Rexall

WORST SHOPPERS - the Canada Post office "manager" Jake provoked an argument with me today on my…read morelunch break as he stated that my ID would need to match the address on my package, though Im new to London and from Toronto and none of my IDs are to my address yet in London. Plus my package was gifted to me for my plants by a friend. I didn't have my physical ID on me as I was on lunch, which he stated that I'd have to bring my ID and show something with my address. When I stated that I wouldn't have any ID with my address, he said that I could show proof of address on my phone but refused to allow for me to show my Proof of ID on the phone which I could have simply produced both on the spot. He refused. Clear contradiction right there as I offered to present multiple IDS on my phone, along with a bill that he claimed was OK to show from the phone. This short man, who also claims to be the manager of the post office at 431 Richmond St, London, ON N6A 6E2 Unit #100 was offended that I was frustrated at his CLEAR contradiction, as Canada Post already dropped the ball on delivery, and did not even schedule a reattempt. I responded that makes no sense bro, and he started yelling at me "DONT CALL ME BRO" and told me I had to leave. As I walked away, he continued to shout don't bro me, don't bro me in an aggressive and confrontational matter. As an educated Paralegal, First Nations Woman I am confused how this employee has the right to degrade, humiliate, antagonize, and disrespect customers and demand for me to leave on my own land. I'm confused, as using the word bro is not a form of profanity, merely a word I chose to use within our dialogue out of frustration, which I am a grown woman and I can do so. I asked for his managers name and information which he refused to provide to me. So as I was leaving he continued shouting at me not to call him bro and to get out of the store. I left the store and when I returned after work to pick up my package with my physical ID and mail, I was notified by another employee that my package which was supposed to be picked up within 15 days of missed delivery (yesterday February 24) so my package should have been held for me to pickup at that Shoppers location until March 11, at the Canada Post Office at Shoppers location 431 Richmond St, London, ON N6A 6E2 Unit #100 was returned to sender. So this man insulted me, provoked an argument with me, humiliated me and then continued to abuse his power as a "manager" and disregard company policy which he sent my package back to the sender and disregarded your Canada Post Policy to hold my package for 15 days. When I called at 8:45 to complain I was hung up on, which I requested to speak with Mikhail the manager of Shoppers. The other employee told me they have more important concerns to deal with than my concern. Meanwhile, my plants are going to die and my package was pertaining to that. So if he returned it to the sender, which my package was already delayed thats just an abuse of power and affecting the livelihood of my plants. ALSO, he LIED and put address incomplete as the reason, though the Canada post card has my full address noted on it. Caucasian man discriminating me and taking advantage of the system during black history month. Also his Canada post colleague confirmed he scheduled the return to sender when I left store. Why would it be returned to sender if I should've had 15 days to pick up as noted. Because this doof, thinks he's smart but it's okay. Also they delivered to address my building was just locked why they asked for pickup

As it is obvious by my reviews, I am not a chain store fan…read more This Shopper's however deserves a shoutout regarding their pharmacy. We moved to this section of London knowing a new pharmacy would be a risk. With a Type 1 Diabetic in the family, you need a responsive pharmacy. They need to have your basics in stock...insulin, pump supplies, test strips. This pharmacy systematically called doctors and specialists to get scripts renewed without being asked. Then they filled them and called us. It was fantastic not having to do this legwork...my other Shopper's was good but these guys were great. I will do another review on the store another time but for now kudos go to the Pharmacy staff

Metro Pharmacy

They always end up having to work hard for me. And they do a great job. Dispensing fees are among…read morethe lowest in town.

Dynacare

3.0

This is horrible: they are supposed to open at 8 am, they opened at 8.08. I arrived at 7.30 and was…read morealready 15 in line. They have 1 person to take infos and one to do the b loud work - and another who just sits there with a grumpy face ( not getting). WTF?? They also close at 4 pm ( once I was rushing from work and arrived at 3.55 and they had already locked up. How are people working supposed to make it when even in the morning the wait time is an hour - (plus the half hour before opening).

i registered online and was seen less than 5 minutes after arriving. free parking is great, lots…read moreof places charge $4 or more. friendly staff who are patient with their clients. bloodwork completed quickly and i was on my way about ten minutes after arriving.

Old South Optometry

Excellent customer service from the professional staff on the front desk to the optometrist m, Dr…read more Chevalier, who kindly fitted my husband into his hectic schedule. We much appreciate your care today. Many thanks.

Popped in here because a friend of minds 2 year old mangled my sunglasses. They were able to fix…read morethem quickly and they're perfect! Best of all they didn't charge me to fix them, it was amazing customer service even though I didn't get my glasses there to begin with!

LifeLabs

4.0

Well organized location with friendly staff. There were…read morehaving network issues while I was there but they still managed to keep things moving regardless.

Komoka Optometry

The entire staff is wonderful. The facility is beautiful and state of the art. Great experience all…read morearound. I highly recommend. Thank you for looking after me!

St Thomas Health Club

3.1

(15 reviews)

Joined 1 week ago and it's the best decision to join! Great Club! Excellent Management! Worth it!!read more

Clean classy staff that is so knowledgeable and kind, Traci the owner is an amazing trainer and…read moreperson.

Einstein's Optical

4.0

(8 reviews)

An elderly lady, who has dementia, went to see Dr. Roma Pushka at Einstein's Optical, Sherwood…read moreForest Mall, for an eye assessment and glasses. Unfortunately, our experience was very disappointing. Throughout the appointment, Dr. Pushka was rude, curt, impatient, and lacked the compassion and professionalism that I would expect when caring for an elderly patient with cognitive impairment. Patients with dementia often need extra patience, reassurance, and clear communication, and we did not feel that this was provided. When my wife and I entered the room to help interpret and support my mother-in-law, Dr. Pushka appeared upset and commented that having more people in the room would create too much body heat which makes her uncomfotable. We found this remark inappropriate and insensitive, particularly given that we were there solely to help an elderly family member understand the assessment. Every healthcare professional can have a busy day, but kindness, patience, and respect are especially important when caring for vulnerable patients. Unfortunately, this visit fell well short of those expectations.

This is a review for London, Canada: Had constant problems with these junk plastic lens glasses...2…read morepairs now. They have to be cleaned several times a day as everything sticks to them. On my first pair, they claimed i was wearing them too close to my face, so they adjusted them out. No improvement. They next claimed I was using wrong cleaner and must have damaged the coating. Since i wasn't always using their cleaner, I took their word for it. When i scratched the lens, i went in for an auto tinting lens relacement, being careful to only use their cleaner. They were just as bad for cleaning and the tint malfunctions all the time. It stays dark when i enter my house from bright outdoors. i have to be inside for many minutes before they go bright again. When I complain, I get this "our lenses are best in class" nonsense. When I was waiting to get my new lenses i reverted back to an old pair of real glass lenses and had no cleaning issues at all. Never going back to this place again.Their product is junk. Nice people though.

First Optometry

3.5

Amazing technology, front desk workers are so nice and helpful…read more we got to see crazy in-depth video of the inside and back of my eye!!

Lots of selection. I don't know if it is a store issue but within 3 months the frame was broke and…read morea couple months later the inside of the lenses pitted. I have had glasses for a number of years and am quite careful with them...no Kleenex or paper products ever. I was told eyelashes can cause scrapes, are you kidding. Regardless, my glasses are sent off for the new lenses and I am back to my old ones (4 yrs) with no scratches, until my 2x repaired ones return. Again, selection was good and no waiting.

Gray Jay Care