One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

The spa's vibe is super calming and the staff is truly nice. Still, my massage didn't get deep…read moreenough (even though I asked), and the facilities could use a refresh. Decent if you want a basic spa day, but for the price, I expected more.

First, I arrived and the location is right on the bay. I felt immediately calmed. Then, I was…read moregreeted by a very sweet receptionist. She took pictures and numbed my lips. It worked very well!! Erica came to get me, we talked, she asked me some questions and made me feel very comfy! The process involved minimal to no pain. She explained any possible problems and exactly what I would need to do. She was great! The experience was great! And most of all, I love my lips!! First, I arrived and the location is right on the bay. I felt immediately calmed. Then, I was greeted by a very sweet receptionist. She took pictures and numbed my lips. It worked very well!! Erica came to get me, we talked, she asked me some questions and made me feel very comfy! The process involved minimal to no pain. She explained any possible problems and exactly what I would need to do. She was great! The experience was great! And most of all, I love my lips!!

I got filler and a lip flip here and my experience was great! They had a promotion running I saw on…read moreInstagram for half a syringe and a lip flip for 395$. Rachel did my filler and she was so sweet! We talked for a while about what I was looking for, my concerns, after care! She numbed me and I sat for 30 minutes. She was so calming and nice the entire procedure! Everyone I spoke to was so kind! Would definitely come back!

Wow Rachel is amazing! I am extremely hesitant on cosmetic procedures. I went in for Botox for the…read morefirst time and Rachel made sure to explain the whole process and prioritized my comfort as well. I am so happy with my results and the kindness the staff showed!! I drove 7 hours total just to go back to her and Dr. Butler for just a little bit of filler in my nose. Dr. Butler is also incredible. He is extremely thorough and communicated every step, making sure I understood everything about the process. My nose has been an insecurity of mine since I was a little girl, but never was fully committed to rhinoplasty. Dr. Butler and Rachel seriously changed my life and boosted my confidence!! This staff is amazing. I also received a hydrafacial from Cass and it was a dream. Case did a wonderful job on my skin and I am still glowing 3 weeks later! You all are AWESOME! Can't wait to come back

I have been seeing Amanda Davis at the Skin Care Center for years. She is always so patient with me…read moreand really makes sure I understand the process, how each procedure works and recovery time.

These folks are absolutely fantastic!! The name has now changed to "Sophie's Day Spa." My wife and…read moreI decided to schedule a 60 minute massage here, and from the instant they picked up the phone, it was nothing but pleasant courtesy and professionalism. Arriving to the spa, we were met with welcoming staff and an environment that was perfectly suited for relaxing. The 60 minute deep tissue massage was fantastic. The massage therapists were very professional and did an excellent job adjusting pressure to our comfort levels. We will definitely be coming back!

What an amazing new place that is now double the original size and such a great, competent,…read morerespectful staff. Love it!!! A must try.

Absolutely love Jenn! Just moved to the area and after years of having the same people it was…read morequite daunting to find someone new for literally everything in my life. Jenn made me totally comfortable getting waxed, pretty much painless. Can't wait to go get a facial and see what other boxes she can check off of my to do list for me.

Jennifer is very kind and has a plethora of skin care knowledge!! My skin was well taken care of…read moreand she has a great collection of skin care products to help maintain clear skin. I did the orange peel and my skin did in fact peel and felt rejuvenated. A month later, it's time for my second facial, I'll update again soon to see if my stubborn scars go away. Overall, they seem to be and my skin feels really healthy. She also sugar waxed my eyebrows and they turned out really pretty! The studio is cute, very open inside so it doesn't feel like a spa or that zen, but it's comfortable!

If you are considering surgery with Dr. Butler or anyone at Gulf Coast Plastic Surgery, I strongly…read moreencourage you to read this review carefully. I underwent a primary rhinoplasty with Dr. Butler in July 2024. During my consultation, I clearly stated my two main goals: reducing my dorsal hump and lifting or rotating the nasal tip. Dr. Butler told me that my tip angle was already appropriate and that reducing the dorsal hump would cause the tip to "fix itself." Although I questioned this explanation, I trusted his professional judgment and proceeded with surgery. From the early postoperative period, it was evident that something was wrong. Even with the cast still on, my nasal tip appeared droopy and unsupported. I also want to note that no taping or support was ever used postoperatively to help maintain tip position. I was repeatedly reassured that this was normal and advised to "give it time." At cast removal, the issue became more apparent. Although swelling masked some of the deformity, my tip remained rotated downward, consistent with a developing pollybeak deformity. I again raised concerns and was told that all swelling had "settled into the tip" from the cast and that there was nothing to worry about. Between two and three months post-op, after moving out of state, I sent multiple emails to Dr. Butler's nurse expressing concern about my collapsed, downward-drooping tip and a prominent bump at the tip of my nose that appeared to be protruding cartilage. These concerns were again dismissed and attributed to swelling due to my being "very active," and I was told I would need to wait until six months post-op for evaluation. At my six-month in-person appointment, my appearance had not improved and had, in fact, worsened. I raised my concerns directly with Dr. Butler regarding the obvious pollybeak deformity. His response was dismissive; he stated, "Someone's been online, haven't they," and told me that my nose looked great and that he "wouldn't have changed a thing." No revision, corrective plan, or financial accommodation was offered. Following this appointment, I consulted with three well-known U.S. revision rhinoplasty specialists, all of whom independently confirmed a clear pollybeak deformity, a droopy and under-rotated tip, and protruding cartilage irregularities. Ultimately, I required revision rhinoplasty at fifteen months post-op, at an additional cost of $15,000. Several months after my surgery, I reviewed the practice's website and was shocked to find my photos being used in a misleading manner. Although I signed a photo release, I did not consent to false or deceptive representation. The photo labeled as my "before" image is actually my six-month post-op result, while the photo labeled as my "after" image appears to be taken within the first month post-op, when swelling temporarily obscured the deformity. The website claims the "after" photo was taken at four months post-op, despite me not having a four-month appointment. If my nose truly "looked great," it is concerning that my unsatisfactory six-month result was used as a "before" image. I have attached screenshots and accurate before-and-after photos for reference. I reached out to the office to express my concerns regarding my postoperative care and the misleading use of my photos and received no response. I am sharing my experience so that others can make a fully informed decision and avoid the physical, emotional, and financial distress that I endured.

