I began attending the Blanchard Institute in January of this year. I had Previously spent two…read moremonths in Florida where I completed a Detox and a PHP Program. Before I had even left Miami to return home it was very clear to me that It was essential that I continue my recovery back here in Charlotte. Before I knew it I found myself on the phone with a Lovely Lady by the name of Judy. She took care of everything, and the very next morning after touching down back in Charlotte I was welcomed with open arms into Blanchard. As with any recovery there are ups and there are downs; There are emotions and feelings I can not even begin to explain! Everyone here at Blanchard made me feel like family even when we had our moments and we were not seeing eye to eye. We ultimately worked it out and I could not be More Thankful to everyone involved in my recovery here at The Blanchard Institute! Ward, Ali, Judy thank you so much for what you do and thank you for caring about me! I have learned many things this past year. Perhaps the most important thing I have taken from my Journey is.. When You have the Willingness to make this change in your life You are doing it for Yourself, you are doing it for the people that love and care about you and you are doing it for the people you don't even know that will be forever changed by hearing your story! God Bless

Our experience with Blanchard was very disappointing and, in my opinion, misleading when it comes…read moreto mental health. My partner was struggling with trauma-related psychotic episodes and alcohol use. During intake, both she and I stressed her mental health needs -- yet she was placed in IOP 3 for substance abuse only. For three weeks she attended every session, but there was little to no support for her underlying mental health. They mentioned GeneSight testing to evaluate her medications, but it never happened. She also received no coping tools for her trauma or racing thoughts. When she inevitably hit a trigger and drank at home, she was told the only option was to step up from 9 hours a week to 35 hours a week of substance abuse treatment (PHP). When we asked about switching her to the mental health track -- which is what we thought she had originally been assigned to -- we were told it wasn't possible. The director of the mental health program himself sat in on one meeting, dismissed our concerns, and gave us the line: "The only disease that tells you that you don't have a disease is alcoholism." But it wasn't only my partner questioning the placement -- it was me, the person who spends the most time with her. Still, there was no flexibility. After days of pushing, the director of the substance abuse program finally admitted their mental health program was "very new" and only taking extreme cases (like schizophrenia). That was never explained to us during intake or the first three weeks. Instead, we were told she must either attend PHP substance abuse full time or leave. She left, and Blanchard still billed us for 12 weeks even though she only attended three. The aftermath was devastating. She spiraled, drinking heavily every day. We had to start over from scratch -- found her a psychiatrist who immediately ordered GeneSight testing (which showed her antidepressant was a poor fit), and connected her with two therapists (IFS and EMDR). With that proper support, she is now thriving: biking 10-20 miles daily, working again, and feeling better than she ever has. I wasn't going to write this review, but after emailing the directors directly and receiving no response, I feel it's important for others to know: if you are looking for real mental health care, Blanchard is not the place. Their substance abuse program may work well for many, but their so-called "mental health program" was not at all what was advertised -- and in our case, it nearly cost my partner her life.

Dr Bowen and her team are amazing! Dr Bowen really cares about your health and takes your recovery…read moreseriously, the individual and group sessions are great. Don't come here unless you're ready because she only takes serious candidates and will help you change your life! The staff she has working with her is just as amazing as she is. I couldn't ask for a better doctor and team.

I feel really comfortable with this facility. I feel that they are really trying to help me. They…read morelisten An understand what I'm explaining to them. I would recommend this facility to anyone who reaches out for help

Met with Dr E. His office is easy to get to, every member of the staff was extremely personable,…read morethe intake person was very personable and Dr E himself was really great. Their motto in the office is to treat "the entire you". I live in Noda and wanted a family practice doctor for myself and my newborn. I have experienced insane wait times and difficulties trying to make appointments at various offices. I booked my appointment online and had a flawless first visit. Thanks to everyone in the office for such a positive experience.

I went here to establish care and I wasn't impressed. The doctor knew his stuff but he was very…read moremilitant. No bedside manner. I want my PCP to at least act like he cares about me. Still looking for a PCP.

I inquired about their policy on medications for pain being used by clients recovering from…read morealcoholism. They called me back the next day and the person was very nice. However, they don't allow patients with an opioid prescription to be administered their medication while in recovery. I think this is a bad policy. If a person has pain because of a physical condition (in this case necrosis in both hips) and a doctor prescribes medication for it, but that person has alcoholism, why can't they be treated for alcoholism while under a medical professional's care, and have the prescribed medication to alleviate the pain while in recovery? The person in question needs hip replacement but needs to get sober before having the surgery. But no one, including this place, will help them unless they give up their pain medication and suffer physically throughout the recovery period. It doesn't make sense to me. Anyway I don't know anything about this place other than what I've said here. The person who called me was nice, but they won't accept a patient who needs to take prescribed pain medication. I wish they would because the number of facilities that will take Medicare and Medicaid is very small and since they do, I hoped it would work out.

The staff there showed me a photo of the patients actions on there personal phone, This was a…read moreconcern for my future privacy snd other patients, 2-3 staff 'taking and keeping that photo on a personal phone is still a HIPAA violation, even if the staff member never posts or shares it. Under HIPAA rules, healthcare workers are strictly prohibited from using personal devices to capture, view, or store a patient's Protected Health Information (PHI)--which includes their name and clinical situation--without explicit authorization from the facility and the patient. I felt that he was viollated and others including me could be violated like this patient they exampled and laughed about. Just bizzare... It felt wrong on so many levels.

I have been going to dr.bowen for almost 3 years now and i can say without a doubt,she is one of…read morethe best doctors around.I have been able to change my life and look forward to a stronger future thanks to her.Dr.bowen goes beyond her responsibility for each individual and really takes the time to get to know her patients.This is just my opinion,but i don't believe their is a place that cares more or does more than dr.bowen and her staff

Aris Azar is hands down one of the most knowledgeable, kind and compassionate providers that I have…read moreever had the privilege to receive care from. He truly listens to you and collaborates with you to find the best medication/ therapy balance individual to your needs. I can truly say that my life has been blessed and enriched by being able to receive care from him. If you are in need of a truly exceptional mental health care provider, I would highly recommend Stream Mental Health and Aris Azar, he is of the highest caliber of care and you will be in the best hands to help you through whatever mental health challenges you might be facing.

From the owner: Stream Mental Health, PLLC specializes in the psychiatric treatment of children, adolescents, and…read moreadults. We are an evidence-based clinic that deals primarily in medication management & psychotherapy.