Outstanding service and price. I had a good quality carpet installed three months ago and I am…read moresatisfied with the results.

The good is, Joe does great work. He's the floorer that's excellent in tiling but ALEX, he's…read moreanother story looking to milk his clients unfair prices. I wish I could post different recommendations for both the owner & the worker because the worker deserves 5 stars.

Miguel and Jeremy were totally AWESOME and the consummate professionals!!!!! Miguel called from his…read morecell phone to confirm appointment, called & informed me they would be slightly delayed, and then called when they were on their way....once at my home, they quickly and efficiently completed the job, collected payment and gave me a receipt and business card. I think Steamway Carpet Cleaning Specialists are indeed fortunate to have two such OUTSTANDING representatives for their company and I will not hesitate to reach out to them in the future for any needs I have that their very capable company can address. I CAN'T RECOMMEND THEM HIGHLY ENOUGH!!!! It is so refreshing to find a service company that pays attention to every detail of their job from start to finish!!!! It's nearly impossible to find contractors (Electricians, General Contractors, Plumbers, etc.) in El Paso that leave such a favorable impression on their customers.....SALUTE to Steamway Carpet Cleaning Specialists for being the CREAM OF THE CROP!!!!!

I requested to clean the bedroom carpets and closets. Our carpet is Gray/blue with memory foam at…read morethe bottom. After the guy clean the carpet he told me it will dry over night. It took 2 days to dry and the stains were more visible after he clean it. I wish I hadn't clean it.

Needed a cleaning done last minute because final inspection for my moving out is on Monday. I…read morecalled this place by chance & they scheduled me right away once they confirmed availability with their cleaners. The receptionist was wonderful & very friendly! I got lucky they had availability (i recommend calling more than 3 days in advance unlike my dumb self!). The team showed up on time, however i wouldve been fine with them showing up late as long as they did the same quality job! Anyways, i had them do the move out clean with inside the cabinets, fridge, stove, windows & base boards & they did an amazing, detailed job! i left soon after they got started & came back about 6 hours later to the wonderful smell of fabuloso & a very clean home. I am truly happy with the service!

Zero integrity, I paid 400+ to have an empty house cleaned after buying it. They said it was an 8hr…read morejob with 2 cleaners. They didnt clean anything, I hired them for convenience. I was in the process of moving my wife and new born here to El Paso after getting stationed here and didnt get to see the house after closing again until I showed up with a full moving truck. They were paid to clean the house while I was gone. I sent plenty of pictures and Kevin replied with "I'm sorry we didnt Clean to YOUR standard" this company has no standard. Do not hire this company. They also showed up 40 mins late according to the family member that showed up and unlocked the door for them to enter the property.

Iam very satisfied with the service that they provided the results were amazing made my carpet look…read morecompletely new, totally recommend 100%

I am not putting a one star because they didn't do a good job, the carpet cleaner who came to my…read morehouse was awesome, did a great job and got my carpets looking like new. I am putting a one star so the owner can truly see how messed up his office is. I had called a week prior to Good Friday to set up services for 4:30pm asked my best friend over to wait for them so I could take my daughter to the nose specialist after she fractured it only for my friend to wait for no apparent reason because my appointment went missing and no one showed up. Upon repeated attempts to reach the office, someone finally got to me and had the owner call me so I could explain how upsetting this was as I needed my carpets cleaned and I had set up the appointment a week in advance and yet no one bothered to call and reschedule or anything. He was empathetic and tried reaching out to his cleaners to come fulfill my appointment but no one was answering their phones as the business was now closed for the day and everyone was either heading home or already home, so we had agreed someone would come on Monday and I would only pay $45-half the price of what was discussed for the inconvenience. I got a call halfway through Monday morning to be told they were calling to set up and appointment for Friday. figured okay maybe some miscommunication, told her no it's supposed to be for today because my appointment was for this past Friday and no one showed up. She said okay no problem got it set up and guy showed up a little late, no problem traffic in horizon is bad I understand stuff happens. But it's when he showed me the bill I lost it and got furious. The office decided to ignore what the owner and I had discussed and only gave me $20 discount trying to charge me $70 for services rendered. Are you kidding me??? Someone is either trying to pocket the owners money or they really are just that blatantly disrespectful of customers. I will NEVER use them again simply because of his office staff. GET BETTER EMPLOYEES PLEASE

Stephanie and her team at West Texas Property Solutions take great care of my clients homes and are…read morevery professional to work, have great attention to detail and very responsive with communication. I highly recommend them for all your property maintenance needs.