These Doctors are the real deal. Very professional, they don't push procedures and my results have…read morebeen above my expectations.

Went to Jen at Emerald and was so impressed by all the services they offer! Jen was so informative…read moreand helped calm me down as I got Botox for the first time! She did an incredible job. I love that they're a small business that supports other local businesses and you can tell how much they care about the community

From the owner: At Emerald Aesthetics, we believe that your aesthetic journey should be personal, goal-oriented,…read moreand rooted in trust. What makes us different is our commitment to creating a customized experience that truly puts you first. Located in the heart of Downtown Pensacola, just one block from Palafox Street, we’re proud to be a small, woman-owned practice that values quality over quantity. Our founder and primary injector, Jennifer, is a Physician Assistant who built Emerald Aesthetics to be a space where clients feel heard, supported, and genuinely cared for. We keep our team intentionally small so we can offer longer appointment times, personalized consultations, and tailored treatment plans that focus on both results and education. Whether you’re coming in for Botox, fillers, laser hair removal, or medical weight loss, we’re here to listen to your goals and walk alongside you every step of the way. We don’t believe in one-size-fits-all treatments. Instead, we combine advanced training with cutting-edge technology—like our Clarity II laser and ZO Skin Health products—to ensure you receive safe, effective, and lasting results. Our warm and welcoming environment reflects who we are: a passionate team dedicated to building relationships, celebrating your wins, and making you feel at home every time you visit. At Emerald Aesthetics, you’re not just a client—you’re part of our story.

If you are considering a breast lift or augmentation, I cannot recommend Dr. Shaddix enough. From…read morestart to finish, my experience has been absolutely incredible and I had both! Dr. Shaddix is not only extremely talented, but he is also genuinely kind and attentive. He personally called me the night before my surgery to help calm my nerves, which meant more to me than I can even put into words. At every appointment, he has been thorough, patient, and truly invested in making sure I felt comfortable and confident. His entire team is just as amazing. Shelly and Jade are so warm, welcoming, and always go above and beyond to make you feel taken care of. The surgical nurses and anesthesiologist were also incredibly kind and reassuring! I had never had anesthesia and was a nervous wreck but they truly calmed me and I felt completely safe in their hands. The results speak for themselves! I couldn't be happier. I am so thankful for Dr. Shaddix and his expertise. If you're on the fence, this is your sign- you will be in the best hands! Highly, highly recommend Dr. Shaddix

Probably one of the best plastic surgeons in the country. He answers all your questions, he calls…read moreyou the night before surgery and honestly cares about his patients, I cannot say thank you enough, great surgeon, great guy, once you meet the doc, you will realize you have found a wonderful surgeon, and your search is over, cheers.

Easy to give 12th ave a 5 star review! Vicky, Michelle, Geri, and Samantha all paid close attention…read moreto areas we asked to focus on and even found the spots we didn't even know needed attention! Highly recommend this wonderful group of massage therapists that created a cozy and super inviting environment. The entire place was perfectly clean and I would come back again any day.

I was not sure what to expect but can honestly say this was one of the best massages I have ever…read morehad! Samantha was very good at focusing on the areas I had tension and continual issues with and helped release pain in my neck, shoulders and back. I love when a masseuse can do deep tissue work and also help me feel relaxed and revived! This place had good reviews and now I know why! We booked another massage for this week because it was so worth it!

Frequent change over in staff and doctors refuse new-to-them patients. Impossible to get an…read moreappointment in this century.

If you are military make sure you do not come here. Wife was given a referral for a dermatology…read moreexam and they billed incorrectly 4 different times causing insurance to not pay for the full amount and each time we called and tried to fix they would say they fixed it on their end and then bill wrong again. Ended up causing the account to go past due because they could not bill correctly. Even better is that they deal with all of the accounts out of a corporate office so you have to talk to the local office to get it billed correctly then insurance to make sure they get the correct billing and then the corporate office to actually close the case. Now they are threatening to send my wife to collections for the past due balance that THEY caused in THEIR failure to bill correctly. An absolutely disgusting business that does not deserve a single ounce of respect.