AATravel (Ken) is not worth the small discounts you get by booking through them. You can't do any…read morechanges to flights booked through them with airlines, you have to go through them. Problem is, they never answer emails or the phone, you literally have to go in person to get them to pay attention to you. They will tell you "don't worry", and then leave you hanging. Beyond unprofessional, stressful and awful.

I went to AATravel in Chinatown location. They are really busy and very friendly and nice. They…read morehelped me a lot to fill my Chinese visa application form.

This was my first time working with a travel agent, and David did not disappoint. He helped us…read morebuild an unforgettable, three week excursion through Thailand, Vietnam, and Cambodia. As the scope and duration of our itinerary grew beyond any trip we had previously taken, it quickly became overwhelming to plan it all ourselves. David worked hard to accommodate our wish list, and coordinated with multiple entities to ensure we had a seamless experience. I highly recommend DesignedTravel!

I was hesitant to work with a travel agent, but I am SO glad I found David! After spending several…read morehours trying to piece together a family trip to Japan on my own, I knew I was in over my head. This was our first trip to Japan and my Japanese is limited and this was a special occasion, so I felt a lot of pressure in planning this trip and opted for his fee-based planning services, which I'm so glad I did! What I appreciated most about David: 1) he offered a meet and greet before I committed to his paid services and he spent the time to learn about what we were hoping for in our trip, what were our concerns, fears, etc., and answer any question I had; 2) he truly listened and designed an itinerary that fit us perfectly and took into account specific needs we had; 3) he gave honest and candid tips about what we could reasonably expect within our budget; 4) he worked with us to find options that made the most sense (we had some wriggle room on cost but still had a budget); 5) he met with me before the trip to answer any questions and planning tips; 6) he met with me after our trip to talk about how it went and he invited my feedback. He had a local travel agent partner who helped design the trip, which I really appreciated because she had great local insight. She was also one of our guides for a food tour in Osaka and it was one of our highlights of the trip, she was delightful! It was a good mix of guided tours and free time, and all three tour guides were excellent! I would absolutely recommend him and hope to work with him again!

Go Travel has forever changed the way I, well, go travel. After my experience with this company, I…read morewill never doubt the need for travel agents again. This is the second time we've booked hotels and flights with them and we are thoroughly impressed!! Our first trip was to Las Vegas in December, and Sofia (the lovely, dedicated owner) managed to find a deal for the W in Vegas (a 5 star hotel) for three nights, a concert ticket, and flights to and back from Seattle for under a thousand dollars. Upon arrival, we were greeted with champagne and free appetizers because this was their opening weekend. Apparently, we had gotten a beautiful (new) suite with all the amenities and two coupons for cocktails as well. Not what we were expecting for $150 a night! It was a phenomenal trip, which could not have been possible without Sofia's help. We checked back later, and found that our room would have normally gone for $300 a night! Our second trip was to Cancun in January, and she managed to score another 5 star hotel (all-inclusive, with drinks) for five nights, flights, and two day tours for under two thousand dollars. We had a private beach, beautiful room, and amazing views--but no outrageous price tag! When you book with Go Travel, you eliminate the stress of traveling and just get to enjoy the experience. We simply told Sofia our budget, goals for the trip, and preferences for flight seating and hotel style. Within an hour we had our tickets booked, itinerary ready, and a list of useful suggestions on where to go/eat during our stay. She even sent us reminders, made sure everything was ready upon arrival, and checked in on us during the trip to make sure we had no concerns. We saved at least 50% on travel costs, and a priceless amount of time and energy in booking with her! Never booking without Go Travel again!! Thank you!!!

From the owner: We are a small travel agency based in beautiful Washington state. Our company specializes in…read moredestination weddings, cruises, and group travel, however, we are happy to help with any of your travel needs. Our main goal is to promote the health of vacationing and spread our passion for traveling the world. As your travel experts we promise to keep an optimistic attitude and provide you with the upmost accurate and trustworthy advice. We truly approach our business with passion and commitment and hope you select us for your travel needs.

So far my experience with Bella Roda has been nothing short of amazing. From getting me extra…read morebonuses for my cruise to adjusting when my cruise was accidentally double booked, working with Rosa and her team has been smooth sailing. LOL. Enough puns and just work with them already

Rosa did suuuch an amazing job booking my Viking cruise she arranged my transfers and my personal…read moreafter stay in Rome! I wouldn't recommend anyone else!

My wife & I have been on two AMAZING vacations planned by Lexi, but this review is specifically for…read moreour honeymoon. As the groom, I took on "honeymoon planning," and to be honest, was struggling at it. Feeling overwhelmed, I reached out to Lexi, who in the past had planned a vacation for us in Italy (which was stunning). I was on the phone with Lexi within 24 hours, describing what we were looking for in a honeymoon and asking if her service would be a good fit for us. She was honest with us in what her service could provide, and we ended up giving her the keys to our honeymoon. It was perfect. Lexi was careful about respecting our budget, and with that in mind, gave us 3-4 realistic options for trips we could take. We settled on Anguilla -- an island I had literally never heard of -- with an extra stop in St. Martin, and it was everything we had asked for. Side note, if you enjoy beautiful beaches, wonderful people, relaxation and delicious food, go to Anguilla. The BEST part about working with Lexi is that the experience does not end when the planning is finished. Lexi was available to us throughout the trip, from packing and pre-departure, and then during the trip for things as simple as finding us the best rental cars, modifying our reservations while we relaxed at the beach, or finding the coolest little spots to explore. A final note on how helpful Lexi is - there was an unfortunate death in our family while we were on the honeymoon. Lexi was immediately available and helpful in evaluating our options and planning our return home. While I hope that doesn't come up during a vacation for anyone else, if it does, you want Lexi on your team. I cannot recommend her more highly.

