I want to point out how disappointed I am with the treatment we have received from this magazines sales representative IRIS MONTES, but also with the deceiving of the deliverance of the magazine. In the 2 months we advertised the magazine NEVER got to the zip codes we were told were designated during that period.
In addition to the above, we received a citation from the city. I don't know if this is a norm from this magazine for their clients to get cited. I texted the sales rep, Iris Montes with our concerns and she responded by saying, "All of this happens to you because of your negativity", who the hell saids that to a client. What kind of person replies that way, you know what kind, an UNPROFESSIONAL, UNREALISTIC, LIAR, that blames the magazine for everything because according to IRIS MONTES "I am just an employee here, I don't control anything with the magazine, that is all on the owners", that is how she replies when a client texts her or calls her with a concern.
As we expressed to the Sales Rep, Iris, of our disappointment in the magazine, its distribution, the customer service and the lies that were told to us from the beginning, that we would no longer be advertising with the magazine, her response was "With pleasure", once again, extremely unprofessional.
We gave the magazine the benefit of the doubt even after another company we know had the same bad experience, we continue, just to regret our decision. It is very misleading what they advertise on their website to new clients and what the reality is. People work hard for their money and rely on the promises made by the person trying to sell the space ads. If you cannot deliver and make promises on that then they should not be in this type of business because companies trust them to distribute the magazine accordingly. Their Sales Rep, IRIS, makes a lot of promises that she obviously cannot keep and when push comes to shove, she blames the magazine for it all. read more