desk most helpful. I have already suggested a friend of mine get treatment at PhysioWorks. Anne Cameron

I am saddened to have to write this review but as a client who have not received the appropriate…read moreservice, I believe I have the every right to do so. Couple days ago, I went in for a massage (due to MVA). I have been seeing this RMT for a while and enjoyed the pressure and instant relief. However, during this session, while I was on my back I felt no pressure. I opened my eyes and he was asleep and nodding his head. To try to wake him up I asked for more pressure. Few minutes later, I again felt no pressure. At this point I was so frustrated and angry that I wanted to get up and leave. But just decided to move my head a bit to wake him up again. After my massage, I asked the front desk to cancel all my future appointments. They did not question reason for cancellation - I had about 3 booked ahead. I emailed the clinic to explain my frustration and the unprofessionalism. The apology I received was not sincere and the management was busy defending the RMT and the clinic. I hope this doesn't happen to anyone else and I hope the clinic re-evaluates their client care and service. They offered refund for the treatment where the RMT fell asleep - which they definitely should but the offer to cover for my next treatment I am no longer accepting due to the lack of empathy from the management from their follow up email: "I do understand your point of view. I expect professionalism from all of my therapists as well as people in other industries. I do have to say that this is uncharacteristic and he has numerous loyal clients that have followed him for years. I have never received a complaint against him nor do I believe this will become an issue. He is a human who made a mistake and I tend to allow some leniency for such. I believe all of us have made mistakes before. And it has been an especially tough year for all, which I take into account. If you knew him as a person he has a very kind demeanor with a good moral compass. These are the characteristics I look for in therapists and I believe we have an outstanding team. You came to us with this reputation in mind and I'm sorry you were the one to have a lesser experience but I assure you this is a one time event. I do value his therapeutic skills and it is very hard for me to speak of your treatment plan when I don't know you or your history but again after the 20 sessions of RMT treatments it is very common for clients to move onto the Active Rehab portion and discontinue passive therapy. This would have been best addressed to directly so you both had a better understanding of the overall plan. Please enjoy your following visit, - which i declined after receiving this email.

Anne helped me to go back to normal life after an accident! She is highly professional, always on…read moretime, caring and very friendly.

I have been seeing Dr. Maylin-Lee since 2010. She has helped me through various running injuries…read moreand improved my level of function. She is supportive, knowledgeable and caring.

Wendy was very helpful to me in my healing after cancer treatment. I specifically wanted to change…read moremy eating habits and generally wanted to improve my physical health. With Wendy I was able to relax completely and accept new ideas. Afterwards I was successful in making many positive changes.

The massage was ok and the massage therapist was kind, accommodating, and courteous…read more But the receptionist was really loud... almost as if I was walking into a core power studio or a sales environment. The receptionist and a different therapist also complained about a customer no-showing in front of me and another client, saying, "it figures", "no surprise there", etc. The receptionist continued to be loud during the treatment. The walls are thin and the floors creak because it's an old building -- fair enough. But there didn't seem to be any effort to work around this, easy options could be: ask your receptionist to be quieter in general, use white noise machines, choose different music that drowns out the noise of the clinic and busy road, put some carpets down. Overall the environment was lacking: The massage table squeaked and seemed old. It was too short for me at 5'6" to have my head on the bed when I laid on my back. When it was time to turn onto my back, the therapist asked me to put the back of my head in the face cradle. I had to tell them my neck was *really* unsupported, to the point it hurt. The clocks in the treatment rooms were large, bright white LED -- mimicking a neon light style. They shine in your eyes during the treatment. Overall not a comfy or relaxing environment. Don't recommend.

Before I came here, I did a search on Google and found this massage therapy place which had a…read morehigher rating comparing to others in Tri-cities, so I decided to give it a try. I found that they have an online booking system on their website. This is excellent and very convenient! I could choose a time and date that would fit in my schedule, so I did not have to call and ask a receptionist to check on any time slots. I could see all the availabilities online. I was trying to choose a time slot that was after work such as 5:45pm or after 6pm on weeknights. The online system or website shows that they have 10 RMTs. I chose a RMT called Cynthia Gillanders and reserved a time slot online. I did not know her before, but I would just give her a try. When I walked into Inlet Wellness Gallery, the environment was very relaxing, quiet, and comfortable. A receptionist greeted me and asked me to fill out a form, so Inlet Wellness Gallery could know my medical issues and history. Their waiting area or lounge got a beautiful and comfortable couch and chairs with a coffee table. They placed some tea on the coffee table for the customers who were waiting for appointments. This was a very good idea making the customers feel comfortable and relaxed right at the beginning of the process. Cynthia is a very experienced RMT. She double checked with me on my medical issues and history and asked questions to make sure she understood what I needed from her before she started a massage therapy. She was very friendly and kind. She would also chat with me and made sure I felt great (not bored) when she was giving me a massage. Some soft music was on when I did the massage as well. It was very comfortable. After the massage therapy, I paid up front. The receptionist could make the next appointment immediately. An email notification would send out to me right away. They were very efficient! Overall, I had a great experience at Inlet Wellness Gallery. I would definitely come back to do a massage therapy with Cynthia in the near future.