Dan set us up with safety precautions to ensure that we had an excellent day on the water. He was…read morekind, thorough and helpful in lining our boat back up correctly. Demetri helped us us get set up for the "last mile" of boat operation so that it was easy to learn before we set out. Thank you both for an amazing day with Goboat. I'd highly recommend visiting this business for a fun activity and hope to be back soon! Sameer

One Star -- Safety and Customer Service Should Come Before Blame…read more I genuinely wish I could give zero stars. What was supposed to be an enjoyable birthday outing became one of the worst customer-service experiences I've encountered. Our reservation was 7-9 p.m. GoBoat emphasized arriving by 6:40 to avoid losing rental time, so we arrived at 6:15 p.m. After approximately five unanswered calls and watching groups who arrived after us get boarded first, we finally departed around 7:12 p.m. Our boat wasn't even fully prepared--the top covering we purchased had to be installed after we reminded staff. Jamal provided basic operating and route instructions, which we followed. However, no joint pre-rental inspection of the boat, electric motor, or propeller was conducted with us, so its condition was never established to us before departure. At approximately 8:12 p.m., while following the instructed route, another passenger and I heard/felt something underneath the boat. It was nighttime with low visibility, the water was not transparent, and debris was present. Immediately afterward, everyone noticed the motor/propeller making a noise it had not made previously. We immediately reported it rather than continuing the outing. Jocelyn placed the boat in neutral and steered toward the dock. Jamal and Miles were genuinely concerned and assisted us back safely, and I appreciate them. Unfortunately, management's response was entirely different. General Manager Steve immediately blamed us, stated we should be financially responsible under the waiver, and came across as rude, accusatory, and condescending. The owner, Roberto, also attributed the damage to us, discussing the expense of propeller repairs and stating they hadn't "even reached the surface" of what repairs could cost. Yet neither management response began with the most important questions: Is everyone okay? What happened? That bothered me more than anything. We followed GoBoat's instructions, promptly reported the problem, stopped operating the boat, and had never been shown the propeller's condition beforehand. Jamal also told us we weren't the first group this had happened to. I am not claiming the equipment was previously damaged--I simply disagree with immediately assigning fault without first investigating what happened. GoBoat ultimately decided not to charge us, but maintained that we caused the damage. By the time everything was discussed, it was approximately 8:43 p.m., making their offer to restart on another boat impractical due to our other obligations. We effectively received about one hour of a two-hour birthday outing. Roberto promised a gift card for our unused time, valid through October 31. As of this review, we still haven't received it. Frankly, the gift card is the least of my concerns because this experience has made me reluctant to operate another GoBoat. For a business putting customers on the water, SAFETY SHOULD BE PARAMOUNT. Management should first ensure everyone is safe, determine what happened, inspect the equipment, and then determine responsibility--not immediately blame customers and discuss how much they'll potentially owe. I appreciate Jamal and Miles for their assistance, but the delayed/unprepared departure, unanswered calls, lack of a joint pre-rental inspection, lost rental time, immediate presumption of fault, management's tone, and lack of initial concern for our safety made this an exceptionally disappointing experience. The mechanical issue could have simply been an unfortunate occurrence. Management's handling of it is what earned the one-star review. DON'T GOBOAT, GO ELSEWHERE!

My favorite season is boat season and SeaDC has helped me spend lots of time on the water at an…read moreaffordable price! I first stumbled across SeaDC when I moved to the area in 2023. I was looking for a duffy boat to rent to celebrate my birthday since that was my birthday tradition for the past couple of years living in CA. I was so happy when I found this business and immediately booked a 2/3 hour ride. Split between 10 people it was less than $50 per person! What I love most about SeaDC is that you can drive the boats yourself and don't need a license. They're electric and better for the environment. The boats are a cool way to hang out with friends instead of going to a restaurant/bar in my opinion. There's bluetooth on board and you can bring any snacks and drinks that you want. Since celebrating my birthday on the boat 2 years ago I've done numerous days out on the water thanks to their membership option. You can pay a flat rate for the season and enjoy going out 2x a month or unlimited depending on your tier. And then lastly I want to shout out Benjamin, the manager of SeaDC. He's awesome and always so helpful. I highly highly highly recommend checking them out. Even now in November when it's a bit colder they have windows that roll down to keep the breeze out and warm inside (pro tip: bring hot chocolate with you) Thank you so much SeaDC, I've loved being out on the water on your duffy boats and can't wait for warmer weather to do it again :)

The staff are delightful. The boats are a fun way to be outdoors for a couple of hours and show…read morevisitors the skyline. Piloting is easy. The rates are high unless you have a membership, though.

It appears all of the North Florida locations have shut down. Prior to removing the boats from the…read moremarinas, they were in poor condition and many were listed as out of service.

Reserving the boats and enjoying a carefree time on the water. No issues, only good times!!read more

Staff was very friendly. There were five of us, two doubles and one single. One of our doubles…read morewas struggling with the paddling. When asked the guide that was at the end of the group for help, they didn't receive much guidance. They eventually turned back and never finished the route. Seems like you need to have a little experience in kayaking.

Terrible customer service. No instruction and the two people on the dock just kept looking at their…read morephones. Would not recommend.

Did the paddle boats at the Tidal Basin and it was such a fun little moment…read more Super chill, easy to do, and the views are beautiful--especially with the cherry blossoms out. It's one of those simple activities that just makes the day feel special. Perfect if you're out walking around DC and want to switch it up for a bit. I'd definitely do it again.

Such a great experience. Did this on a Friday early afternoon and it was slow. I believe we were…read morethe first one to go out that day. With that being said it was a fast process from signing waivers and getting on the boat. Staff was friendly and had positive attitudes. Looking forward to doing this again!

I was in town for a concert and had been wanting to go kayaking for a while, and I just happened to…read morerun across this place. The prices were reasonable and they had plenty options available to rent (single and double kayaks and paddle boards). They provide the life jackets as well, so you don't really need to bring anything with you. You can make reservations in advance, but they had plenty of availability when I went mid-day on a Friday. The water was a bit dirty, but that's to be expected for a river in a city (I didn't see trash floating around or anything like that though).

The staff were very kind and accommodating. The water was much cleaner than I expected, and there…read morewas plenty of room to just relax or test my maximum kayak speeds. Generally a nice experience and very affordable !

I wish I could remember the name of the captain and co-captain. I took entirely too long to write…read morethis review, sorry guys. Went for a sunset cruise for a friend's birthday on 6/29 and it was so nice. The ride is roughly 1.5hrs and you essentially loop the Potomac at Georgetown. It's BYOB, music and food so I'm just rating the views and service. There was a bathroom on board but I didn't use it. The captain was very kind and didn't bother us much outside of giving us the safety precautions and telling us to have a good time. I would definitely do this again.

Only reason they get 2 stars is due to the friendly bar tenders. Bar tenders were great but drink…read morevariety was lacking. The biggest complaint our party had was for the DJ that didn't cater to any of the passengers request. For a 2 hr ride he played a mix of jungle techno only. Everyone had to endure the music only he wanted to play and that no one was vibing to. We were a group of 14, basically the whole boat and not once did he play music to cater to their passengers to have great time from the beginning. No one danced! I was expecting a party on the boat! As we were 5 mins from docking back, he decided to switch it up a little and played 1 of the requested songs but still fused in jungle techno.. A good Dj reads the room.