He was amazing. Arrived sooner than he said and had us in our vehicle in under 5 min. Would…read moredefinitely use again (hopefully won't need to). This is your guy if you're locked out in Eloy! Fair priced as well!

Service was quick and professional. He was very helpful! Gave recommendations and I would highly…read morerecommend. Best price in town.

Great customer service called left a voicemail within ten minutes got a call back and twenty…read moreminutes later my sons car was picked up and dropped off at the dealership service department. Competitive price thank you for your help.

Special thanks to Keith at Rats Towing (and the service center at Glenn Jones Ford in Casa…read moreGrande)!!! My wife and I were participating in the Mustangs Across America 50th Drive #maa50thdrive, when my 1988 Ford Mustang 5.0L Coupe died on outskirts of Casa Grande. I did my best to trouble-shoot it on roadside, but ultimately had to call for a tow and more advanced diagnostic help. I want to give special recognition to Keith for his timely response and tow to the Ford dealership). Turns out my ignition coil had fried itself along with my ignition box. I cannot say enough good things about their customer service and responsiveness. We caught up with the rest of the Mustangs in Las Cruces by nightfall thanks to their heroic service from Rats Towing and Glenn Jones Ford service center. https://www.facebook.com/photo.php?fbid=688108017919618&set=o.146159948872212&type=1

Dash lights were lighting up on my vehicle. It was recommended that I go here since there's been a…read morenew change in ownership & management. Everyone was extremely knowledgeable and very helpful. Being a female, I expected to be taken advantage of or treated poorly, but it was the exact opposite. They diagnosed my issues, recommended options, gave fair pricing and completed the work in a very reasonable amount of time. I was even given a ride to/from my home by a very nice gentleman while the repairs were being done. I highly recommend people to go here. I definitely will from now on for any future repairs.

persian gulf veteran. they took advantage of me!! the part cost less than$100, the time takes about…read morean hour or less. they charged me $450!!! not only that they didn't get my truck back for 4 days!! very shady, lied to my face and over charged me. i will see what the attorney general has to say about this!! do not trust them!!

5 Stars - These guys saved me!…read more Big shoutout to JC Tires 24/7! I blew a tire late at night on the I-10 heading toward Tucson -- middle of nowhere, pitch black, and not another soul around. I honestly didn't know what I was gonna do. Called JC Tires and they came through big time. They showed up fast, were super friendly, and had my truck back on the road in no time. Can't even explain the relief I felt seeing those headlights pull up. Totally professional, and you can tell they really care. If you ever get stuck out there, these are the folks you want to call. Absolute lifesavers.

Called at 8pm on a Tuesday night, inside back tire on our 25' RV blew right before Tangerine on the…read moreI10. They answered the phone and had someone to us in about 30 minutes. It sounds like they have replacement tires, but we had a spare. The tech, Nigel, was friendly, knowledgeable and a great guy. In less than an hour he had the tires switched out, we paid electronically through the Chase app, and we were on our way. (A blessing as we had already been driving for 12 hours so far!) Highly recommend!! Thank you! Hope we won't have to, but we would call again!

For being a towing company, they need to learn how to drive. Almost got ran off the highway by them.read more

If I could give them 10 stars I would! Our RV blew the engine on a Friday evening while going from…read moreCA to Louisiana. We were in the middle of nowhere on I-8 and once the company was assigned to us, Andrew was very good at communicating with us and keeping us updated. He helped us navigate the best way to get our RV to a mechanic Monday. The staff went out of their way to help us!

We had a great experience with elite towing, specifically with Shane, the owner…read more My pickup broke down just outside of Gila Bend while towing our 5th wheel toy hauler, and I called AAA to arrange a tow. After a horrible experience with AAA, My wife and I were forced to spend the night in our camper just to the side of interstate 8 eastbound, since initiating the call around 3 pm. Shane had responded soon after the first call was made to AAA initially, but at that time AAA had things pretty messed up and he was told his services weren't needed. He responded right away the next morning after I initiated another call with AAA . He was also upset with AAA and very empathetic to our situation. Shane's professionalism and ethics were amazing. He wanted to know what the problem was with the truck, so I told him I had seen a fuel line leak at one of the injectors. He looked at it and said, hop in my truck, we're going to Napa. We went to Napa, he purchased the fuel line and insulator and installed them. It turned out that the leak wasn't the primary issue, but he did fix the leak, and we still needed a tow. He towed us to his lot in Casa Grande. He made the arrangments to have the truck at a shop on Monday.... it was currently Saturday. I tried calling RV parks in Casa Grande, but they were not answering during our travel to his shop. He arranged for a place for us to park with full hookups. I don't know how this situation could have had any better of an outcome than what Shane had done for us. He is a man who is direct and succinct, which may bother some people, but his heart is truly as big as they get.

We are 2 old dudes who broke down in our 28' Class C motorhome on I-8, 23 miles west of Casa…read moreGrande. We are from Palm Desert, CA, and broke down 340 miles from home- pretty much in middle of nowhere. It was late on a Saturday and Elite Towing towed us to Middleton Auto Repair in Casa Grande. The driver was very polite and efficient. We have AAA Premier RV road coverage and Elite Towing also worked with AAA to make the tow charge $0. Thank you for working with us and AAA. It was a very stressful experience, and we really appreciate the great service. Well done!

Have used service several times with different vehicles being Towed , provides great high Quality…read moreservice would highly recommended his service and would use again has met ETA's every time Thank You Kevin

From the owner: Light Duty Towing Lock Outs…read moreJump Starts Tire Changes Fuel Delivery Fluid Delivery

Made an appointment for Thurs, 11:00. This is Sat, no show, no call, mail box full. Ya' think?…read morePeople calling to complain? There are other repair people who will happy to do the job.

I called my roadside service and they contracted with Whitfield Automotive and RV service to repair…read morea broken leaf spring on my fifth wheel toy hauler. Jake sent a mechanic out to remove one spring so he could take it to Pheonix( an hour away). I asked Jake to upgrade my springs to 4,000 # springs and add heavy duty shackles and equalizers. He told me they come with a two year parts and labor warranty good anywhere in the country. About 1 1/2 months and about 900 miles the springs failed. One is totally bent out of shape and three others are failing. I had to make a special trip back to his shop on Pinal Ave to get the invoice and warranty paperwork. Now on 4/15/2019 I called the warranty company only to find that Whitfield dropped out of the warranty program in January 2019. In my opinion, that constitutes fraud!!! I would give a negative review if it were allowed