Chelsea Cole could not have helped me anymore in getting a great rate to save me a substantial…read moreamount of money on both of my vehicles! She was prompt at answering questions and explained everything thoroughly. I will go to her for now on anything regarding insurance!

Kyleigh was SO helpful with figuring out what I was looking for and explaining everything…read morethoroughly! Very happy with the service and glad to be back with this office!

Excellent! Nick has been so easy to work with on getting us a new policy. Can't thank you enough…read morefor your help and assistance!

Absolutely the BEST IN CLASS Customer Support and experienc! Huge difference is sincere compassion…read moreand respect along with unsurpassed professionalism & expertise. Thank you so much State Farm for having such excellent support!

do not do business with this agency. initially we were very pleased with josh. he was personable,…read morehelpful, and knowledgeable. we were appreciative and believed state farm would be our long term insurance carrier. then we were apparently handed off to other employee representatives. since then it has been a nightmare...our rates more than doubled. we seldom get the same employee representative. nobody seems to know whats going on. they claim rates went up nation wide due to new mandates and that applied to all insurers. they also claimed that rates will go down soon. as the act may be repealed. now they claim that our june payment was not made. it is an automatic withdrawal and we have screen shots proving that it was. now most businesses would ask you to send that screenshot, and upon receipt, investigate, and respond with the results. when there is independent proof i would assume they would take responsibility and apologize. a mea culpa, i'm sorry, we made a mistake. we will rescind our penalty fees and again we are sorry. we will address this immediately. nope, we get "there's nothing we can do". your june payment was late and we took out june, july, and august payments. the agency accepted the individual monthly payments, then they doubled down and took it again. i don't know if it's a competency issue, lack of communication, or training. i don't care what the excuse is, we deserve an apology and to be made whole by immediately returning the dual payments. no more no less, apology, reimbursement, and respect. john r. graham susan k. graham

Very pleasant experience. I had been with them for over 25 years and switched over for a year due…read moreto increased rates. Much more reasonable rates these days. Thank you.

I had the hardest time finding an insurance company that would provide a la carte workers comp…read moreinsurance for our nanny. But, after calling numerous places and spending hours on the phone getting nowhere - I finally stumbled upon Payne. With one brief call, I had a quote within an hour and then a policy in effect within a day. They were professional, quick, and great to work with!

I had them for many yrs, but they don't call back anymore. I tried to talk to someone for an over a…read moreweek but no call back! I'm canceling all my insurance with them!! Bye

From the receptionist who is a live person and her team the best home insurance in Michigan …read more Their rates and discounts are unmatched. First insurance company where you're not penalized for not having a car . You get a deduction! Full coverage comparison with 3 quotes from major carriers and they still beat them by 900.00 annually. Per line item . I have a bachelors degree in finance . Ask for Cademon a great listener and very analytical, I like that . Had a very good knowledge of historical homes and replacements costs . I had never heard of them before but it was time for Lady Luck to pay me a visit .

you may play the game of shopping for cheaper insurance but when it comes to needing help or…read moreintervention in an incident or accident, you're going to wish you had a local agency. The Fred Haight agency is the best, I have belonged to them for over 30 years. 10 stars!! ( not 5)

Great agency with friendly staff and lots of options for all your insurance needs. Several…read morecarriers that will meet the requirements of any person.

I have been nothing but impressed with the staff in this office. Angela really went the extra mile…read moreto help me set up my policy when I first moved to the state. And overall I've been very happy with the coverage provided by state farm for many years.

I signed on with an employee that is no longer there, but my service has remained the same. State…read moreFarm is reputable company and Darrean has the experience to answer your questions. Sometimes there line has been busy but I get a call back 100% of the time when I leave a clear message. Mr Dunn made me feel like a valued customer and made time to come out and discuss questions I had on a rental property. Let them know what is important to you and they will work to get you what you need.