Unreliable. Scheduled with them and waited but they never came and started ignoring my phone calls…read more I'm assuming i spoke with the husband of stephanie archuleta, with phone number 9152594995 The conversation i had on the phone with them stated that they can come at a specified time for $65/hr no deposit mentioned in call, then when they didn't show and i called at the scheduled time they said they were on their way then still proceeded not to show. Texts are from 9153029093 and phone calls are from 9152594995. Didn't even know they were the same company. Crazy unreliable

Cleaning Solutions did a phenomenal job on the carpets in our entire house! We will be hiring them…read moreevery six months and next time I'm definitely going to have our couches done as well (it really makes a difference if you have bad allergies). I spent a lot of time getting quotes from different carpet cleaners and simply, the process just wasn't fun. I like to streamline everything, to be able to send an email or message, get a response and be able to look over all of the information. Most of the time an online quote wasn't an option and then when I'd call in they said they needed to actually come see the house (not ideal at all since that could mean sitting around waiting for five different companies... ain't happening). Cleaning Solutions gave me a quote online... HALLELUJAH! And it was a very competitive price with the few others that were able to give me a quote without scheduling an appointment. I knew that the price could differ a little once they saw the rooms (maybe the size of the rooms were bigger than they expected or the fact that I didn't specify that there are three little steps from the kitchen could add to the expense). I booked 'em. The owner, Matt, arrived on time and ready to verify pricing and details before he started. Three bedrooms, two hallways, the livingroom, one full staircase, and two three-steppers only ran us $109 + tax! The price I was quoted was the price we paid... that's a win! The other thing that blew my mind was how quickly Matt was able to finish the carpets. All of the carpets were done in about an hour, give or take, and he let us know that we should try to give the carpets about four hours to completely dry. I also just want to mention, I took the time to vacuum before he arrived and I recommend you do that as well (especially if you have dogs) just because it can hurry the process along. Matt was very professional the entire time he was working and was even nice enough to pencil us in for a reminder in six months in case we forget to schedule something. I would definitely recommend Cleaning Solutions. Our carpets look great (even the heavily trafficked areas like our back door) and the price was the best we found.

Man came to clean the carpet and asked me to pay cash so I would not pay tax. I agreed since it was…read morethe only company working with my schedule. Terrible service, carpet looks as if it was not cleaned. Almost as if no product was used it was just wet. The man ripped a piece of the carpet with the machine. Left puddles of water. When I asked about the hole he proceeded to say the hole was already there. He insisted on blaming my dogs and took no responsibility for what he did. Extremely saddening to see people be so advantageous and cruel.

Called Carpet Magic to clean my carpets, they did an exceptional job! I will use them again and…read morehighly recommend their service to anyone needing carpet cleaning!

Awesome job done by Chris. My dirty and stained carpet looks great! Glad I called Carpet Magic.read more

Overall the service at Mountain Star was great. Staff was friendly, The Project Manager (Jesus…read moreSanchez) was there firsthand to do the walk-through inspection of the project as it was in the finishing stages. Overall the roof layout looks very nice. Quite a change in aesthetics. The value is shingle quality is quite good with a 30 year life. Thank you Pedro G.

Total scam of a company! They got paid $32,000 up front from our insurance. They slapped an…read moreinferior roof on quickly kept stalling to begin the interior which they were paid for. Once it rained, about 3 weeks after they put the shingles on and refused to tell us whether or not they were finished, we had 2 terrible leaks still, actually worse than before they started! Randy Ponce tried to blame our skylights on the opposite side of the house, which was physically impossible! After several attempts to get them to rectify the situation Randy texted that he was declining to finish the job and refused to do the interior. Then stopped all communication with us except for having someone in his office email to ask for more money! We sued Mountain Star Roofing and Randy Ponce and are still in litigation as he has not even shown up for the first two hearings! I should add that they also gooped tar all over our fairly new siding! And that they were slamming the shingles down on the roof so hard that it was extremely loud and made some of the sheetrock come down in our bedroom and kitchen which WE HAVE PICTURES AND VIDEO OF EVERYTHING! We are confident we will win this case fully very soon! We highly recommend you keep this company off of your property!