Lexi helped us plan and book all transportation, activities and dinner reservations in Florence and…read moreCapri. She gave us plenty of options while planning before we left and was super responsive while we were in Italy, including helping us find new reservations last minute. The planning phase was seamless and Lexi clearly has intimate knowledge of Italy. She was receptive to our ideas and feedback, planning the perfect trip. Would definitely recommend her to anyone looking for a similar experience.

Barbara's response time is incredibly slow. I looked back on my email history and my first email to…read moreher was sent on 4/5 but trip details wasn't finalized until 4/25. All she had to do was book lodging in 2 cities, train tickets between cities, and one tour. On top of slow response time, she offers little travel insight. She also charges a fee for her services, first time I have ever been charged by an agent, and felt stuck with her as a result. My next annoyance was lack of customer service. I called her to introduce myself and she blurted out all these things she wanted me to put in an email for her to start trip planning. Personally, it would have been more professional for her to provide me a quick questionnaire to fill out to make sure she had all the necessary information. Then as she was slowly booking things, at one point I had asked if she could put all this information into one summarized document. I'm not asking for much here... and her response was, "Unfortunately, they are all E-documents through separate emails. I suggest you print them all out as paper document to take with you, while keeping the bookings/confirmations in your email as back up." Hmm, weird because every travel agent I have worked with in the past always provided me a summary sheet without me even asking. Had she taken the extra 5-10 minutes to just PDF all the documents into one neat file for me because that was all these separate documents were, she might have actually come off as a professional instead of lazy. This just further agitated me that I had to dig through a bunch of back and forth correspondence with her to find these documents. When I arrive in Rome, my annoyance with Barbara just goes through the roof. My accommodations in Rome is not this cute modern apartment that I was shown but a gross old Italian mess with couches dating back to my grandmothers era. The place is so dusty that my husband and I were congested every night (it was fine once we were outside). At that point, I lost it and sent Barbara a pretty nasty email. After almost a full day of travel, I just wanted to relax and I was far from that. I asked her at one point in our correspondence, prior to my trip, if the place she booked was like an airbnb, which I did not want, and she assured me it was not and ran by a hotel group. It wasn't. It was basically some Italian guy who's father owned a couple units in this building and they were doing short-term rentals. I should know, I own a short-term rental so I am very familiar with all this. Upon my disappointment with the place, the guy tells me the hours he's available which on Sunday was like 12pm-7pm. Does this sound like a hotel management group? Shouldn't Barbara have researched into this a little farther if i specifically asked her if this was like an airbnb? Had she simply googled the name of this residence she would have seen on other sites that there are different apartments types but she only looked at TripAdvisor and there was not much reviews. Fact is, she did little to no due diligence and now I was stuck in something I would have never agreed to had I known the truth. I told her I was scared of what she put me in for the Venice portion of our trip but she cancelled that because they had issues with my credit card... a total blessing in disguise since that was probably another airbnb. Barbara suggested we do a late train to Venice and our arrival wouldn't be until 11pm so chances were I probably had no way of getting into the apartment because she didn't think to ask about all these details prior. Her knowledge of travel is either very antiquated or she's just careless or both. I don't know but either way I paid the price for it. I spent my first day in Rome scrambling and researching to find a new hotel for Venice. Barbara offers to help but I have lost all trust and faith in her. I also wonder if she only reached out because i started cc-ing my friend who referred me to her. Barbara calls me and tells me that my "expectations and price don't go hand in hand." Such a huge slap in the face when I was already boiling with anger in a crappy old apartment and it didn't make that much sense to me because I have stayed in Europe before and have always been able to find nicer hotels in this price range. Upon my review of our emails, I point out to her with our email as backup, that she misunderstood my budget and it was in fact DOUBLE of what she thought. Had she carefully read my email to her early on or clarified with me if she was unsure, this mess perhaps could have been avoided. I tell Barbara that I should be refunded for my accommodations in Rome because I specified to her early on I didn't want an old style place or something that was ran like an airbnb. She tells me if I feel this way, I should take it up with my credit card company. What a great way to end my vacation when I go home... argue charges because my travel agent didn't do her job.

I contacted Barbara about booking a group trip (10-20 people) and to get a quote. I sent her all…read morethe information I had found on Expedia so she could research options. She replied that I was looking for a "deal"... well of course I am! What person when booking a trip isn't looking for a deal? Should I be paying double? Her reply was rude, arrogant and extremely unprofessional. She wasn't willing to help me unless I was to pay a consulting fee, which is strange because every other travel agent/agency I have contacted is willing to do so. I wish I could rate her service/business as -5 stars. Unless you have a relationship with this woman, or are willing to pay her special "fee" don't bother to contact her.

I cannot recommend Robert highly enough! He helped my entire family obtain Chinese visas, and his…read moreprofessionalism, patience, and kindness made an incredibly stressful process so much easier. While my husband and children's visas were relatively straightforward, I had lost my Chinese passport, which made my application extremely challenging. There were numerous questions and supplemental documents required, and the process felt overwhelming. Robert and his agent went above and beyond--they visited the Chinese Embassy in San Francisco multiple times to help submit my documents and guide me through every step. Thanks to their dedication, my visa was finally approved after a month, and I am so grateful for their support. Robert is truly passionate about helping his clients, extremely patient, and genuinely kind. I wholeheartedly recommend him to anyone needing assistance with Chinese visas.

The service was very attentive and friendly. I received my visa much faster than expected. Highly…read morereliable and trustworthy experience.