To be fair I used this company in 2014 and 2015 and had a positive experience, but this time they…read morereally disappointed. I placed an order on 8/21 for 220 lanyards. I followed up on 9/6 to confirm order. I followed up again on 9/18 and was assured everything was on track. I called to ask for tracking number on 9/26 and was informed that "the printer made a mistake" and they would not be able get the product to me. Here's the most frustrating thing: I called and was informed that they would not be able to deliver the goods that I paid for a month and 10 days in advance, which left me wondering if anyone from customer service would have called me or just left me hanging?!?! This created a lot of unnecessary stress surrounding an event that was happening on 9/30. I found someone in CA who created custom lanyards and shipped to my business in less than 24 hours for the same price.

I ordered some patches for uniform shirts for my auto repair shop. I upgraded to metallic thread…read moreand a "hot cut" design. I thought they were a bit pricey at about $10 each but when I received them, my first impression was I would have paid twice as much. They look great and will represent my company well.

Quick and lots of designs to choose from if you din't have your own. Good customer service…read more Excellent printing! Very happy customer.

Great service. Friendly family. Quality t-shirts. I've ordered 3 or 4 times and had great results…read morewith every batch.

Justin, the owner, and Renee, his office manager, could not be any nicer…read more They were both very patient with all of my questions. I'm very happy with this business and will recommend to everyone!

From the owner: Here at Pro Threads we are more than a custom apparel company. We are committed to providing…read morequality apparel and custom embroidery products for all of your business, restaurant, or organization needs. We take pride in getting to know each of our customers within our community in order to give you the best customized experience we are able.

SCAMMER ALERT! Don't waste your time w/ these guys. They will take you money and simply not deliver…read moreanything. Then you will be stuck asking to get your money back from whatever payment method you used. I wish I had looked at the reviews prior to ordering but didn't. Lesson learned! Maybe enough 1 star reviews will prevent others from being taken.

Excellent work! Very cordial with a quality and quick turnaround! Thanks, Ed! You're the BEST!…read moreLooking forward to working with you again in the future.

I have used this business many times and they have never disappointed me. They are helpful in…read moreselecting designs and it always comes out beautifully. Highly recommend.

I ordered 35 large and 15 medium (total of 50) custom t-shirts from Mitchell Graphics last week…read morewith understanding they would be completed by today, Thursday, 13 Mar 14. I picked up my t-shirts today, the 13th, and when I got them back to my store I discovered that the 15 "mediums" were actually Extra Large. I contacted Mitchell and they indicated that would be at least next Tuesday until I received the correct size / order. I expressed that I need the shirts immediately as I told them last week that I need them by today. I could deal with picking them up tomorrow though as I understand employee incompetence. After I told them I needed the 15 replaced by tomorrow for my promotion (which they agreed to last week), I was told that it was impossible and that there is nothing they could do. I expressed to them that I would not satisfied and to "nevermind" as it would do me not good. The Mitchell rep stated "ok because nothing we could do anyway because of time and day". I'm not going to type anymore as I hope that what I indicated above is more than enough to illustrate how customer service to Mitchell is definitely not a concern.. I will make every effort to share this story with every person I come in contact with, I'm not trying to be vindictive, however, Mitchell needs to be aware that they provide terrible customer service after they receive customer payment after the sale. Best, -- Johnny Vapor Mays

5 Stars for quick printing, excellent communication, and a local option for signs and graphics…read morerather than the big corporate chains. I recently ordered some lawn signs (double-sided, full color with metal stakes included) for a neighborhood event and worked with Brandon to get the right pricing and customize the order. (My brother in law recommended the company, and Brandon specifically.) He was incredibly responsive and made sure I was happy with the proofs. I also really appreciated the online portal to approve the quote and pay the order as well as the informative emails letting me know as soon as my order was ready. They could drop ship it, but a family member was in the area and picked them up for me. Overall, it was simple, quick, and ended up exactly as I'd envisioned! I will definitely be working with them again and referring friends to them.