Extremely Disappointing Experience -- Poor Food and Appalling Service
I had a horrible experience at this restaurant. We spent over $200, and the food, service, and overall treatment we received were completely unacceptable.
Here is exactly what went wrong during our visit:
Extremely Loud Atmosphere:The restaurant was so incredibly loud that we couldn't even hear our server. Because of the noise, we missed her explaining how they make their chicken burgers, which resulted in us getting toppings and sauces we would have otherwise asked to leave off.
Terrible Food Quality & Service: The fish we ordered was severely overcooked and incredibly dry. When one of my friends mentioned that she didn't like the fish because of how dry it was, the server actually snatched the plate away while she was still in the middle of eating her fries. They never offered to replace the meal, get her something else, or take the inedible food off the bill.
Charged for an Accident:As we were leaving, my friend accidentally tipped over a glass and it broke. Instead of being understanding, the staff told us we had to pay for the broken glass something I have never experienced at any reputable establishment.
Despite taking a meal away mid-bite and offering zero accommodations or refunds for the dry fish, they made us pay the entire $200+ bill. To top it all off, they still had the audacity to ask for a tip after treating us so poorly.
Save your hard-earned money and go to a restaurant that actually values its customers and provides basic hospitality. I will absolutely never be returning. read more
